USB serial adapter not showing as /dev/ttyUSBn

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I have an old system running 14.04 LTS with a USB/RS232 adapter to connect a modem. It was working well until I had to restore the system disk from a backup - only 4 days old, fortunately :-)



Now I connect the USB cable and it shows up on lsusb but /dev/ttyUSB0 is not being created.



lsusb output:



Bus 005 Device 005: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC


syslog when connecting:



Apr 19 17:39:18 tomahawk kernel: [189143.332695] usb 5-1.4: new full-speed USB device number 5 using xhci_hcd
Apr 19 17:39:18 tomahawk kernel: [189143.432551] usb 5-1.4: New USB device found, idVendor=0403, idProduct=6001
Apr 19 17:39:18 tomahawk kernel: [189143.432553] usb 5-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 19 17:39:18 tomahawk kernel: [189143.432554] usb 5-1.4: Product: USB FAST SERIAL ADAPTER
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: Manufacturer: FTDI
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: SerialNumber: FTB9JFF6
Apr 19 17:39:18 tomahawk mtp-probe: checking bus 5, device 5: "/sys/devices/pci0000:00/0000:00:1c.5/0000:03:00.0/usb5/5-1/5-1.4"
Apr 19 17:39:18 tomahawk mtp-probe: bus: 5, device: 5 was not an MTP device


Any ideas on what might be missing?



TIA



Fernando







share|improve this question




















  • You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
    – heynnema
    Apr 19 at 18:42











  • "dkms status" comes up empty... :-/
    – ferdez
    Apr 20 at 7:48










  • I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
    – ferdez
    Apr 20 at 8:11















up vote
0
down vote

favorite












I have an old system running 14.04 LTS with a USB/RS232 adapter to connect a modem. It was working well until I had to restore the system disk from a backup - only 4 days old, fortunately :-)



Now I connect the USB cable and it shows up on lsusb but /dev/ttyUSB0 is not being created.



lsusb output:



Bus 005 Device 005: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC


syslog when connecting:



Apr 19 17:39:18 tomahawk kernel: [189143.332695] usb 5-1.4: new full-speed USB device number 5 using xhci_hcd
Apr 19 17:39:18 tomahawk kernel: [189143.432551] usb 5-1.4: New USB device found, idVendor=0403, idProduct=6001
Apr 19 17:39:18 tomahawk kernel: [189143.432553] usb 5-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 19 17:39:18 tomahawk kernel: [189143.432554] usb 5-1.4: Product: USB FAST SERIAL ADAPTER
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: Manufacturer: FTDI
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: SerialNumber: FTB9JFF6
Apr 19 17:39:18 tomahawk mtp-probe: checking bus 5, device 5: "/sys/devices/pci0000:00/0000:00:1c.5/0000:03:00.0/usb5/5-1/5-1.4"
Apr 19 17:39:18 tomahawk mtp-probe: bus: 5, device: 5 was not an MTP device


Any ideas on what might be missing?



TIA



Fernando







share|improve this question




















  • You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
    – heynnema
    Apr 19 at 18:42











  • "dkms status" comes up empty... :-/
    – ferdez
    Apr 20 at 7:48










  • I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
    – ferdez
    Apr 20 at 8:11













up vote
0
down vote

favorite









up vote
0
down vote

favorite











I have an old system running 14.04 LTS with a USB/RS232 adapter to connect a modem. It was working well until I had to restore the system disk from a backup - only 4 days old, fortunately :-)



Now I connect the USB cable and it shows up on lsusb but /dev/ttyUSB0 is not being created.



lsusb output:



Bus 005 Device 005: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC


syslog when connecting:



Apr 19 17:39:18 tomahawk kernel: [189143.332695] usb 5-1.4: new full-speed USB device number 5 using xhci_hcd
Apr 19 17:39:18 tomahawk kernel: [189143.432551] usb 5-1.4: New USB device found, idVendor=0403, idProduct=6001
Apr 19 17:39:18 tomahawk kernel: [189143.432553] usb 5-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 19 17:39:18 tomahawk kernel: [189143.432554] usb 5-1.4: Product: USB FAST SERIAL ADAPTER
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: Manufacturer: FTDI
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: SerialNumber: FTB9JFF6
Apr 19 17:39:18 tomahawk mtp-probe: checking bus 5, device 5: "/sys/devices/pci0000:00/0000:00:1c.5/0000:03:00.0/usb5/5-1/5-1.4"
Apr 19 17:39:18 tomahawk mtp-probe: bus: 5, device: 5 was not an MTP device


Any ideas on what might be missing?



TIA



Fernando







share|improve this question












I have an old system running 14.04 LTS with a USB/RS232 adapter to connect a modem. It was working well until I had to restore the system disk from a backup - only 4 days old, fortunately :-)



Now I connect the USB cable and it shows up on lsusb but /dev/ttyUSB0 is not being created.



lsusb output:



Bus 005 Device 005: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC


syslog when connecting:



Apr 19 17:39:18 tomahawk kernel: [189143.332695] usb 5-1.4: new full-speed USB device number 5 using xhci_hcd
Apr 19 17:39:18 tomahawk kernel: [189143.432551] usb 5-1.4: New USB device found, idVendor=0403, idProduct=6001
Apr 19 17:39:18 tomahawk kernel: [189143.432553] usb 5-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 19 17:39:18 tomahawk kernel: [189143.432554] usb 5-1.4: Product: USB FAST SERIAL ADAPTER
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: Manufacturer: FTDI
Apr 19 17:39:18 tomahawk kernel: [189143.432555] usb 5-1.4: SerialNumber: FTB9JFF6
Apr 19 17:39:18 tomahawk mtp-probe: checking bus 5, device 5: "/sys/devices/pci0000:00/0000:00:1c.5/0000:03:00.0/usb5/5-1/5-1.4"
Apr 19 17:39:18 tomahawk mtp-probe: bus: 5, device: 5 was not an MTP device


Any ideas on what might be missing?



TIA



Fernando









share|improve this question











share|improve this question




share|improve this question










asked Apr 19 at 17:33









ferdez

104




104











  • You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
    – heynnema
    Apr 19 at 18:42











  • "dkms status" comes up empty... :-/
    – ferdez
    Apr 20 at 7:48










  • I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
    – ferdez
    Apr 20 at 8:11

















  • You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
    – heynnema
    Apr 19 at 18:42











  • "dkms status" comes up empty... :-/
    – ferdez
    Apr 20 at 7:48










  • I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
    – ferdez
    Apr 20 at 8:11
















You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
– heynnema
Apr 19 at 18:42





You probably need to reinstall the FTDI driver for it. In terminal type dkms status and lets see what we get.
– heynnema
Apr 19 at 18:42













"dkms status" comes up empty... :-/
– ferdez
Apr 20 at 7:48




"dkms status" comes up empty... :-/
– ferdez
Apr 20 at 7:48












I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
– ferdez
Apr 20 at 8:11





I've come to realize that I probably did a mistake in reinstalling the desktop image instead of the server image. My lsmod output is very small: Module Size Used by hid_generic 16384 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid psmouse 122880 0 ahci 36864 3 r8169 81920 0 libahci 32768 1 ahci mii 16384 1 r8169 fjes 28672 0
– ferdez
Apr 20 at 8:11











1 Answer
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up vote
0
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Found it.



The process I used to restore the system was:



  1. install a fresh 14.04 on a new boot disk

  2. restore everything from backup except /boot

Since I had the system up-to-date, I hoped there would be no problems with this. Almost...



Strangely, the fresh install left me with a 4.40 linux kernel, which is not part of the distribution. So, when I restored /lib, the 4.40 kernel modules where replaced by the 3.13 ones. This meant that the FTDI module was not being loaded anymore.



The solution was to force the reinstall of the 3.13 kernel and manually remove the 4.40 kernel files from /boot. After running update-grub, everything was back to normal.



Thanks for the pointing the right direction @heynnema






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    1 Answer
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    up vote
    0
    down vote













    Found it.



    The process I used to restore the system was:



    1. install a fresh 14.04 on a new boot disk

    2. restore everything from backup except /boot

    Since I had the system up-to-date, I hoped there would be no problems with this. Almost...



    Strangely, the fresh install left me with a 4.40 linux kernel, which is not part of the distribution. So, when I restored /lib, the 4.40 kernel modules where replaced by the 3.13 ones. This meant that the FTDI module was not being loaded anymore.



    The solution was to force the reinstall of the 3.13 kernel and manually remove the 4.40 kernel files from /boot. After running update-grub, everything was back to normal.



    Thanks for the pointing the right direction @heynnema






    share|improve this answer


























      up vote
      0
      down vote













      Found it.



      The process I used to restore the system was:



      1. install a fresh 14.04 on a new boot disk

      2. restore everything from backup except /boot

      Since I had the system up-to-date, I hoped there would be no problems with this. Almost...



      Strangely, the fresh install left me with a 4.40 linux kernel, which is not part of the distribution. So, when I restored /lib, the 4.40 kernel modules where replaced by the 3.13 ones. This meant that the FTDI module was not being loaded anymore.



      The solution was to force the reinstall of the 3.13 kernel and manually remove the 4.40 kernel files from /boot. After running update-grub, everything was back to normal.



      Thanks for the pointing the right direction @heynnema






      share|improve this answer
























        up vote
        0
        down vote










        up vote
        0
        down vote









        Found it.



        The process I used to restore the system was:



        1. install a fresh 14.04 on a new boot disk

        2. restore everything from backup except /boot

        Since I had the system up-to-date, I hoped there would be no problems with this. Almost...



        Strangely, the fresh install left me with a 4.40 linux kernel, which is not part of the distribution. So, when I restored /lib, the 4.40 kernel modules where replaced by the 3.13 ones. This meant that the FTDI module was not being loaded anymore.



        The solution was to force the reinstall of the 3.13 kernel and manually remove the 4.40 kernel files from /boot. After running update-grub, everything was back to normal.



        Thanks for the pointing the right direction @heynnema






        share|improve this answer














        Found it.



        The process I used to restore the system was:



        1. install a fresh 14.04 on a new boot disk

        2. restore everything from backup except /boot

        Since I had the system up-to-date, I hoped there would be no problems with this. Almost...



        Strangely, the fresh install left me with a 4.40 linux kernel, which is not part of the distribution. So, when I restored /lib, the 4.40 kernel modules where replaced by the 3.13 ones. This meant that the FTDI module was not being loaded anymore.



        The solution was to force the reinstall of the 3.13 kernel and manually remove the 4.40 kernel files from /boot. After running update-grub, everything was back to normal.



        Thanks for the pointing the right direction @heynnema







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited May 24 at 1:53









        Jason Aller

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        44358










        answered Apr 20 at 10:17









        ferdez

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