Can't upgrade Logitech unify Firmware using fwupd

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When I run the command to update the firmware it states to manually be put in update mode. I've searched for an explanation but can't find anything that helps.



# fwupdmgr -v update
Downloading RQR12.07_B0029 for Unifying [runtime]...
Updating RQR12.07_B0029 on Unifying [runtime]...
Decompressing…
Device Unifying [runtime] needs to manually be put in update mode


Output from fwupdmgr get-devices:



Unifying [runtime]
Guid: 9d131a0c-a606-580f-8eda-80587250b8d6
UniqueID: com.logitech.Unifying.RQR12.firmware
DeviceID: usb:00:01
Description: <p>A Unifying receiver allows you to connect multiple compatible keyboards and mice to a laptop or desktop computer with a single USB receiver. Updating the firmware on your Unifying receiver improves performance, adds new features and fixes security issues.</p>
Plugin: unifying
Flags: allow-online|supported|needs-bootloader
DeviceVendor: Logitech
Version: 003.000.12003
VersionBootloader: BL.0aa.0aa
Created: 2018-05-04
AppstreamId: com.logitech.Unifying.RQR12.firmware
Summary: Firmware for the Logitech Unifying receiver
UpdateDescription: <p>This release addresses an unencrypted keystroke injection issue known as Bastille security issue #11. The vulnerability is complex to replicate and would require a hacker to be physically close to a target.</p>
UpdateVersion: RQR12.07_B0029
UpdateHash: d0d33e760ab6eeed6f11b9f9bd7e83820b29e970
UpdateChecksumKind: sha1
License: Proprietary
UpdateUri: https://fwupd.org/downloads/938fec082652c603a1cdafde7cd25d76baadc70d-Logitech-Unifying-RQR12.07_B0029.cab
UrlHomepage: http://support.logitech.com/en-us/software/unifying
Vendor: Logitech
Trusted: none






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    up vote
    4
    down vote

    favorite
    1












    When I run the command to update the firmware it states to manually be put in update mode. I've searched for an explanation but can't find anything that helps.



    # fwupdmgr -v update
    Downloading RQR12.07_B0029 for Unifying [runtime]...
    Updating RQR12.07_B0029 on Unifying [runtime]...
    Decompressing…
    Device Unifying [runtime] needs to manually be put in update mode


    Output from fwupdmgr get-devices:



    Unifying [runtime]
    Guid: 9d131a0c-a606-580f-8eda-80587250b8d6
    UniqueID: com.logitech.Unifying.RQR12.firmware
    DeviceID: usb:00:01
    Description: <p>A Unifying receiver allows you to connect multiple compatible keyboards and mice to a laptop or desktop computer with a single USB receiver. Updating the firmware on your Unifying receiver improves performance, adds new features and fixes security issues.</p>
    Plugin: unifying
    Flags: allow-online|supported|needs-bootloader
    DeviceVendor: Logitech
    Version: 003.000.12003
    VersionBootloader: BL.0aa.0aa
    Created: 2018-05-04
    AppstreamId: com.logitech.Unifying.RQR12.firmware
    Summary: Firmware for the Logitech Unifying receiver
    UpdateDescription: <p>This release addresses an unencrypted keystroke injection issue known as Bastille security issue #11. The vulnerability is complex to replicate and would require a hacker to be physically close to a target.</p>
    UpdateVersion: RQR12.07_B0029
    UpdateHash: d0d33e760ab6eeed6f11b9f9bd7e83820b29e970
    UpdateChecksumKind: sha1
    License: Proprietary
    UpdateUri: https://fwupd.org/downloads/938fec082652c603a1cdafde7cd25d76baadc70d-Logitech-Unifying-RQR12.07_B0029.cab
    UrlHomepage: http://support.logitech.com/en-us/software/unifying
    Vendor: Logitech
    Trusted: none






    share|improve this question






















      up vote
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      up vote
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      1





      When I run the command to update the firmware it states to manually be put in update mode. I've searched for an explanation but can't find anything that helps.



      # fwupdmgr -v update
      Downloading RQR12.07_B0029 for Unifying [runtime]...
      Updating RQR12.07_B0029 on Unifying [runtime]...
      Decompressing…
      Device Unifying [runtime] needs to manually be put in update mode


      Output from fwupdmgr get-devices:



      Unifying [runtime]
      Guid: 9d131a0c-a606-580f-8eda-80587250b8d6
      UniqueID: com.logitech.Unifying.RQR12.firmware
      DeviceID: usb:00:01
      Description: <p>A Unifying receiver allows you to connect multiple compatible keyboards and mice to a laptop or desktop computer with a single USB receiver. Updating the firmware on your Unifying receiver improves performance, adds new features and fixes security issues.</p>
      Plugin: unifying
      Flags: allow-online|supported|needs-bootloader
      DeviceVendor: Logitech
      Version: 003.000.12003
      VersionBootloader: BL.0aa.0aa
      Created: 2018-05-04
      AppstreamId: com.logitech.Unifying.RQR12.firmware
      Summary: Firmware for the Logitech Unifying receiver
      UpdateDescription: <p>This release addresses an unencrypted keystroke injection issue known as Bastille security issue #11. The vulnerability is complex to replicate and would require a hacker to be physically close to a target.</p>
      UpdateVersion: RQR12.07_B0029
      UpdateHash: d0d33e760ab6eeed6f11b9f9bd7e83820b29e970
      UpdateChecksumKind: sha1
      License: Proprietary
      UpdateUri: https://fwupd.org/downloads/938fec082652c603a1cdafde7cd25d76baadc70d-Logitech-Unifying-RQR12.07_B0029.cab
      UrlHomepage: http://support.logitech.com/en-us/software/unifying
      Vendor: Logitech
      Trusted: none






      share|improve this question












      When I run the command to update the firmware it states to manually be put in update mode. I've searched for an explanation but can't find anything that helps.



      # fwupdmgr -v update
      Downloading RQR12.07_B0029 for Unifying [runtime]...
      Updating RQR12.07_B0029 on Unifying [runtime]...
      Decompressing…
      Device Unifying [runtime] needs to manually be put in update mode


      Output from fwupdmgr get-devices:



      Unifying [runtime]
      Guid: 9d131a0c-a606-580f-8eda-80587250b8d6
      UniqueID: com.logitech.Unifying.RQR12.firmware
      DeviceID: usb:00:01
      Description: <p>A Unifying receiver allows you to connect multiple compatible keyboards and mice to a laptop or desktop computer with a single USB receiver. Updating the firmware on your Unifying receiver improves performance, adds new features and fixes security issues.</p>
      Plugin: unifying
      Flags: allow-online|supported|needs-bootloader
      DeviceVendor: Logitech
      Version: 003.000.12003
      VersionBootloader: BL.0aa.0aa
      Created: 2018-05-04
      AppstreamId: com.logitech.Unifying.RQR12.firmware
      Summary: Firmware for the Logitech Unifying receiver
      UpdateDescription: <p>This release addresses an unencrypted keystroke injection issue known as Bastille security issue #11. The vulnerability is complex to replicate and would require a hacker to be physically close to a target.</p>
      UpdateVersion: RQR12.07_B0029
      UpdateHash: d0d33e760ab6eeed6f11b9f9bd7e83820b29e970
      UpdateChecksumKind: sha1
      License: Proprietary
      UpdateUri: https://fwupd.org/downloads/938fec082652c603a1cdafde7cd25d76baadc70d-Logitech-Unifying-RQR12.07_B0029.cab
      UrlHomepage: http://support.logitech.com/en-us/software/unifying
      Vendor: Logitech
      Trusted: none








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      asked May 4 at 7:38









      Danie de Jager

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          As suggested here the problem is most likely caused by the version of fwupd being too old and no longer supported. The fix, suggested both on that issue and here is to boot from a live media with a newer version of fwupd and to upgrade using that version. Please see the latter answer for details on how to do that.



          [Later Edit]: Even though I tried the above with Ubuntu 18.04 and it updated successfully, after booting back to Ubuntu 16.04 the update was still showing up. I eventually updated the firmware via a Windows machine and the software from here. I am not certain that that is the latest version (as the software did not report the firmware version) but the Ubuntu update did disappear afterwards.






          share|improve this answer






















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            1 Answer
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            active

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            up vote
            0
            down vote













            As suggested here the problem is most likely caused by the version of fwupd being too old and no longer supported. The fix, suggested both on that issue and here is to boot from a live media with a newer version of fwupd and to upgrade using that version. Please see the latter answer for details on how to do that.



            [Later Edit]: Even though I tried the above with Ubuntu 18.04 and it updated successfully, after booting back to Ubuntu 16.04 the update was still showing up. I eventually updated the firmware via a Windows machine and the software from here. I am not certain that that is the latest version (as the software did not report the firmware version) but the Ubuntu update did disappear afterwards.






            share|improve this answer


























              up vote
              0
              down vote













              As suggested here the problem is most likely caused by the version of fwupd being too old and no longer supported. The fix, suggested both on that issue and here is to boot from a live media with a newer version of fwupd and to upgrade using that version. Please see the latter answer for details on how to do that.



              [Later Edit]: Even though I tried the above with Ubuntu 18.04 and it updated successfully, after booting back to Ubuntu 16.04 the update was still showing up. I eventually updated the firmware via a Windows machine and the software from here. I am not certain that that is the latest version (as the software did not report the firmware version) but the Ubuntu update did disappear afterwards.






              share|improve this answer
























                up vote
                0
                down vote










                up vote
                0
                down vote









                As suggested here the problem is most likely caused by the version of fwupd being too old and no longer supported. The fix, suggested both on that issue and here is to boot from a live media with a newer version of fwupd and to upgrade using that version. Please see the latter answer for details on how to do that.



                [Later Edit]: Even though I tried the above with Ubuntu 18.04 and it updated successfully, after booting back to Ubuntu 16.04 the update was still showing up. I eventually updated the firmware via a Windows machine and the software from here. I am not certain that that is the latest version (as the software did not report the firmware version) but the Ubuntu update did disappear afterwards.






                share|improve this answer














                As suggested here the problem is most likely caused by the version of fwupd being too old and no longer supported. The fix, suggested both on that issue and here is to boot from a live media with a newer version of fwupd and to upgrade using that version. Please see the latter answer for details on how to do that.



                [Later Edit]: Even though I tried the above with Ubuntu 18.04 and it updated successfully, after booting back to Ubuntu 16.04 the update was still showing up. I eventually updated the firmware via a Windows machine and the software from here. I am not certain that that is the latest version (as the software did not report the firmware version) but the Ubuntu update did disappear afterwards.







                share|improve this answer














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                edited May 9 at 7:23

























                answered May 8 at 14:02









                Maximilian Machedon

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