How do I authorize Ubuntu to access my Google acct? The “online account” window is black.

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When I try to add my Google acct as an external acct, I get a black screen:



enter image description here



Eventually I get a login pop-up, choose to authorize it, and then go through the same dialog in the "online accounts" window, and come right back to this black screen.



I'm not even sure where to begin troubleshooting.










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  • I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
    – Robby1212
    Feb 20 at 20:23











  • I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
    – devius
    Feb 21 at 0:11










  • This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
    – Amanda
    Feb 21 at 0:32














up vote
0
down vote

favorite












When I try to add my Google acct as an external acct, I get a black screen:



enter image description here



Eventually I get a login pop-up, choose to authorize it, and then go through the same dialog in the "online accounts" window, and come right back to this black screen.



I'm not even sure where to begin troubleshooting.










share|improve this question





















  • I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
    – Robby1212
    Feb 20 at 20:23











  • I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
    – devius
    Feb 21 at 0:11










  • This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
    – Amanda
    Feb 21 at 0:32












up vote
0
down vote

favorite









up vote
0
down vote

favorite











When I try to add my Google acct as an external acct, I get a black screen:



enter image description here



Eventually I get a login pop-up, choose to authorize it, and then go through the same dialog in the "online accounts" window, and come right back to this black screen.



I'm not even sure where to begin troubleshooting.










share|improve this question













When I try to add my Google acct as an external acct, I get a black screen:



enter image description here



Eventually I get a login pop-up, choose to authorize it, and then go through the same dialog in the "online accounts" window, and come right back to this black screen.



I'm not even sure where to begin troubleshooting.







16.04 online-accounts






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Feb 20 at 19:49









Amanda

4,155104282




4,155104282











  • I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
    – Robby1212
    Feb 20 at 20:23











  • I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
    – devius
    Feb 21 at 0:11










  • This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
    – Amanda
    Feb 21 at 0:32
















  • I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
    – Robby1212
    Feb 20 at 20:23











  • I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
    – devius
    Feb 21 at 0:11










  • This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
    – Amanda
    Feb 21 at 0:32















I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
– Robby1212
Feb 20 at 20:23





I just tried this process on my 16.04 and had no issue with a black screen. Could it be a graphics driver or network issue? But I swear I encountered this issue on a different Ubuntu machine, just can't remember the resolution.
– Robby1212
Feb 20 at 20:23













I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
– devius
Feb 21 at 0:11




I briefly see the black background when opening that window, but it then loads the correct web site to login. Do you see a menu with the "Reload" option if you right-click the black part of the window?
– devius
Feb 21 at 0:11












This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
– Amanda
Feb 21 at 0:32




This time around I waited and waited and it eventually loaded. It takes eons -- like 10-15 minutes.
– Amanda
Feb 21 at 0:32















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