Problems playing videos
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When I open video files (mp4, mkv, avi) in default Ubuntu 17.10 app ("Videos") I get messy picture with little color squares and after few seconds it totally freezes my screen, so I must restart computer. Probably some codecs missing...
How to check what's wrong and fix it? Thank you.
Graphic card: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
ubuntu-restricted-extras installed
system updated and upgraded
codecs video-player
asked Apr 18 at 18:11
Mersault
90313
add a comment |Â
up vote
1
down vote
favorite
When I open video files (mp4, mkv, avi) in default Ubuntu 17.10 app ("Videos") I get messy picture with little color squares and after few seconds it totally freezes my screen, so I must restart computer. Probably some codecs missing...
How to check what's wrong and fix it? Thank you.
Graphic card: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
ubuntu-restricted-extras installed
system updated and upgraded
codecs video-player
asked Apr 18 at 18:11
Mersault
90313
Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the packageubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?
– sudodus
Apr 18 at 18:18
1
If thegstreamer1.0-vaapipackage is installed try removing it, i.esudo apt purge gstreamer1.0-vaapithen log out/in or reboot
– doug
Apr 18 at 18:23
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47
add a comment |Â
up vote
1
down vote
favorite
up vote
1
down vote
favorite
When I open video files (mp4, mkv, avi) in default Ubuntu 17.10 app ("Videos") I get messy picture with little color squares and after few seconds it totally freezes my screen, so I must restart computer. Probably some codecs missing...
How to check what's wrong and fix it? Thank you.
Graphic card: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
ubuntu-restricted-extras installed
system updated and upgraded
codecs video-player
asked Apr 18 at 18:11
Mersault
90313
When I open video files (mp4, mkv, avi) in default Ubuntu 17.10 app ("Videos") I get messy picture with little color squares and after few seconds it totally freezes my screen, so I must restart computer. Probably some codecs missing...
How to check what's wrong and fix it? Thank you.
Graphic card: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
ubuntu-restricted-extras installed
system updated and upgraded
codecs video-player
codecs video-player
asked Apr 18 at 18:11
Mersault
90313
asked Apr 18 at 18:11
Mersault
90313
edited Apr 18 at 19:07
asked Apr 18 at 18:11
Mersault
90313
asked Apr 18 at 18:11
Mersault
90313
asked Apr 18 at 18:11
Mersault
90313
90313
Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the packageubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?
– sudodus
Apr 18 at 18:18
1
If thegstreamer1.0-vaapipackage is installed try removing it, i.esudo apt purge gstreamer1.0-vaapithen log out/in or reboot
– doug
Apr 18 at 18:23
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47
add a comment |Â
Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the packageubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?
– sudodus
Apr 18 at 18:18
1
If thegstreamer1.0-vaapipackage is installed try removing it, i.esudo apt purge gstreamer1.0-vaapithen log out/in or reboot
– doug
Apr 18 at 18:23
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47
Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the package
ubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?– sudodus
Apr 18 at 18:18
Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the package
ubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?– sudodus
Apr 18 at 18:18
1
1
If the
gstreamer1.0-vaapi package is installed try removing it, i.e sudo apt purge gstreamer1.0-vaapi then log out/in or reboot– doug
Apr 18 at 18:23
If the
gstreamer1.0-vaapi package is installed try removing it, i.e sudo apt purge gstreamer1.0-vaapi then log out/in or reboot– doug
Apr 18 at 18:23
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47
add a comment |Â
1 Answer
1
active
oldest
votes
up vote
1
down vote
accepted
If seeing these symptoms with Totem the 1st. thing to check is whether gstreamer1.0-vaapi package is installed. If so removing it can take care of the problem.
This command will suffice to check & if installed remove.
sudo apt-get purge gstreamer1.0-vaapi
There have been continuing issues regarding that plugin since 14.04, for the most part they've been resolved in 18.04 though some hardware could still experience the video degradation.
answered Apr 19 at 20:36
doug
13.6k13451
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
accepted
If seeing these symptoms with Totem the 1st. thing to check is whether gstreamer1.0-vaapi package is installed. If so removing it can take care of the problem.
This command will suffice to check & if installed remove.
sudo apt-get purge gstreamer1.0-vaapi
There have been continuing issues regarding that plugin since 14.04, for the most part they've been resolved in 18.04 though some hardware could still experience the video degradation.
answered Apr 19 at 20:36
doug
13.6k13451
add a comment |Â
up vote
1
down vote
accepted
If seeing these symptoms with Totem the 1st. thing to check is whether gstreamer1.0-vaapi package is installed. If so removing it can take care of the problem.
This command will suffice to check & if installed remove.
sudo apt-get purge gstreamer1.0-vaapi
There have been continuing issues regarding that plugin since 14.04, for the most part they've been resolved in 18.04 though some hardware could still experience the video degradation.
answered Apr 19 at 20:36
doug
13.6k13451
add a comment |Â
up vote
1
down vote
accepted
up vote
1
down vote
accepted
If seeing these symptoms with Totem the 1st. thing to check is whether gstreamer1.0-vaapi package is installed. If so removing it can take care of the problem.
This command will suffice to check & if installed remove.
sudo apt-get purge gstreamer1.0-vaapi
There have been continuing issues regarding that plugin since 14.04, for the most part they've been resolved in 18.04 though some hardware could still experience the video degradation.
answered Apr 19 at 20:36
doug
13.6k13451
If seeing these symptoms with Totem the 1st. thing to check is whether gstreamer1.0-vaapi package is installed. If so removing it can take care of the problem.
This command will suffice to check & if installed remove.
sudo apt-get purge gstreamer1.0-vaapi
There have been continuing issues regarding that plugin since 14.04, for the most part they've been resolved in 18.04 though some hardware could still experience the video degradation.
answered Apr 19 at 20:36
doug
13.6k13451
answered Apr 19 at 20:36
doug
13.6k13451
answered Apr 19 at 20:36
doug
13.6k13451
answered Apr 19 at 20:36
doug
13.6k13451
13.6k13451
add a comment |Â
add a comment |Â
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Please help us help you: 1. What graphics chip/card is there in the computer? 2. Have you installed the package
ubuntu-restricted-extras? 3. Is your system updated and upgraded (up to date with all program packages?– sudodus
Apr 18 at 18:18
1
If the
gstreamer1.0-vaapipackage is installed try removing it, i.esudo apt purge gstreamer1.0-vaapithen log out/in or reboot– doug
Apr 18 at 18:23
Removing gstreamer did the trick. Thank you!
– Mersault
Apr 18 at 19:43
@doug, Please make an answer from your helpful comment :-)
– sudodus
Apr 18 at 19:47