Ubuntu Linux 17.10 unable to connect to wifi

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I've recently installed Ubuntu Linux 17.10 (artful aardvark) on a previously windows laptop. The setup and everything went smooth upon finding that once I've input the correct password for my wifi, it waits about 45 seconds before asking me for it again.



I've tried looking at the networkmanager.conf file and there is no evidence that there is a random mac address issue (affected lots of users wifi connection). The networkmanager.conf file already shows wifi.scan-rand-mac-address=no.



I've tried an independent support team and they've been anything but helpful.



Please any assistance would be much appreciated.







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  • Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
    – dsstorefile1
    Apr 25 at 2:17














up vote
0
down vote

favorite












I've recently installed Ubuntu Linux 17.10 (artful aardvark) on a previously windows laptop. The setup and everything went smooth upon finding that once I've input the correct password for my wifi, it waits about 45 seconds before asking me for it again.



I've tried looking at the networkmanager.conf file and there is no evidence that there is a random mac address issue (affected lots of users wifi connection). The networkmanager.conf file already shows wifi.scan-rand-mac-address=no.



I've tried an independent support team and they've been anything but helpful.



Please any assistance would be much appreciated.







share|improve this question




















  • Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
    – dsstorefile1
    Apr 25 at 2:17












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I've recently installed Ubuntu Linux 17.10 (artful aardvark) on a previously windows laptop. The setup and everything went smooth upon finding that once I've input the correct password for my wifi, it waits about 45 seconds before asking me for it again.



I've tried looking at the networkmanager.conf file and there is no evidence that there is a random mac address issue (affected lots of users wifi connection). The networkmanager.conf file already shows wifi.scan-rand-mac-address=no.



I've tried an independent support team and they've been anything but helpful.



Please any assistance would be much appreciated.







share|improve this question












I've recently installed Ubuntu Linux 17.10 (artful aardvark) on a previously windows laptop. The setup and everything went smooth upon finding that once I've input the correct password for my wifi, it waits about 45 seconds before asking me for it again.



I've tried looking at the networkmanager.conf file and there is no evidence that there is a random mac address issue (affected lots of users wifi connection). The networkmanager.conf file already shows wifi.scan-rand-mac-address=no.



I've tried an independent support team and they've been anything but helpful.



Please any assistance would be much appreciated.









share|improve this question











share|improve this question




share|improve this question










asked Apr 25 at 1:00









Josh Corbett

1




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  • Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
    – dsstorefile1
    Apr 25 at 2:17
















  • Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
    – dsstorefile1
    Apr 25 at 2:17















Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
– dsstorefile1
Apr 25 at 2:17




Is this is an internal WiFi card? If so, could you add the output of lspci into your question (as text, not a screenshot)?
– dsstorefile1
Apr 25 at 2:17















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