Cannot detect wireless driver intel ac wireless 9560 [logs included]
Clash Royale CLAN TAG#URR8PPP up vote
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Currently using Ubuntu 18.04, and my wireless driver is not being detected.
I've included a wireless diagnosis log.
$ desmg | grep iwl
[ 6.212724] Loading modules backported from iwlwifi
[ 6.212724] iwlwifi-stack-public:master:6988:0d8892f2
[ 6.224583] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 6.229811] iwlwifi 0000:00:14.3: Direct firmware load for iwl-dbg-cfg.ini failed with error -2
[ 6.230540] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-39.ucode failed with error -2
[ 6.230547] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-38.ucode failed with error -2
[ 6.230552] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-37.ucode failed with error -2
[ 6.230557] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-36.ucode failed with error -2
[ 6.230562] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-35.ucode failed with error -2
[ 6.236670] iwlwifi 0000:00:14.3: loaded firmware version 34.0.0 op_mode iwlmvm
[ 6.248314] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[ 7.264081] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2477
[ 7.264084] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
[ 7.276165] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
sudo modprobe iwlwifi returns no output.
intel-wireless
edited May 29 at 1:05
David Foerster
25.7k1361105
asked May 23 at 10:10
Hyun Kim
112
add a comment |Â
up vote
2
down vote
favorite
1
Currently using Ubuntu 18.04, and my wireless driver is not being detected.
I've included a wireless diagnosis log.
$ desmg | grep iwl
[ 6.212724] Loading modules backported from iwlwifi
[ 6.212724] iwlwifi-stack-public:master:6988:0d8892f2
[ 6.224583] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 6.229811] iwlwifi 0000:00:14.3: Direct firmware load for iwl-dbg-cfg.ini failed with error -2
[ 6.230540] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-39.ucode failed with error -2
[ 6.230547] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-38.ucode failed with error -2
[ 6.230552] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-37.ucode failed with error -2
[ 6.230557] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-36.ucode failed with error -2
[ 6.230562] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-35.ucode failed with error -2
[ 6.236670] iwlwifi 0000:00:14.3: loaded firmware version 34.0.0 op_mode iwlmvm
[ 6.248314] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[ 7.264081] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2477
[ 7.264084] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
[ 7.276165] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
sudo modprobe iwlwifi returns no output.
intel-wireless
edited May 29 at 1:05
David Foerster
25.7k1361105
asked May 23 at 10:10
Hyun Kim
112
I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:sudo modprobe iwlwifiand also:dmesg | grep iwlWelcome to Ask Ubuntu.
– chili555
May 23 at 20:13
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03
add a comment |Â
up vote
2
down vote
favorite
1
up vote
2
down vote
favorite
1
1
Currently using Ubuntu 18.04, and my wireless driver is not being detected.
I've included a wireless diagnosis log.
$ desmg | grep iwl
[ 6.212724] Loading modules backported from iwlwifi
[ 6.212724] iwlwifi-stack-public:master:6988:0d8892f2
[ 6.224583] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 6.229811] iwlwifi 0000:00:14.3: Direct firmware load for iwl-dbg-cfg.ini failed with error -2
[ 6.230540] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-39.ucode failed with error -2
[ 6.230547] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-38.ucode failed with error -2
[ 6.230552] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-37.ucode failed with error -2
[ 6.230557] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-36.ucode failed with error -2
[ 6.230562] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-35.ucode failed with error -2
[ 6.236670] iwlwifi 0000:00:14.3: loaded firmware version 34.0.0 op_mode iwlmvm
[ 6.248314] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[ 7.264081] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2477
[ 7.264084] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
[ 7.276165] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
sudo modprobe iwlwifi returns no output.
intel-wireless
edited May 29 at 1:05
David Foerster
25.7k1361105
asked May 23 at 10:10
Hyun Kim
112
Currently using Ubuntu 18.04, and my wireless driver is not being detected.
I've included a wireless diagnosis log.
$ desmg | grep iwl
[ 6.212724] Loading modules backported from iwlwifi
[ 6.212724] iwlwifi-stack-public:master:6988:0d8892f2
[ 6.224583] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 6.229811] iwlwifi 0000:00:14.3: Direct firmware load for iwl-dbg-cfg.ini failed with error -2
[ 6.230540] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-39.ucode failed with error -2
[ 6.230547] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-38.ucode failed with error -2
[ 6.230552] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-37.ucode failed with error -2
[ 6.230557] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-36.ucode failed with error -2
[ 6.230562] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-9000-pu-b0-jf-b0-35.ucode failed with error -2
[ 6.236670] iwlwifi 0000:00:14.3: loaded firmware version 34.0.0 op_mode iwlmvm
[ 6.248314] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[ 7.264081] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2477
[ 7.264084] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
[ 7.276165] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
sudo modprobe iwlwifi returns no output.
intel-wireless
edited May 29 at 1:05
David Foerster
25.7k1361105
asked May 23 at 10:10
Hyun Kim
112
edited May 29 at 1:05
David Foerster
25.7k1361105
edited May 29 at 1:05
David Foerster
25.7k1361105
edited May 29 at 1:05
David Foerster
25.7k1361105
25.7k1361105
asked May 23 at 10:10
Hyun Kim
112
asked May 23 at 10:10
Hyun Kim
112
asked May 23 at 10:10
Hyun Kim
112
112
I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:sudo modprobe iwlwifiand also:dmesg | grep iwlWelcome to Ask Ubuntu.
– chili555
May 23 at 20:13
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03
add a comment |Â
I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:sudo modprobe iwlwifiand also:dmesg | grep iwlWelcome to Ask Ubuntu.
– chili555
May 23 at 20:13
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03
I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:
sudo modprobe iwlwifi and also: dmesg | grep iwl Welcome to Ask Ubuntu.– chili555
May 23 at 20:13
I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:
sudo modprobe iwlwifi and also: dmesg | grep iwl Welcome to Ask Ubuntu.– chili555
May 23 at 20:13
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03
add a comment |Â
2 Answers
2
active
oldest
votes
up vote
1
down vote
I noticed this morning that Update Manager installed a later version of the package linux-firmware. I suggest that you obtain a temporary internet connection by ethernet, tethered or whatever means possible and open a terminal and do:
sudo apt update
sudo apt upgrade
I suspect that linux-firmware will be upgraded. After the upgrade, my firmware files include:
iwlwifi-9000-pu-b0-jf-b0-33.ucode
iwlwifi-9000-pu-b0-jf-b0-34.ucode
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Reboot so that -38 loads instead of -34 as before. Check the log:
dmesg | grep iwl
Is the alarming message gone?
iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
Your wireless should be working now.
answered May 29 at 13:06
chili555
36k54775
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
add a comment |Â
up vote
-1
down vote
- You should be sure then your HW support this stuff. It requires the newest HW.
- Despite this stuff officially is supported since kernel 4.14+, by the fact you will avoid a lot of issues by using 4.16+ and the newest firmware.
answered Jul 17 at 19:16
vitaly.v.ch
1098
add a comment |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
I noticed this morning that Update Manager installed a later version of the package linux-firmware. I suggest that you obtain a temporary internet connection by ethernet, tethered or whatever means possible and open a terminal and do:
sudo apt update
sudo apt upgrade
I suspect that linux-firmware will be upgraded. After the upgrade, my firmware files include:
iwlwifi-9000-pu-b0-jf-b0-33.ucode
iwlwifi-9000-pu-b0-jf-b0-34.ucode
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Reboot so that -38 loads instead of -34 as before. Check the log:
dmesg | grep iwl
Is the alarming message gone?
iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
Your wireless should be working now.
answered May 29 at 13:06
chili555
36k54775
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
add a comment |Â
up vote
1
down vote
I noticed this morning that Update Manager installed a later version of the package linux-firmware. I suggest that you obtain a temporary internet connection by ethernet, tethered or whatever means possible and open a terminal and do:
sudo apt update
sudo apt upgrade
I suspect that linux-firmware will be upgraded. After the upgrade, my firmware files include:
iwlwifi-9000-pu-b0-jf-b0-33.ucode
iwlwifi-9000-pu-b0-jf-b0-34.ucode
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Reboot so that -38 loads instead of -34 as before. Check the log:
dmesg | grep iwl
Is the alarming message gone?
iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
Your wireless should be working now.
answered May 29 at 13:06
chili555
36k54775
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
add a comment |Â
up vote
1
down vote
up vote
1
down vote
I noticed this morning that Update Manager installed a later version of the package linux-firmware. I suggest that you obtain a temporary internet connection by ethernet, tethered or whatever means possible and open a terminal and do:
sudo apt update
sudo apt upgrade
I suspect that linux-firmware will be upgraded. After the upgrade, my firmware files include:
iwlwifi-9000-pu-b0-jf-b0-33.ucode
iwlwifi-9000-pu-b0-jf-b0-34.ucode
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Reboot so that -38 loads instead of -34 as before. Check the log:
dmesg | grep iwl
Is the alarming message gone?
iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
Your wireless should be working now.
answered May 29 at 13:06
chili555
36k54775
I noticed this morning that Update Manager installed a later version of the package linux-firmware. I suggest that you obtain a temporary internet connection by ethernet, tethered or whatever means possible and open a terminal and do:
sudo apt update
sudo apt upgrade
I suspect that linux-firmware will be upgraded. After the upgrade, my firmware files include:
iwlwifi-9000-pu-b0-jf-b0-33.ucode
iwlwifi-9000-pu-b0-jf-b0-34.ucode
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Reboot so that -38 loads instead of -34 as before. Check the log:
dmesg | grep iwl
Is the alarming message gone?
iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
Your wireless should be working now.
answered May 29 at 13:06
chili555
36k54775
answered May 29 at 13:06
chili555
36k54775
answered May 29 at 13:06
chili555
36k54775
answered May 29 at 13:06
chili555
36k54775
36k54775
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
add a comment |Â
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
gave that a go same error messages - Im suspecting it could be a hardware problem - tried using the wifi module on windows as well and seems like its failing as well
– Hyun Kim
May 30 at 12:21
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
I'm having this issue in Ubuntu live environment, but for me, it works fine in Windows, I have a connection, but installer/live environment cannot connect to internet 9560. I'm hesitant to install if I can't get wi fi working, any ideas?
– edencorbin
Jul 10 at 22:31
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@edencorbin Please start your own new question. I'll be happy to help.
– chili555
Jul 11 at 1:18
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
@chili555 askubuntu.com/questions/1054012/…
– edencorbin
Jul 11 at 3:19
add a comment |Â
up vote
-1
down vote
- You should be sure then your HW support this stuff. It requires the newest HW.
- Despite this stuff officially is supported since kernel 4.14+, by the fact you will avoid a lot of issues by using 4.16+ and the newest firmware.
answered Jul 17 at 19:16
vitaly.v.ch
1098
add a comment |Â
up vote
-1
down vote
- You should be sure then your HW support this stuff. It requires the newest HW.
- Despite this stuff officially is supported since kernel 4.14+, by the fact you will avoid a lot of issues by using 4.16+ and the newest firmware.
answered Jul 17 at 19:16
vitaly.v.ch
1098
add a comment |Â
up vote
-1
down vote
up vote
-1
down vote
- You should be sure then your HW support this stuff. It requires the newest HW.
- Despite this stuff officially is supported since kernel 4.14+, by the fact you will avoid a lot of issues by using 4.16+ and the newest firmware.
answered Jul 17 at 19:16
vitaly.v.ch
1098
- You should be sure then your HW support this stuff. It requires the newest HW.
- Despite this stuff officially is supported since kernel 4.14+, by the fact you will avoid a lot of issues by using 4.16+ and the newest firmware.
answered Jul 17 at 19:16
vitaly.v.ch
1098
answered Jul 17 at 19:16
vitaly.v.ch
1098
answered Jul 17 at 19:16
vitaly.v.ch
1098
answered Jul 17 at 19:16
vitaly.v.ch
1098
1098
add a comment |Â
add a comment |Â
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I expect that it wants but is missing firmware. Let's try to find out which. Please edit your question to add the result of two terminal commands:
sudo modprobe iwlwifiand also:dmesg | grep iwlWelcome to Ask Ubuntu.– chili555
May 23 at 20:13
@chili555: OP added the requested info and it looks like the driver found a firmware and loaded it happily.
– David Foerster
May 29 at 1:09
@DavidFoerster Thanks mate
– Hyun Kim
May 29 at 6:03