Laptop inbuilt keyboard stopped working after upgrade to 18.04
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After updating to Ubuntu 18.04 native laptop keyboard stopped working
lsusb output:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04ca:7063 Lite-On Technology Corp.
Bus 001 Device 005: ID 138a:003f Validity Sensors, Inc. VFS495 Fingerprint Reader
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 006: ID 413c:301a Dell Computer Corp.
Bus 001 Device 004: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci output:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d11 (rev f1)
00:1c.3 PCI bridge: Intel Corporation Device 9d13 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Device 24fb (rev 10)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Opal XT [Radeon R7 M265] (rev 81)
xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-pointer:16 id=6 [slave pointer (2)]
⎜ ↳ xwayland-relative-pointer:16 id=7 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ xwayland-keyboard:16 id=8 [slave keyboard (3)]
xinput after switch to xorg
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt Dell MS116 USB Optical Mouse id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=9 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=10 [slave keyboard (3)]
↳ HP HD Camera id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=16 [slave keyboard (3)]
↳ HP WMI hotkeys id=17 [slave keyboard (3)]
keyboard 18.04
edited May 19 at 21:27
velix
236213
asked May 15 at 9:45
Taras Bilobran
62
 |Â
show 2 more comments
up vote
1
down vote
favorite
After updating to Ubuntu 18.04 native laptop keyboard stopped working
lsusb output:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04ca:7063 Lite-On Technology Corp.
Bus 001 Device 005: ID 138a:003f Validity Sensors, Inc. VFS495 Fingerprint Reader
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 006: ID 413c:301a Dell Computer Corp.
Bus 001 Device 004: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci output:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d11 (rev f1)
00:1c.3 PCI bridge: Intel Corporation Device 9d13 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Device 24fb (rev 10)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Opal XT [Radeon R7 M265] (rev 81)
xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-pointer:16 id=6 [slave pointer (2)]
⎜ ↳ xwayland-relative-pointer:16 id=7 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ xwayland-keyboard:16 id=8 [slave keyboard (3)]
xinput after switch to xorg
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt Dell MS116 USB Optical Mouse id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=9 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=10 [slave keyboard (3)]
↳ HP HD Camera id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=16 [slave keyboard (3)]
↳ HP WMI hotkeys id=17 [slave keyboard (3)]
keyboard 18.04
edited May 19 at 21:27
velix
236213
asked May 15 at 9:45
Taras Bilobran
62
5
Add more information. Laptop model, output of:lsusb;lspci;xinput;dmesg;
– velix
May 15 at 9:57
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit/etc/gdm3/custom.confand uncomment the line#WaylandEnable=falseby removing the # in front. Then reboot.
– velix
May 16 at 13:39
@velix switch toxorgdid not help but output ofxinputhas changed, i have updated post. I used Ubuntu 16.04
– Taras Bilobran
May 18 at 8:23
Try testing theDell KB216 Wired Keyboardwithxinput test 9andxinput test 10(Id may change after reboot).
– velix
May 19 at 20:06
 |Â
show 2 more comments
up vote
1
down vote
favorite
up vote
1
down vote
favorite
After updating to Ubuntu 18.04 native laptop keyboard stopped working
lsusb output:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04ca:7063 Lite-On Technology Corp.
Bus 001 Device 005: ID 138a:003f Validity Sensors, Inc. VFS495 Fingerprint Reader
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 006: ID 413c:301a Dell Computer Corp.
Bus 001 Device 004: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci output:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d11 (rev f1)
00:1c.3 PCI bridge: Intel Corporation Device 9d13 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Device 24fb (rev 10)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Opal XT [Radeon R7 M265] (rev 81)
xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-pointer:16 id=6 [slave pointer (2)]
⎜ ↳ xwayland-relative-pointer:16 id=7 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ xwayland-keyboard:16 id=8 [slave keyboard (3)]
xinput after switch to xorg
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt Dell MS116 USB Optical Mouse id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=9 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=10 [slave keyboard (3)]
↳ HP HD Camera id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=16 [slave keyboard (3)]
↳ HP WMI hotkeys id=17 [slave keyboard (3)]
keyboard 18.04
edited May 19 at 21:27
velix
236213
asked May 15 at 9:45
Taras Bilobran
62
After updating to Ubuntu 18.04 native laptop keyboard stopped working
lsusb output:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04ca:7063 Lite-On Technology Corp.
Bus 001 Device 005: ID 138a:003f Validity Sensors, Inc. VFS495 Fingerprint Reader
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 006: ID 413c:301a Dell Computer Corp.
Bus 001 Device 004: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci output:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d11 (rev f1)
00:1c.3 PCI bridge: Intel Corporation Device 9d13 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Device 24fb (rev 10)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Opal XT [Radeon R7 M265] (rev 81)
xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-pointer:16 id=6 [slave pointer (2)]
⎜ ↳ xwayland-relative-pointer:16 id=7 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ xwayland-keyboard:16 id=8 [slave keyboard (3)]
xinput after switch to xorg
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt Dell MS116 USB Optical Mouse id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=9 [slave keyboard (3)]
↳ Dell KB216 Wired Keyboard id=10 [slave keyboard (3)]
↳ HP HD Camera id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=16 [slave keyboard (3)]
↳ HP WMI hotkeys id=17 [slave keyboard (3)]
keyboard 18.04
edited May 19 at 21:27
velix
236213
asked May 15 at 9:45
Taras Bilobran
62
edited May 19 at 21:27
velix
236213
edited May 19 at 21:27
velix
236213
edited May 19 at 21:27
velix
236213
236213
asked May 15 at 9:45
Taras Bilobran
62
asked May 15 at 9:45
Taras Bilobran
62
asked May 15 at 9:45
Taras Bilobran
62
62
5
Add more information. Laptop model, output of:lsusb;lspci;xinput;dmesg;
– velix
May 15 at 9:57
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit/etc/gdm3/custom.confand uncomment the line#WaylandEnable=falseby removing the # in front. Then reboot.
– velix
May 16 at 13:39
@velix switch toxorgdid not help but output ofxinputhas changed, i have updated post. I used Ubuntu 16.04
– Taras Bilobran
May 18 at 8:23
Try testing theDell KB216 Wired Keyboardwithxinput test 9andxinput test 10(Id may change after reboot).
– velix
May 19 at 20:06
 |Â
show 2 more comments
5
Add more information. Laptop model, output of:lsusb;lspci;xinput;dmesg;
– velix
May 15 at 9:57
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit/etc/gdm3/custom.confand uncomment the line#WaylandEnable=falseby removing the # in front. Then reboot.
– velix
May 16 at 13:39
@velix switch toxorgdid not help but output ofxinputhas changed, i have updated post. I used Ubuntu 16.04
– Taras Bilobran
May 18 at 8:23
Try testing theDell KB216 Wired Keyboardwithxinput test 9andxinput test 10(Id may change after reboot).
– velix
May 19 at 20:06
5
5
Add more information. Laptop model, output of:
lsusb; lspci; xinput; dmesg;– velix
May 15 at 9:57
Add more information. Laptop model, output of:
lsusb; lspci; xinput; dmesg;– velix
May 15 at 9:57
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit
/etc/gdm3/custom.conf and uncomment the line #WaylandEnable=false by removing the # in front. Then reboot.– velix
May 16 at 13:39
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit
/etc/gdm3/custom.conf and uncomment the line #WaylandEnable=false by removing the # in front. Then reboot.– velix
May 16 at 13:39
@velix switch to
xorg did not help but output of xinput has changed, i have updated post. I used Ubuntu 16.04– Taras Bilobran
May 18 at 8:23
@velix switch to
xorg did not help but output of xinput has changed, i have updated post. I used Ubuntu 16.04– Taras Bilobran
May 18 at 8:23
Try testing the
Dell KB216 Wired Keyboard with xinput test 9 and xinput test 10 (Id may change after reboot).– velix
May 19 at 20:06
Try testing the
Dell KB216 Wired Keyboard with xinput test 9 and xinput test 10 (Id may change after reboot).– velix
May 19 at 20:06
 |Â
show 2 more comments
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5
Add more information. Laptop model, output of:
lsusb;lspci;xinput;dmesg;– velix
May 15 at 9:57
@velix please take a look to the outputs
– Taras Bilobran
May 16 at 8:44
What version of Ubuntu were you previously using? Did you use xorg instead of wayland? I suggest switching to xorg which is generally more compatible with keyboards and mouse. Edit
/etc/gdm3/custom.confand uncomment the line#WaylandEnable=falseby removing the # in front. Then reboot.– velix
May 16 at 13:39
@velix switch to
xorgdid not help but output ofxinputhas changed, i have updated post. I used Ubuntu 16.04– Taras Bilobran
May 18 at 8:23
Try testing the
Dell KB216 Wired Keyboardwithxinput test 9andxinput test 10(Id may change after reboot).– velix
May 19 at 20:06