Problem installing 2nd monitor on Ubuntu 18.04

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I am new to Ubuntu. So far the experience's been great but I have not been able to get the second monitor working with Ubuntu 18.04 (the same monitor works just fine in Windows 10).



List of things I've tried so far;



  • DisplayLink installed


  • Checked that a DisplayLink device is on the USB bus by typing lsusb -d 17e9:



    This returns;



    Bus 004 Device 002: ID 17e9:ff0c DisplayLink



Despite this, the monitor goes blank shortly after displaying the company logo (AOC). I went to the system setting => display however there is no button for detecting the second monitor as it's shown below.



https://i.stack.imgur.com/rgxTy.png



I have seen screen shots of older versions of Ubuntu with more options including the "detect displays" button and a screen diagram in the display setting menu. Where do you find the same option/feature in Ubuntu 18.04??







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    down vote

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    I am new to Ubuntu. So far the experience's been great but I have not been able to get the second monitor working with Ubuntu 18.04 (the same monitor works just fine in Windows 10).



    List of things I've tried so far;



    • DisplayLink installed


    • Checked that a DisplayLink device is on the USB bus by typing lsusb -d 17e9:



      This returns;



      Bus 004 Device 002: ID 17e9:ff0c DisplayLink



    Despite this, the monitor goes blank shortly after displaying the company logo (AOC). I went to the system setting => display however there is no button for detecting the second monitor as it's shown below.



    https://i.stack.imgur.com/rgxTy.png



    I have seen screen shots of older versions of Ubuntu with more options including the "detect displays" button and a screen diagram in the display setting menu. Where do you find the same option/feature in Ubuntu 18.04??







    share|improve this question





















      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I am new to Ubuntu. So far the experience's been great but I have not been able to get the second monitor working with Ubuntu 18.04 (the same monitor works just fine in Windows 10).



      List of things I've tried so far;



      • DisplayLink installed


      • Checked that a DisplayLink device is on the USB bus by typing lsusb -d 17e9:



        This returns;



        Bus 004 Device 002: ID 17e9:ff0c DisplayLink



      Despite this, the monitor goes blank shortly after displaying the company logo (AOC). I went to the system setting => display however there is no button for detecting the second monitor as it's shown below.



      https://i.stack.imgur.com/rgxTy.png



      I have seen screen shots of older versions of Ubuntu with more options including the "detect displays" button and a screen diagram in the display setting menu. Where do you find the same option/feature in Ubuntu 18.04??







      share|improve this question











      I am new to Ubuntu. So far the experience's been great but I have not been able to get the second monitor working with Ubuntu 18.04 (the same monitor works just fine in Windows 10).



      List of things I've tried so far;



      • DisplayLink installed


      • Checked that a DisplayLink device is on the USB bus by typing lsusb -d 17e9:



        This returns;



        Bus 004 Device 002: ID 17e9:ff0c DisplayLink



      Despite this, the monitor goes blank shortly after displaying the company logo (AOC). I went to the system setting => display however there is no button for detecting the second monitor as it's shown below.



      https://i.stack.imgur.com/rgxTy.png



      I have seen screen shots of older versions of Ubuntu with more options including the "detect displays" button and a screen diagram in the display setting menu. Where do you find the same option/feature in Ubuntu 18.04??









      share|improve this question










      share|improve this question




      share|improve this question









      asked Jun 7 at 2:35









      MathsNoob

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