DSL connection not working Ubuntu 18.04

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Hei,



I'm an absolute beginner with Linux and have installed Ubuntu 18.04 just yesterday.



I have tried to set up the DSL PPPOE connection first of all, in hopes of then setting up the wireless connection as well, but still haven't managed to do it, unfortunately.



For the PPPOE connection I used command sudo pppoeconf and added the provided username and password, which worked for the rest of the evening.



Today, after rebooting, the connection no longer works. I tried pon dsl-provider and then plog which showed the connection as successful, but not actually working. Then I double checked plog and got the following:



remote message: ^M^JAccess denied (external check failed).^J

PAP authentication failed

Connection terminated.

Sent PADT.



Currently the issue persists and I cannot establish the connection. I have double and triple checked the username and password input during the dsl pppoe configuration and there should be no error.



A side note to be added is that I managed to log onto the wireless router and got a similar response, namely that the authentication failed. but I checked with my internet provider and they confirmed that everything is working on their end.



Would anyone be able to suggest a resolution?



Thank you,
Stefan







share|improve this question























    up vote
    1
    down vote

    favorite












    Hei,



    I'm an absolute beginner with Linux and have installed Ubuntu 18.04 just yesterday.



    I have tried to set up the DSL PPPOE connection first of all, in hopes of then setting up the wireless connection as well, but still haven't managed to do it, unfortunately.



    For the PPPOE connection I used command sudo pppoeconf and added the provided username and password, which worked for the rest of the evening.



    Today, after rebooting, the connection no longer works. I tried pon dsl-provider and then plog which showed the connection as successful, but not actually working. Then I double checked plog and got the following:



    remote message: ^M^JAccess denied (external check failed).^J

    PAP authentication failed

    Connection terminated.

    Sent PADT.



    Currently the issue persists and I cannot establish the connection. I have double and triple checked the username and password input during the dsl pppoe configuration and there should be no error.



    A side note to be added is that I managed to log onto the wireless router and got a similar response, namely that the authentication failed. but I checked with my internet provider and they confirmed that everything is working on their end.



    Would anyone be able to suggest a resolution?



    Thank you,
    Stefan







    share|improve this question





















      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      Hei,



      I'm an absolute beginner with Linux and have installed Ubuntu 18.04 just yesterday.



      I have tried to set up the DSL PPPOE connection first of all, in hopes of then setting up the wireless connection as well, but still haven't managed to do it, unfortunately.



      For the PPPOE connection I used command sudo pppoeconf and added the provided username and password, which worked for the rest of the evening.



      Today, after rebooting, the connection no longer works. I tried pon dsl-provider and then plog which showed the connection as successful, but not actually working. Then I double checked plog and got the following:



      remote message: ^M^JAccess denied (external check failed).^J

      PAP authentication failed

      Connection terminated.

      Sent PADT.



      Currently the issue persists and I cannot establish the connection. I have double and triple checked the username and password input during the dsl pppoe configuration and there should be no error.



      A side note to be added is that I managed to log onto the wireless router and got a similar response, namely that the authentication failed. but I checked with my internet provider and they confirmed that everything is working on their end.



      Would anyone be able to suggest a resolution?



      Thank you,
      Stefan







      share|improve this question











      Hei,



      I'm an absolute beginner with Linux and have installed Ubuntu 18.04 just yesterday.



      I have tried to set up the DSL PPPOE connection first of all, in hopes of then setting up the wireless connection as well, but still haven't managed to do it, unfortunately.



      For the PPPOE connection I used command sudo pppoeconf and added the provided username and password, which worked for the rest of the evening.



      Today, after rebooting, the connection no longer works. I tried pon dsl-provider and then plog which showed the connection as successful, but not actually working. Then I double checked plog and got the following:



      remote message: ^M^JAccess denied (external check failed).^J

      PAP authentication failed

      Connection terminated.

      Sent PADT.



      Currently the issue persists and I cannot establish the connection. I have double and triple checked the username and password input during the dsl pppoe configuration and there should be no error.



      A side note to be added is that I managed to log onto the wireless router and got a similar response, namely that the authentication failed. but I checked with my internet provider and they confirmed that everything is working on their end.



      Would anyone be able to suggest a resolution?



      Thank you,
      Stefan









      share|improve this question










      share|improve this question




      share|improve this question









      asked Jun 4 at 19:28









      Vanskelig

      62




      62




















          2 Answers
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          Remove the default wired connection, or at least uncheck "Automatically connect to this network when it is available" for it in the General tab, otherwise you won't automatically connect with the PPPOE. And set the PPPOE to connect automatically, if you didn't already.






          share|improve this answer






























            up vote
            0
            down vote













            After opening Ubuntu 18.04, Open Terminal and execute this command:



            sudo pon dsl-provider


            Then open your web browser and start browsing. Your internet will start working.
            I am also a new user and struggeled to establish DSL connection on new build of Ubuntu 18.04.



            Hope it will help you






            share|improve this answer























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              2 Answers
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              up vote
              0
              down vote













              Remove the default wired connection, or at least uncheck "Automatically connect to this network when it is available" for it in the General tab, otherwise you won't automatically connect with the PPPOE. And set the PPPOE to connect automatically, if you didn't already.






              share|improve this answer



























                up vote
                0
                down vote













                Remove the default wired connection, or at least uncheck "Automatically connect to this network when it is available" for it in the General tab, otherwise you won't automatically connect with the PPPOE. And set the PPPOE to connect automatically, if you didn't already.






                share|improve this answer

























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  Remove the default wired connection, or at least uncheck "Automatically connect to this network when it is available" for it in the General tab, otherwise you won't automatically connect with the PPPOE. And set the PPPOE to connect automatically, if you didn't already.






                  share|improve this answer















                  Remove the default wired connection, or at least uncheck "Automatically connect to this network when it is available" for it in the General tab, otherwise you won't automatically connect with the PPPOE. And set the PPPOE to connect automatically, if you didn't already.







                  share|improve this answer















                  share|improve this answer



                  share|improve this answer








                  edited Jun 13 at 13:51


























                  answered Jun 13 at 13:45









                  cristian mos

                  6115




                  6115






















                      up vote
                      0
                      down vote













                      After opening Ubuntu 18.04, Open Terminal and execute this command:



                      sudo pon dsl-provider


                      Then open your web browser and start browsing. Your internet will start working.
                      I am also a new user and struggeled to establish DSL connection on new build of Ubuntu 18.04.



                      Hope it will help you






                      share|improve this answer



























                        up vote
                        0
                        down vote













                        After opening Ubuntu 18.04, Open Terminal and execute this command:



                        sudo pon dsl-provider


                        Then open your web browser and start browsing. Your internet will start working.
                        I am also a new user and struggeled to establish DSL connection on new build of Ubuntu 18.04.



                        Hope it will help you






                        share|improve this answer

























                          up vote
                          0
                          down vote










                          up vote
                          0
                          down vote









                          After opening Ubuntu 18.04, Open Terminal and execute this command:



                          sudo pon dsl-provider


                          Then open your web browser and start browsing. Your internet will start working.
                          I am also a new user and struggeled to establish DSL connection on new build of Ubuntu 18.04.



                          Hope it will help you






                          share|improve this answer















                          After opening Ubuntu 18.04, Open Terminal and execute this command:



                          sudo pon dsl-provider


                          Then open your web browser and start browsing. Your internet will start working.
                          I am also a new user and struggeled to establish DSL connection on new build of Ubuntu 18.04.



                          Hope it will help you







                          share|improve this answer















                          share|improve this answer



                          share|improve this answer








                          edited Jun 30 at 14:10









                          abu_bua

                          1,871619




                          1,871619











                          answered Jun 30 at 10:30









                          Tawrat Hossain

                          1




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