Ubuntu 18 upgrade failing to login after upgrade

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Went from clean recently installed ubuntu 17 to 18 and after upgrade I rebooted and entered login info and it just freezes on the purple screen of death. Machine is a dell xps 15 ,. I tried installing the Nvidia 390 drivers to no avail







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  • Time to restore from your backup and try it again.
    – SDsolar
    May 4 at 2:38














up vote
4
down vote

favorite
1












Went from clean recently installed ubuntu 17 to 18 and after upgrade I rebooted and entered login info and it just freezes on the purple screen of death. Machine is a dell xps 15 ,. I tried installing the Nvidia 390 drivers to no avail







share|improve this question




















  • Time to restore from your backup and try it again.
    – SDsolar
    May 4 at 2:38












up vote
4
down vote

favorite
1









up vote
4
down vote

favorite
1






1





Went from clean recently installed ubuntu 17 to 18 and after upgrade I rebooted and entered login info and it just freezes on the purple screen of death. Machine is a dell xps 15 ,. I tried installing the Nvidia 390 drivers to no avail







share|improve this question












Went from clean recently installed ubuntu 17 to 18 and after upgrade I rebooted and entered login info and it just freezes on the purple screen of death. Machine is a dell xps 15 ,. I tried installing the Nvidia 390 drivers to no avail









share|improve this question











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asked May 4 at 1:41









jason

234




234











  • Time to restore from your backup and try it again.
    – SDsolar
    May 4 at 2:38
















  • Time to restore from your backup and try it again.
    – SDsolar
    May 4 at 2:38















Time to restore from your backup and try it again.
– SDsolar
May 4 at 2:38




Time to restore from your backup and try it again.
– SDsolar
May 4 at 2:38










2 Answers
2






active

oldest

votes

















up vote
1
down vote



accepted










This is a known bug in the release version of 18.04.



https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766137



The problem is that the login succeeds, but GNOME fails to launch. Here are your options:



  1. The problem most often occurs when you type your password wrong, and then type it correctly on a subsequent attempt. If, when you mistype your password, you then click "cancel" to go back to the initial screen and choose your username again, type your password correctly, you should be able to get to the desktop.


  2. Some have reported that installing the latest Nvidia drivers helps. This hasn't worked for me, but you can try it.


  3. Switch to a different display manager until it is fixed. This can be somewhat technical so I consider it out of scope for this answer.


  4. Switch to a different desktop environment. The problem only occurs in Gnome, so you can click the gear icon in the login screen and pick "unity" instead of "gnome" and it should go away.






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    up vote
    1
    down vote













    I did these and it fixed the issue.



    Ctrl+Alt+F1



    Login



    $ sudo apt-get install xorg
    $ mv /etc/X11/xorg.conf /etc/X11/xorg.conf.bak
    $ sudo dpkg-reconfigure lightdm


    Chose gdm3



    reboot





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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      1
      down vote



      accepted










      This is a known bug in the release version of 18.04.



      https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766137



      The problem is that the login succeeds, but GNOME fails to launch. Here are your options:



      1. The problem most often occurs when you type your password wrong, and then type it correctly on a subsequent attempt. If, when you mistype your password, you then click "cancel" to go back to the initial screen and choose your username again, type your password correctly, you should be able to get to the desktop.


      2. Some have reported that installing the latest Nvidia drivers helps. This hasn't worked for me, but you can try it.


      3. Switch to a different display manager until it is fixed. This can be somewhat technical so I consider it out of scope for this answer.


      4. Switch to a different desktop environment. The problem only occurs in Gnome, so you can click the gear icon in the login screen and pick "unity" instead of "gnome" and it should go away.






      share|improve this answer
























        up vote
        1
        down vote



        accepted










        This is a known bug in the release version of 18.04.



        https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766137



        The problem is that the login succeeds, but GNOME fails to launch. Here are your options:



        1. The problem most often occurs when you type your password wrong, and then type it correctly on a subsequent attempt. If, when you mistype your password, you then click "cancel" to go back to the initial screen and choose your username again, type your password correctly, you should be able to get to the desktop.


        2. Some have reported that installing the latest Nvidia drivers helps. This hasn't worked for me, but you can try it.


        3. Switch to a different display manager until it is fixed. This can be somewhat technical so I consider it out of scope for this answer.


        4. Switch to a different desktop environment. The problem only occurs in Gnome, so you can click the gear icon in the login screen and pick "unity" instead of "gnome" and it should go away.






        share|improve this answer






















          up vote
          1
          down vote



          accepted







          up vote
          1
          down vote



          accepted






          This is a known bug in the release version of 18.04.



          https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766137



          The problem is that the login succeeds, but GNOME fails to launch. Here are your options:



          1. The problem most often occurs when you type your password wrong, and then type it correctly on a subsequent attempt. If, when you mistype your password, you then click "cancel" to go back to the initial screen and choose your username again, type your password correctly, you should be able to get to the desktop.


          2. Some have reported that installing the latest Nvidia drivers helps. This hasn't worked for me, but you can try it.


          3. Switch to a different display manager until it is fixed. This can be somewhat technical so I consider it out of scope for this answer.


          4. Switch to a different desktop environment. The problem only occurs in Gnome, so you can click the gear icon in the login screen and pick "unity" instead of "gnome" and it should go away.






          share|improve this answer












          This is a known bug in the release version of 18.04.



          https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1766137



          The problem is that the login succeeds, but GNOME fails to launch. Here are your options:



          1. The problem most often occurs when you type your password wrong, and then type it correctly on a subsequent attempt. If, when you mistype your password, you then click "cancel" to go back to the initial screen and choose your username again, type your password correctly, you should be able to get to the desktop.


          2. Some have reported that installing the latest Nvidia drivers helps. This hasn't worked for me, but you can try it.


          3. Switch to a different display manager until it is fixed. This can be somewhat technical so I consider it out of scope for this answer.


          4. Switch to a different desktop environment. The problem only occurs in Gnome, so you can click the gear icon in the login screen and pick "unity" instead of "gnome" and it should go away.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered May 5 at 16:52









          Trevor Sullivan

          262




          262






















              up vote
              1
              down vote













              I did these and it fixed the issue.



              Ctrl+Alt+F1



              Login



              $ sudo apt-get install xorg
              $ mv /etc/X11/xorg.conf /etc/X11/xorg.conf.bak
              $ sudo dpkg-reconfigure lightdm


              Chose gdm3



              reboot





              share|improve this answer


























                up vote
                1
                down vote













                I did these and it fixed the issue.



                Ctrl+Alt+F1



                Login



                $ sudo apt-get install xorg
                $ mv /etc/X11/xorg.conf /etc/X11/xorg.conf.bak
                $ sudo dpkg-reconfigure lightdm


                Chose gdm3



                reboot





                share|improve this answer
























                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  I did these and it fixed the issue.



                  Ctrl+Alt+F1



                  Login



                  $ sudo apt-get install xorg
                  $ mv /etc/X11/xorg.conf /etc/X11/xorg.conf.bak
                  $ sudo dpkg-reconfigure lightdm


                  Chose gdm3



                  reboot





                  share|improve this answer














                  I did these and it fixed the issue.



                  Ctrl+Alt+F1



                  Login



                  $ sudo apt-get install xorg
                  $ mv /etc/X11/xorg.conf /etc/X11/xorg.conf.bak
                  $ sudo dpkg-reconfigure lightdm


                  Chose gdm3



                  reboot






                  share|improve this answer














                  share|improve this answer



                  share|improve this answer








                  edited May 19 at 9:04









                  Thomas

                  3,14171325




                  3,14171325










                  answered May 19 at 8:12









                  Hemanth Gowda

                  113




                  113






















                       

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