Unable to install Conexant USB modem type 0572:1340 in Ubuntu 18.04

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1
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I am new to Linux. I 've tried to install drivers for my Conexant FU07 USB modem but neither the Linuxant drivers nor the installer CD ones (dgcmodem_1.13_i386.deb) get properly installed.



The scanModem tool did not find much about the modem.



The lsusb output is:



Bus 002 Device 004: ID 0572:1340 Conexant Systems (Rockwell), Inc. 


The dpkg --list | grep --ignore-case dgc output is:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output is:



[19432.393516] usb 2-1.3: new full-speed USB device number 4 using ehci-pci
[19432.522961] usb 2-1.3: New USB device found, idVendor=0572, idProduct=1340
[19432.522968] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[19432.522972] usb 2-1.3: Product: USB Modem
[19432.522975] usb 2-1.3: Manufacturer: Conexant
[19432.522978] usb 2-1.3: SerialNumber: 12345678
[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


How should I proceed?







share|improve this question





















  • Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
    – Fabby
    Jun 4 at 23:03






  • 1




    It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
    – Pilot6
    Jun 5 at 20:34










  • Minicom states: Port /dev/tty8. What do i do next?
    – A Z
    Jun 5 at 21:03











  • @Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
    – Fabby
    Jun 6 at 7:38










  • @Fabby Answer please.
    – Pilot6
    Jun 6 at 7:41














up vote
1
down vote

favorite












I am new to Linux. I 've tried to install drivers for my Conexant FU07 USB modem but neither the Linuxant drivers nor the installer CD ones (dgcmodem_1.13_i386.deb) get properly installed.



The scanModem tool did not find much about the modem.



The lsusb output is:



Bus 002 Device 004: ID 0572:1340 Conexant Systems (Rockwell), Inc. 


The dpkg --list | grep --ignore-case dgc output is:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output is:



[19432.393516] usb 2-1.3: new full-speed USB device number 4 using ehci-pci
[19432.522961] usb 2-1.3: New USB device found, idVendor=0572, idProduct=1340
[19432.522968] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[19432.522972] usb 2-1.3: Product: USB Modem
[19432.522975] usb 2-1.3: Manufacturer: Conexant
[19432.522978] usb 2-1.3: SerialNumber: 12345678
[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


How should I proceed?







share|improve this question





















  • Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
    – Fabby
    Jun 4 at 23:03






  • 1




    It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
    – Pilot6
    Jun 5 at 20:34










  • Minicom states: Port /dev/tty8. What do i do next?
    – A Z
    Jun 5 at 21:03











  • @Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
    – Fabby
    Jun 6 at 7:38










  • @Fabby Answer please.
    – Pilot6
    Jun 6 at 7:41












up vote
1
down vote

favorite









up vote
1
down vote

favorite











I am new to Linux. I 've tried to install drivers for my Conexant FU07 USB modem but neither the Linuxant drivers nor the installer CD ones (dgcmodem_1.13_i386.deb) get properly installed.



The scanModem tool did not find much about the modem.



The lsusb output is:



Bus 002 Device 004: ID 0572:1340 Conexant Systems (Rockwell), Inc. 


The dpkg --list | grep --ignore-case dgc output is:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output is:



[19432.393516] usb 2-1.3: new full-speed USB device number 4 using ehci-pci
[19432.522961] usb 2-1.3: New USB device found, idVendor=0572, idProduct=1340
[19432.522968] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[19432.522972] usb 2-1.3: Product: USB Modem
[19432.522975] usb 2-1.3: Manufacturer: Conexant
[19432.522978] usb 2-1.3: SerialNumber: 12345678
[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


How should I proceed?







share|improve this question













I am new to Linux. I 've tried to install drivers for my Conexant FU07 USB modem but neither the Linuxant drivers nor the installer CD ones (dgcmodem_1.13_i386.deb) get properly installed.



The scanModem tool did not find much about the modem.



The lsusb output is:



Bus 002 Device 004: ID 0572:1340 Conexant Systems (Rockwell), Inc. 


The dpkg --list | grep --ignore-case dgc output is:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output is:



[19432.393516] usb 2-1.3: new full-speed USB device number 4 using ehci-pci
[19432.522961] usb 2-1.3: New USB device found, idVendor=0572, idProduct=1340
[19432.522968] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[19432.522972] usb 2-1.3: Product: USB Modem
[19432.522975] usb 2-1.3: Manufacturer: Conexant
[19432.522978] usb 2-1.3: SerialNumber: 12345678
[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


How should I proceed?









share|improve this question












share|improve this question




share|improve this question








edited Jun 5 at 20:31
























asked Jun 4 at 21:00









A Z

84




84











  • Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
    – Fabby
    Jun 4 at 23:03






  • 1




    It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
    – Pilot6
    Jun 5 at 20:34










  • Minicom states: Port /dev/tty8. What do i do next?
    – A Z
    Jun 5 at 21:03











  • @Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
    – Fabby
    Jun 6 at 7:38










  • @Fabby Answer please.
    – Pilot6
    Jun 6 at 7:41
















  • Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
    – Fabby
    Jun 4 at 23:03






  • 1




    It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
    – Pilot6
    Jun 5 at 20:34










  • Minicom states: Port /dev/tty8. What do i do next?
    – A Z
    Jun 5 at 21:03











  • @Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
    – Fabby
    Jun 6 at 7:38










  • @Fabby Answer please.
    – Pilot6
    Jun 6 at 7:41















Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
– Fabby
Jun 4 at 23:03




Welcome to Ask Ubuntu! What's the output to dpkg --list | grep --ignore-case dgc? Please edit your question to provide this relevant infor there...
– Fabby
Jun 4 at 23:03




1




1




It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
– Pilot6
Jun 5 at 20:34




It looks like the modem driver is installed correctly. Test it it minicom. The device is /dev/ttyACM0.
– Pilot6
Jun 5 at 20:34












Minicom states: Port /dev/tty8. What do i do next?
– A Z
Jun 5 at 21:03





Minicom states: Port /dev/tty8. What do i do next?
– A Z
Jun 5 at 21:03













@Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
– Fabby
Jun 6 at 7:38




@Pilot6 The modem is installed... OP's Q is answered. Shall you answer or I?
– Fabby
Jun 6 at 7:38












@Fabby Answer please.
– Pilot6
Jun 6 at 7:41




@Fabby Answer please.
– Pilot6
Jun 6 at 7:41










1 Answer
1






active

oldest

votes

















up vote
2
down vote



accepted










Your modem is now installed correctly as per:



dpkg --list | grep --ignore-case dgc output:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output:



[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


Have fun exploring modem and serial commands






share|improve this answer





















  • How can I set it up to send and receive fax using a gui like Efax-gtk?
    – A Z
    Jun 7 at 7:47










  • In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
    – A Z
    Jun 7 at 10:59










  • I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
    – A Z
    Jun 7 at 13:27











  • Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
    – Fabby
    Jun 7 at 13:39











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
2
down vote



accepted










Your modem is now installed correctly as per:



dpkg --list | grep --ignore-case dgc output:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output:



[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


Have fun exploring modem and serial commands






share|improve this answer





















  • How can I set it up to send and receive fax using a gui like Efax-gtk?
    – A Z
    Jun 7 at 7:47










  • In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
    – A Z
    Jun 7 at 10:59










  • I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
    – A Z
    Jun 7 at 13:27











  • Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
    – Fabby
    Jun 7 at 13:39















up vote
2
down vote



accepted










Your modem is now installed correctly as per:



dpkg --list | grep --ignore-case dgc output:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output:



[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


Have fun exploring modem and serial commands






share|improve this answer





















  • How can I set it up to send and receive fax using a gui like Efax-gtk?
    – A Z
    Jun 7 at 7:47










  • In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
    – A Z
    Jun 7 at 10:59










  • I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
    – A Z
    Jun 7 at 13:27











  • Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
    – Fabby
    Jun 7 at 13:39













up vote
2
down vote



accepted







up vote
2
down vote



accepted






Your modem is now installed correctly as per:



dpkg --list | grep --ignore-case dgc output:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output:



[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


Have fun exploring modem and serial commands






share|improve this answer













Your modem is now installed correctly as per:



dpkg --list | grep --ignore-case dgc output:



ii dgcmodem:i386 1.13 i386 Conexant DGC USB modem driver


And relevant part of the dmesg output:



[19432.544244] cdc_acm 2-1.3:1.0: ttyACM0: USB ACM device


Have fun exploring modem and serial commands







share|improve this answer













share|improve this answer



share|improve this answer











answered Jun 6 at 19:58









Fabby

23.7k1351146




23.7k1351146











  • How can I set it up to send and receive fax using a gui like Efax-gtk?
    – A Z
    Jun 7 at 7:47










  • In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
    – A Z
    Jun 7 at 10:59










  • I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
    – A Z
    Jun 7 at 13:27











  • Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
    – Fabby
    Jun 7 at 13:39

















  • How can I set it up to send and receive fax using a gui like Efax-gtk?
    – A Z
    Jun 7 at 7:47










  • In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
    – A Z
    Jun 7 at 10:59










  • I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
    – A Z
    Jun 7 at 13:27











  • Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
    – Fabby
    Jun 7 at 13:39
















How can I set it up to send and receive fax using a gui like Efax-gtk?
– A Z
Jun 7 at 7:47




How can I set it up to send and receive fax using a gui like Efax-gtk?
– A Z
Jun 7 at 7:47












In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
– A Z
Jun 7 at 10:59




In Efax-gtk I get the following error: efax-0.9a: 13:14:16 Error: can't open serial port /dev/ttyACM0: Permission denied. Also in LibreOffice Writer's Print menu I don't get a Fax option. Only "my printer" and the "print to file" options. I appreciate your help and thank you for letting me know that the driver is installed. It seems that I need to do some more setting up. Could you please advise me how to proceed? Thanks
– A Z
Jun 7 at 10:59












I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
– A Z
Jun 7 at 13:27





I 've been doing some reading on modem and serial port commands. Using the ls -l /dev/tty command I found that I don't have permission to that port (8 out of 9 ports are listed under root). Could somebody guide me to change the permission for that port? tty8 (or ttyACM0) is the port i need permission to.
– A Z
Jun 7 at 13:27













Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
– Fabby
Jun 7 at 13:39





Your original question has now been answered. Please don't forget to accept the answer by clicking the grey acceptance button turning it into a beautiful green. :-) Then ask a new question and refer with a link to this question if you would have a different question that relates to this one as this is not a forum but a Q&A site: one question, one answer. ;-)
– Fabby
Jun 7 at 13:39













 

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