ubuntu 16.04 cannot connect to internet via ethernet

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So I'm aware that I'm not the first one who encounter the issue, and have consulted the answer in this question, not forget to mention that also similar issues occur here, here, and here. None of them solves my problem. So I'm kindly asking for a solution if possible. Here are the outputs of the network.



 $ ifconfig
enp4s0 Link encap:Ethernet HWaddr 08:62:66:a0:32:91
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:289 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:51524 (51.5 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:7856 errors:0 dropped:0 overruns:0 frame:0
TX packets:7856 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:5030852 (5.0 MB) TX bytes:5030852 (5.0 MB)

wlp5s0 Link encap:Ethernet HWaddr 40:e2:30:b4:65:dd
inet addr:192.168.1.9 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2a86:c9bf:189e:9a2b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12096 errors:0 dropped:0 overruns:0 frame:0
TX packets:12567 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5963240 (5.9 MB) TX bytes:4682030 (4.6 MB)

$ lshw -C network
WARNING: you should run this program as super-user.
*-network DISABLED
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: enp4s0
version: 0c
serial: 08:62:66:a0:32:91
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:33 ioport:e000(size=256) memory:fe900000-fe900fff memory:f0000000-f0003fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:05:00.0
logical name: wlp5s0
version: 00
serial: 40:e2:30:b4:65:dd
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.4.0-119-generic firmware=N/A ip=192.168.1.9 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:32 ioport:d000(size=256) memory:fe800000-fe803fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user

$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
auto enp4s0
iface enp4s0 inet static
# address 192.168.1.10
# gateway 192.168.1.1
# netmask 255.255.255.0
# dns-nameservers 8.8.8.8

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial

$ lsmod | grep r816*
r8169 86016 0
mii 16384 1 r8169

$ dmesg | grep "eth0"
[ 539.765454] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000800 IRQ 33
[ 539.765461] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 539.781532] r8169 0000:04:00.0 enp4s0: renamed from eth0
[ 4393.209115] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000880 IRQ 33
[ 4393.209120] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 4393.213831] r8169 0000:04:00.0 enp4s0: renamed from eth0


I realize my problem is similar to this, so I've installed the dkms and r8168-dkms packages via WiFi (I'm lucky to have a WiFi card on the motherboard). This has resulted in the Ethernet doesn't activate once computer is rebooted (the Ethernet light in the back of CPU is completely off). I have to manually activate using



 sudo modprobe -r r8169
sudo modprobe r8169
sudo service network-manager restart


then the Ethernet light starts again, but it still doesn't connect to the Internet via Ethernet. Some suggest the interface name has changed, so I take a look at /etc/network/interface and update the name enp4s0. I'd like to connect to the Internet via Ethernet mode, even though I also have wireless connection and it's working. Please let me know how to solve the problem. Thank you in advance!










share|improve this question





















  • r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
    – heynnema
    Apr 8 at 19:28














up vote
0
down vote

favorite












So I'm aware that I'm not the first one who encounter the issue, and have consulted the answer in this question, not forget to mention that also similar issues occur here, here, and here. None of them solves my problem. So I'm kindly asking for a solution if possible. Here are the outputs of the network.



 $ ifconfig
enp4s0 Link encap:Ethernet HWaddr 08:62:66:a0:32:91
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:289 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:51524 (51.5 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:7856 errors:0 dropped:0 overruns:0 frame:0
TX packets:7856 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:5030852 (5.0 MB) TX bytes:5030852 (5.0 MB)

wlp5s0 Link encap:Ethernet HWaddr 40:e2:30:b4:65:dd
inet addr:192.168.1.9 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2a86:c9bf:189e:9a2b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12096 errors:0 dropped:0 overruns:0 frame:0
TX packets:12567 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5963240 (5.9 MB) TX bytes:4682030 (4.6 MB)

$ lshw -C network
WARNING: you should run this program as super-user.
*-network DISABLED
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: enp4s0
version: 0c
serial: 08:62:66:a0:32:91
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:33 ioport:e000(size=256) memory:fe900000-fe900fff memory:f0000000-f0003fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:05:00.0
logical name: wlp5s0
version: 00
serial: 40:e2:30:b4:65:dd
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.4.0-119-generic firmware=N/A ip=192.168.1.9 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:32 ioport:d000(size=256) memory:fe800000-fe803fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user

$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
auto enp4s0
iface enp4s0 inet static
# address 192.168.1.10
# gateway 192.168.1.1
# netmask 255.255.255.0
# dns-nameservers 8.8.8.8

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial

$ lsmod | grep r816*
r8169 86016 0
mii 16384 1 r8169

$ dmesg | grep "eth0"
[ 539.765454] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000800 IRQ 33
[ 539.765461] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 539.781532] r8169 0000:04:00.0 enp4s0: renamed from eth0
[ 4393.209115] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000880 IRQ 33
[ 4393.209120] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 4393.213831] r8169 0000:04:00.0 enp4s0: renamed from eth0


I realize my problem is similar to this, so I've installed the dkms and r8168-dkms packages via WiFi (I'm lucky to have a WiFi card on the motherboard). This has resulted in the Ethernet doesn't activate once computer is rebooted (the Ethernet light in the back of CPU is completely off). I have to manually activate using



 sudo modprobe -r r8169
sudo modprobe r8169
sudo service network-manager restart


then the Ethernet light starts again, but it still doesn't connect to the Internet via Ethernet. Some suggest the interface name has changed, so I take a look at /etc/network/interface and update the name enp4s0. I'd like to connect to the Internet via Ethernet mode, even though I also have wireless connection and it's working. Please let me know how to solve the problem. Thank you in advance!










share|improve this question





















  • r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
    – heynnema
    Apr 8 at 19:28












up vote
0
down vote

favorite









up vote
0
down vote

favorite











So I'm aware that I'm not the first one who encounter the issue, and have consulted the answer in this question, not forget to mention that also similar issues occur here, here, and here. None of them solves my problem. So I'm kindly asking for a solution if possible. Here are the outputs of the network.



 $ ifconfig
enp4s0 Link encap:Ethernet HWaddr 08:62:66:a0:32:91
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:289 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:51524 (51.5 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:7856 errors:0 dropped:0 overruns:0 frame:0
TX packets:7856 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:5030852 (5.0 MB) TX bytes:5030852 (5.0 MB)

wlp5s0 Link encap:Ethernet HWaddr 40:e2:30:b4:65:dd
inet addr:192.168.1.9 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2a86:c9bf:189e:9a2b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12096 errors:0 dropped:0 overruns:0 frame:0
TX packets:12567 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5963240 (5.9 MB) TX bytes:4682030 (4.6 MB)

$ lshw -C network
WARNING: you should run this program as super-user.
*-network DISABLED
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: enp4s0
version: 0c
serial: 08:62:66:a0:32:91
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:33 ioport:e000(size=256) memory:fe900000-fe900fff memory:f0000000-f0003fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:05:00.0
logical name: wlp5s0
version: 00
serial: 40:e2:30:b4:65:dd
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.4.0-119-generic firmware=N/A ip=192.168.1.9 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:32 ioport:d000(size=256) memory:fe800000-fe803fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user

$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
auto enp4s0
iface enp4s0 inet static
# address 192.168.1.10
# gateway 192.168.1.1
# netmask 255.255.255.0
# dns-nameservers 8.8.8.8

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial

$ lsmod | grep r816*
r8169 86016 0
mii 16384 1 r8169

$ dmesg | grep "eth0"
[ 539.765454] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000800 IRQ 33
[ 539.765461] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 539.781532] r8169 0000:04:00.0 enp4s0: renamed from eth0
[ 4393.209115] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000880 IRQ 33
[ 4393.209120] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 4393.213831] r8169 0000:04:00.0 enp4s0: renamed from eth0


I realize my problem is similar to this, so I've installed the dkms and r8168-dkms packages via WiFi (I'm lucky to have a WiFi card on the motherboard). This has resulted in the Ethernet doesn't activate once computer is rebooted (the Ethernet light in the back of CPU is completely off). I have to manually activate using



 sudo modprobe -r r8169
sudo modprobe r8169
sudo service network-manager restart


then the Ethernet light starts again, but it still doesn't connect to the Internet via Ethernet. Some suggest the interface name has changed, so I take a look at /etc/network/interface and update the name enp4s0. I'd like to connect to the Internet via Ethernet mode, even though I also have wireless connection and it's working. Please let me know how to solve the problem. Thank you in advance!










share|improve this question













So I'm aware that I'm not the first one who encounter the issue, and have consulted the answer in this question, not forget to mention that also similar issues occur here, here, and here. None of them solves my problem. So I'm kindly asking for a solution if possible. Here are the outputs of the network.



 $ ifconfig
enp4s0 Link encap:Ethernet HWaddr 08:62:66:a0:32:91
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:289 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:51524 (51.5 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:7856 errors:0 dropped:0 overruns:0 frame:0
TX packets:7856 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:5030852 (5.0 MB) TX bytes:5030852 (5.0 MB)

wlp5s0 Link encap:Ethernet HWaddr 40:e2:30:b4:65:dd
inet addr:192.168.1.9 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2a86:c9bf:189e:9a2b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12096 errors:0 dropped:0 overruns:0 frame:0
TX packets:12567 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5963240 (5.9 MB) TX bytes:4682030 (4.6 MB)

$ lshw -C network
WARNING: you should run this program as super-user.
*-network DISABLED
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: enp4s0
version: 0c
serial: 08:62:66:a0:32:91
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:33 ioport:e000(size=256) memory:fe900000-fe900fff memory:f0000000-f0003fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:05:00.0
logical name: wlp5s0
version: 00
serial: 40:e2:30:b4:65:dd
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.4.0-119-generic firmware=N/A ip=192.168.1.9 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:32 ioport:d000(size=256) memory:fe800000-fe803fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user

$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
auto enp4s0
iface enp4s0 inet static
# address 192.168.1.10
# gateway 192.168.1.1
# netmask 255.255.255.0
# dns-nameservers 8.8.8.8

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial

$ lsmod | grep r816*
r8169 86016 0
mii 16384 1 r8169

$ dmesg | grep "eth0"
[ 539.765454] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000800 IRQ 33
[ 539.765461] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 539.781532] r8169 0000:04:00.0 enp4s0: renamed from eth0
[ 4393.209115] r8169 0000:04:00.0 eth0: RTL8168g/8111g at 0xffffc90001c0a000, 08:62:66:a0:32:91, XID 0c000880 IRQ 33
[ 4393.209120] r8169 0000:04:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 4393.213831] r8169 0000:04:00.0 enp4s0: renamed from eth0


I realize my problem is similar to this, so I've installed the dkms and r8168-dkms packages via WiFi (I'm lucky to have a WiFi card on the motherboard). This has resulted in the Ethernet doesn't activate once computer is rebooted (the Ethernet light in the back of CPU is completely off). I have to manually activate using



 sudo modprobe -r r8169
sudo modprobe r8169
sudo service network-manager restart


then the Ethernet light starts again, but it still doesn't connect to the Internet via Ethernet. Some suggest the interface name has changed, so I take a look at /etc/network/interface and update the name enp4s0. I'd like to connect to the Internet via Ethernet mode, even though I also have wireless connection and it's working. Please let me know how to solve the problem. Thank you in advance!







16.04 networking internet ethernet






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Apr 8 at 18:02









kensaii

107




107











  • r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
    – heynnema
    Apr 8 at 19:28
















  • r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
    – heynnema
    Apr 8 at 19:28















r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
– heynnema
Apr 8 at 19:28




r8168-dkms is the correct driver to use. However you unloaded and reloaded the pre-existing r8169 driver. Use the same modprobe commands with r8168. It also looks like there may be a problem with your ethernet cable, or the port that it's plugged into... a switch or a router?
– heynnema
Apr 8 at 19:28















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