Ubuntu 16.04 LTS on Alienware Aurora R7, Kernel panic on shutdown

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I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI.



So far, everything works ok except I get a kernel panic when I try to shutdown (reboot works ok).



kernel panic screen capture



How can I avoid that?










share|improve this question























  • What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
    – richbl
    Feb 22 at 14:56










  • 4.13.0-36-generic #40~16.04.1-Ubuntu.
    – John B. Kim
    Feb 23 at 13:38










  • Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
    – Art
    Feb 27 at 20:45






  • 1




    I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
    – yttrium
    May 30 at 13:34










  • This answer will help you askubuntu.com/a/1047057/486406
    – ASIL
    Jun 16 at 8:59















up vote
-1
down vote

favorite
2












I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI.



So far, everything works ok except I get a kernel panic when I try to shutdown (reboot works ok).



kernel panic screen capture



How can I avoid that?










share|improve this question























  • What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
    – richbl
    Feb 22 at 14:56










  • 4.13.0-36-generic #40~16.04.1-Ubuntu.
    – John B. Kim
    Feb 23 at 13:38










  • Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
    – Art
    Feb 27 at 20:45






  • 1




    I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
    – yttrium
    May 30 at 13:34










  • This answer will help you askubuntu.com/a/1047057/486406
    – ASIL
    Jun 16 at 8:59













up vote
-1
down vote

favorite
2









up vote
-1
down vote

favorite
2






2





I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI.



So far, everything works ok except I get a kernel panic when I try to shutdown (reboot works ok).



kernel panic screen capture



How can I avoid that?










share|improve this question















I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI.



So far, everything works ok except I get a kernel panic when I try to shutdown (reboot works ok).



kernel panic screen capture



How can I avoid that?







kernel shutdown alienware






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 10 at 12:39









Zanna

48.2k13120228




48.2k13120228










asked Feb 22 at 12:10









John B. Kim

12




12











  • What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
    – richbl
    Feb 22 at 14:56










  • 4.13.0-36-generic #40~16.04.1-Ubuntu.
    – John B. Kim
    Feb 23 at 13:38










  • Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
    – Art
    Feb 27 at 20:45






  • 1




    I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
    – yttrium
    May 30 at 13:34










  • This answer will help you askubuntu.com/a/1047057/486406
    – ASIL
    Jun 16 at 8:59

















  • What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
    – richbl
    Feb 22 at 14:56










  • 4.13.0-36-generic #40~16.04.1-Ubuntu.
    – John B. Kim
    Feb 23 at 13:38










  • Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
    – Art
    Feb 27 at 20:45






  • 1




    I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
    – yttrium
    May 30 at 13:34










  • This answer will help you askubuntu.com/a/1047057/486406
    – ASIL
    Jun 16 at 8:59
















What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
– richbl
Feb 22 at 14:56




What kernel are you running (use uname -a to determine)? You may want to move to a different kernel. That said, since the issue is on shutdown, I wouldn't be too concerned (that's just me).
– richbl
Feb 22 at 14:56












4.13.0-36-generic #40~16.04.1-Ubuntu.
– John B. Kim
Feb 23 at 13:38




4.13.0-36-generic #40~16.04.1-Ubuntu.
– John B. Kim
Feb 23 at 13:38












Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
– Art
Feb 27 at 20:45




Have you tried to disable(blacklist) i2c module noted in this link: helloworldproject.blogspot.com/2016/11/…
– Art
Feb 27 at 20:45




1




1




I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
– yttrium
May 30 at 13:34




I faced the same issue myself and found a solution. See my answer here for the instructions: unix.stackexchange.com/a/446913/52937
– yttrium
May 30 at 13:34












This answer will help you askubuntu.com/a/1047057/486406
– ASIL
Jun 16 at 8:59





This answer will help you askubuntu.com/a/1047057/486406
– ASIL
Jun 16 at 8:59











4 Answers
4






active

oldest

votes

















up vote
0
down vote













I was actually looking into this due to the fact that I might get the same system.



There was a previous question for this situation for which an answer mentioned choosing a previous kernel version. That might solve it:
Ubuntu 16.04 LTS IRQ kernel panic at shutdown - Alienware R7 desktop



BTW did you try the system with the latest non-LTS version of Ubuntu? That could also work.






share|improve this answer




















  • Thanks for your answer. I tried but it doesn't work.
    – John B. Kim
    Feb 23 at 13:49

















up vote
0
down vote













I have an Alienware Aurora R7/0VDT73, BIOS 1.0.11. The system crashed on shutdown because of IRQ issues on a built-in-module (i2c-designware-core).



I solved this by editing the file /etc/default/grub and adding the kernel option noapic, to this line:



GRUB_CMDLINE_LINUX_DEFAULT="quiet noapic splash"


After that you should also launch the command:



sudo update-grub


Now my system shuts down without any problem.






share|improve this answer





























    up vote
    0
    down vote













    How I solved this issue!



    Add initcall_blacklist=dw_i2c_init_driver to the kernel command line. This works for me on kernel 4.15.0+.



    For anyone else who'll find this answer. You can do it by editing /etc/default/grub:



    Run in the terminal: sudo -H gedit /etc/default/grub.



    (if you don't have gedit installed use your favorite text editor or
    "sudo apt install gedit" without quotes)



    Append blacklist string to the GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT="quiet initcall_blacklist=dw_i2c_init_driver".



    Save the file, close the editor.



    Run in the terminal: sudo update-grub.



    Reboot and test!



    Credit goes to this post: https://unix.stackexchange.com/questions/423797/how-do-i-disable-i2c-designware-support-when-its-not-built-as-a-module/446913#446913



    These are my specs for this rig.
    Alienware Aurora R5
    Nvidia GTX 1070/8GBvram
    8GB ram
    i7 Intel core processor(8core)"Skylake"






    share|improve this answer






















    • It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
      – Organic Marble
      Jun 27 at 1:32

















    up vote
    0
    down vote













    On my Dell Alienware 17R3 with Samsung Pro 960 NVMe SSD I had a problem suspending/resuming lockup fixed by editing /etc/default/grub and adding the parameter acpiphp.disable=1 to the line containing:



    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"


    Afterwards it looks like this:



    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpiphp.disable=1"


    Save the file. Next update /boot/grub.cfg and generate a new initrd.img with the command:



    sudo update-grub


    Finally reboot and test.




    I don't have the PM961, but rather the 960 Pro so haven't experienced your issue. If none of the other answers or comments help one last thing you could try is:



    nvme_core.default_ps_max_latency_us=5500


    parameter in /etc/default/grub LINUX kernel argument list. I just found this in Arch Linux. There are other steps you may wish to investigate in the link.






    share|improve this answer





















      protected by WinEunuuchs2Unix Jun 27 at 2:42



      Thank you for your interest in this question.
      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



      Would you like to answer one of these unanswered questions instead?














      4 Answers
      4






      active

      oldest

      votes








      4 Answers
      4






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      0
      down vote













      I was actually looking into this due to the fact that I might get the same system.



      There was a previous question for this situation for which an answer mentioned choosing a previous kernel version. That might solve it:
      Ubuntu 16.04 LTS IRQ kernel panic at shutdown - Alienware R7 desktop



      BTW did you try the system with the latest non-LTS version of Ubuntu? That could also work.






      share|improve this answer




















      • Thanks for your answer. I tried but it doesn't work.
        – John B. Kim
        Feb 23 at 13:49














      up vote
      0
      down vote













      I was actually looking into this due to the fact that I might get the same system.



      There was a previous question for this situation for which an answer mentioned choosing a previous kernel version. That might solve it:
      Ubuntu 16.04 LTS IRQ kernel panic at shutdown - Alienware R7 desktop



      BTW did you try the system with the latest non-LTS version of Ubuntu? That could also work.






      share|improve this answer




















      • Thanks for your answer. I tried but it doesn't work.
        – John B. Kim
        Feb 23 at 13:49












      up vote
      0
      down vote










      up vote
      0
      down vote









      I was actually looking into this due to the fact that I might get the same system.



      There was a previous question for this situation for which an answer mentioned choosing a previous kernel version. That might solve it:
      Ubuntu 16.04 LTS IRQ kernel panic at shutdown - Alienware R7 desktop



      BTW did you try the system with the latest non-LTS version of Ubuntu? That could also work.






      share|improve this answer












      I was actually looking into this due to the fact that I might get the same system.



      There was a previous question for this situation for which an answer mentioned choosing a previous kernel version. That might solve it:
      Ubuntu 16.04 LTS IRQ kernel panic at shutdown - Alienware R7 desktop



      BTW did you try the system with the latest non-LTS version of Ubuntu? That could also work.







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Feb 22 at 13:29









      Newres

      62




      62











      • Thanks for your answer. I tried but it doesn't work.
        – John B. Kim
        Feb 23 at 13:49
















      • Thanks for your answer. I tried but it doesn't work.
        – John B. Kim
        Feb 23 at 13:49















      Thanks for your answer. I tried but it doesn't work.
      – John B. Kim
      Feb 23 at 13:49




      Thanks for your answer. I tried but it doesn't work.
      – John B. Kim
      Feb 23 at 13:49












      up vote
      0
      down vote













      I have an Alienware Aurora R7/0VDT73, BIOS 1.0.11. The system crashed on shutdown because of IRQ issues on a built-in-module (i2c-designware-core).



      I solved this by editing the file /etc/default/grub and adding the kernel option noapic, to this line:



      GRUB_CMDLINE_LINUX_DEFAULT="quiet noapic splash"


      After that you should also launch the command:



      sudo update-grub


      Now my system shuts down without any problem.






      share|improve this answer


























        up vote
        0
        down vote













        I have an Alienware Aurora R7/0VDT73, BIOS 1.0.11. The system crashed on shutdown because of IRQ issues on a built-in-module (i2c-designware-core).



        I solved this by editing the file /etc/default/grub and adding the kernel option noapic, to this line:



        GRUB_CMDLINE_LINUX_DEFAULT="quiet noapic splash"


        After that you should also launch the command:



        sudo update-grub


        Now my system shuts down without any problem.






        share|improve this answer
























          up vote
          0
          down vote










          up vote
          0
          down vote









          I have an Alienware Aurora R7/0VDT73, BIOS 1.0.11. The system crashed on shutdown because of IRQ issues on a built-in-module (i2c-designware-core).



          I solved this by editing the file /etc/default/grub and adding the kernel option noapic, to this line:



          GRUB_CMDLINE_LINUX_DEFAULT="quiet noapic splash"


          After that you should also launch the command:



          sudo update-grub


          Now my system shuts down without any problem.






          share|improve this answer














          I have an Alienware Aurora R7/0VDT73, BIOS 1.0.11. The system crashed on shutdown because of IRQ issues on a built-in-module (i2c-designware-core).



          I solved this by editing the file /etc/default/grub and adding the kernel option noapic, to this line:



          GRUB_CMDLINE_LINUX_DEFAULT="quiet noapic splash"


          After that you should also launch the command:



          sudo update-grub


          Now my system shuts down without any problem.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Jun 16 at 8:52









          Martin Thornton

          2,43441730




          2,43441730










          answered Jun 16 at 8:25









          Garfield

          11




          11




















              up vote
              0
              down vote













              How I solved this issue!



              Add initcall_blacklist=dw_i2c_init_driver to the kernel command line. This works for me on kernel 4.15.0+.



              For anyone else who'll find this answer. You can do it by editing /etc/default/grub:



              Run in the terminal: sudo -H gedit /etc/default/grub.



              (if you don't have gedit installed use your favorite text editor or
              "sudo apt install gedit" without quotes)



              Append blacklist string to the GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT="quiet initcall_blacklist=dw_i2c_init_driver".



              Save the file, close the editor.



              Run in the terminal: sudo update-grub.



              Reboot and test!



              Credit goes to this post: https://unix.stackexchange.com/questions/423797/how-do-i-disable-i2c-designware-support-when-its-not-built-as-a-module/446913#446913



              These are my specs for this rig.
              Alienware Aurora R5
              Nvidia GTX 1070/8GBvram
              8GB ram
              i7 Intel core processor(8core)"Skylake"






              share|improve this answer






















              • It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
                – Organic Marble
                Jun 27 at 1:32














              up vote
              0
              down vote













              How I solved this issue!



              Add initcall_blacklist=dw_i2c_init_driver to the kernel command line. This works for me on kernel 4.15.0+.



              For anyone else who'll find this answer. You can do it by editing /etc/default/grub:



              Run in the terminal: sudo -H gedit /etc/default/grub.



              (if you don't have gedit installed use your favorite text editor or
              "sudo apt install gedit" without quotes)



              Append blacklist string to the GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT="quiet initcall_blacklist=dw_i2c_init_driver".



              Save the file, close the editor.



              Run in the terminal: sudo update-grub.



              Reboot and test!



              Credit goes to this post: https://unix.stackexchange.com/questions/423797/how-do-i-disable-i2c-designware-support-when-its-not-built-as-a-module/446913#446913



              These are my specs for this rig.
              Alienware Aurora R5
              Nvidia GTX 1070/8GBvram
              8GB ram
              i7 Intel core processor(8core)"Skylake"






              share|improve this answer






















              • It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
                – Organic Marble
                Jun 27 at 1:32












              up vote
              0
              down vote










              up vote
              0
              down vote









              How I solved this issue!



              Add initcall_blacklist=dw_i2c_init_driver to the kernel command line. This works for me on kernel 4.15.0+.



              For anyone else who'll find this answer. You can do it by editing /etc/default/grub:



              Run in the terminal: sudo -H gedit /etc/default/grub.



              (if you don't have gedit installed use your favorite text editor or
              "sudo apt install gedit" without quotes)



              Append blacklist string to the GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT="quiet initcall_blacklist=dw_i2c_init_driver".



              Save the file, close the editor.



              Run in the terminal: sudo update-grub.



              Reboot and test!



              Credit goes to this post: https://unix.stackexchange.com/questions/423797/how-do-i-disable-i2c-designware-support-when-its-not-built-as-a-module/446913#446913



              These are my specs for this rig.
              Alienware Aurora R5
              Nvidia GTX 1070/8GBvram
              8GB ram
              i7 Intel core processor(8core)"Skylake"






              share|improve this answer














              How I solved this issue!



              Add initcall_blacklist=dw_i2c_init_driver to the kernel command line. This works for me on kernel 4.15.0+.



              For anyone else who'll find this answer. You can do it by editing /etc/default/grub:



              Run in the terminal: sudo -H gedit /etc/default/grub.



              (if you don't have gedit installed use your favorite text editor or
              "sudo apt install gedit" without quotes)



              Append blacklist string to the GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT="quiet initcall_blacklist=dw_i2c_init_driver".



              Save the file, close the editor.



              Run in the terminal: sudo update-grub.



              Reboot and test!



              Credit goes to this post: https://unix.stackexchange.com/questions/423797/how-do-i-disable-i2c-designware-support-when-its-not-built-as-a-module/446913#446913



              These are my specs for this rig.
              Alienware Aurora R5
              Nvidia GTX 1070/8GBvram
              8GB ram
              i7 Intel core processor(8core)"Skylake"







              share|improve this answer














              share|improve this answer



              share|improve this answer








              edited Jun 27 at 2:44

























              answered Jun 27 at 0:56









              Jeff Linux Turner

              11




              11











              • It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
                – Organic Marble
                Jun 27 at 1:32
















              • It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
                – Organic Marble
                Jun 27 at 1:32















              It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
              – Organic Marble
              Jun 27 at 1:32




              It seems that this is the actual answer " How I solved this issue was installing Manjaro and using their built in kernel installer,and switched to a "Real Time" kernel. " I suggest editing your answer to make this stand out more.
              – Organic Marble
              Jun 27 at 1:32










              up vote
              0
              down vote













              On my Dell Alienware 17R3 with Samsung Pro 960 NVMe SSD I had a problem suspending/resuming lockup fixed by editing /etc/default/grub and adding the parameter acpiphp.disable=1 to the line containing:



              GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"


              Afterwards it looks like this:



              GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpiphp.disable=1"


              Save the file. Next update /boot/grub.cfg and generate a new initrd.img with the command:



              sudo update-grub


              Finally reboot and test.




              I don't have the PM961, but rather the 960 Pro so haven't experienced your issue. If none of the other answers or comments help one last thing you could try is:



              nvme_core.default_ps_max_latency_us=5500


              parameter in /etc/default/grub LINUX kernel argument list. I just found this in Arch Linux. There are other steps you may wish to investigate in the link.






              share|improve this answer


























                up vote
                0
                down vote













                On my Dell Alienware 17R3 with Samsung Pro 960 NVMe SSD I had a problem suspending/resuming lockup fixed by editing /etc/default/grub and adding the parameter acpiphp.disable=1 to the line containing:



                GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"


                Afterwards it looks like this:



                GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpiphp.disable=1"


                Save the file. Next update /boot/grub.cfg and generate a new initrd.img with the command:



                sudo update-grub


                Finally reboot and test.




                I don't have the PM961, but rather the 960 Pro so haven't experienced your issue. If none of the other answers or comments help one last thing you could try is:



                nvme_core.default_ps_max_latency_us=5500


                parameter in /etc/default/grub LINUX kernel argument list. I just found this in Arch Linux. There are other steps you may wish to investigate in the link.






                share|improve this answer
























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  On my Dell Alienware 17R3 with Samsung Pro 960 NVMe SSD I had a problem suspending/resuming lockup fixed by editing /etc/default/grub and adding the parameter acpiphp.disable=1 to the line containing:



                  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"


                  Afterwards it looks like this:



                  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpiphp.disable=1"


                  Save the file. Next update /boot/grub.cfg and generate a new initrd.img with the command:



                  sudo update-grub


                  Finally reboot and test.




                  I don't have the PM961, but rather the 960 Pro so haven't experienced your issue. If none of the other answers or comments help one last thing you could try is:



                  nvme_core.default_ps_max_latency_us=5500


                  parameter in /etc/default/grub LINUX kernel argument list. I just found this in Arch Linux. There are other steps you may wish to investigate in the link.






                  share|improve this answer














                  On my Dell Alienware 17R3 with Samsung Pro 960 NVMe SSD I had a problem suspending/resuming lockup fixed by editing /etc/default/grub and adding the parameter acpiphp.disable=1 to the line containing:



                  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"


                  Afterwards it looks like this:



                  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpiphp.disable=1"


                  Save the file. Next update /boot/grub.cfg and generate a new initrd.img with the command:



                  sudo update-grub


                  Finally reboot and test.




                  I don't have the PM961, but rather the 960 Pro so haven't experienced your issue. If none of the other answers or comments help one last thing you could try is:



                  nvme_core.default_ps_max_latency_us=5500


                  parameter in /etc/default/grub LINUX kernel argument list. I just found this in Arch Linux. There are other steps you may wish to investigate in the link.







                  share|improve this answer














                  share|improve this answer



                  share|improve this answer








                  edited Jun 27 at 2:51

























                  answered Mar 3 at 19:42









                  WinEunuuchs2Unix

                  36.3k759136




                  36.3k759136















                      protected by WinEunuuchs2Unix Jun 27 at 2:42



                      Thank you for your interest in this question.
                      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                      Would you like to answer one of these unanswered questions instead?


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