Connecting second montor trough USB-C to DVI adapter

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I have a problem in connecting a second monitor.
My laptop has only a HDMI plug and I need to use a DVI cable. To do so I bought a USB-C to DVI/VGA/HDMI/USB3 adapter.



Unfortunately it does not work. If I plug a USB stick to the adapter this is immediately recognized (so I guess that the adapter itself works and my linux system “sees” it) but I tried with HDMI, VGA and DVI and with none of them it works. The laptop do not recognize at all any screen.



I tried the adapter with a windows computer and with a MacBook PRO and works just fine with both of them.



The adapter is this one!



My laptop is a Tuxedo InfinityBook PRO.



Running Ubuntu 16.04 (kernel 4.13.0-43-generic)



Any help is appreciated.



Thanks in advance



EDIT:



This is my system log file after connecting the adapter:



guido@guido:~$ tail -f /var/log/syslog
Jun 6 14:36:04 guido kernel: [ 508.409134] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0
Jun 6 14:36:04 guido kernel: [ 508.409145] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
Jun 6 14:36:04 guido kernel: [ 508.409154] pcieport 0000:00:1c.0: device [8086:9d10] error status/mask=00000001/00002000
Jun 6 14:36:04 guido kernel: [ 508.409160] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
Jun 6 14:36:04 guido kernel: [ 508.482887] pcieport 0000:02:02.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.484264] pcieport 0000:02:00.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.485636] pci_bus 0000:03: busn_res: [bus 03] is released
Jun 6 14:36:04 guido kernel: [ 508.485709] pci_bus 0000:04: busn_res: [bus 04-38] is released
Jun 6 14:36:04 guido kernel: [ 508.485804] pci_bus 0000:39: busn_res: [bus 39] is released
Jun 6 14:36:04 guido kernel: [ 508.485865] pci_bus 0000:02: busn_res: [bus 02-39] is released
Jun 6 14:36:26 guido kernel: [ 530.142588] pci 0000:01:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.142713] pci 0000:01:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.142714] pci 0000:01:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154386] pci 0000:02:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154539] pci 0000:02:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154541] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154660] pci 0000:02:01.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154806] pci 0000:02:01.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154808] pci 0000:02:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154923] pci 0000:02:02.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.155071] pci 0000:02:02.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155073] pci 0000:02:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155218] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.155228] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155235] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155305] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155315] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155377] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.155387] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.155394] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155470] pci 0000:39:00.0: [8086:15db] type 00 class 0x0c0330
Jun 6 14:36:26 guido kernel: [ 530.155509] pci 0000:39:00.0: reg 0x10: [mem 0xd9f00000-0xd9f0ffff]
Jun 6 14:36:26 guido kernel: [ 530.155693] pci 0000:39:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155694] pci 0000:39:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155868] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.155878] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.155910] pci_bus 0000:02: Allocating resources
Jun 6 14:36:26 guido kernel: [ 530.155943] pci 0000:02:01.0: bridge window [io 0x1000-0x0fff] to [bus 04-38] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155954] pci 0000:02:02.0: bridge window [io 0x1000-0x0fff] to [bus 39] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155957] pci 0000:02:02.0: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 39] add_size 200000 add_align 100000
Jun 6 14:36:26 guido kernel: [ 530.155967] pci 0000:01:00.0: bridge window [io 0x1000-0x0fff] to [bus 02-39] add_size 2000
Jun 6 14:36:26 guido kernel: [ 530.155972] pci 0000:01:00.0: BAR 13: assigned [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155978] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155980] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155982] pci 0000:02:01.0: BAR 13: assigned [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.155984] pci 0000:02:02.0: BAR 13: assigned [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155988] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155990] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155992] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155998] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156008] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.156011] pci 0000:02:01.0: bridge window [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.156017] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.156021] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156028] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.156031] pci 0000:02:02.0: bridge window [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156037] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.156046] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.156049] pci 0000:01:00.0: bridge window [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156055] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156059] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156102] pcieport 0000:01:00.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156644] pcieport 0000:02:01.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156883] pcieport 0000:02:02.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.157328] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.157334] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 3
Jun 6 14:36:26 guido kernel: [ 530.158712] xhci_hcd 0000:39:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x00009810
Jun 6 14:36:26 guido kernel: [ 530.158843] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 6 14:36:26 guido kernel: [ 530.158846] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.158848] usb usb3: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.158849] usb usb3: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.158851] usb usb3: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159039] hub 3-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159050] hub 3-0:1.0: 2 ports detected
Jun 6 14:36:26 guido kernel: [ 530.159157] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159162] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 4
Jun 6 14:36:26 guido kernel: [ 530.159165] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Jun 6 14:36:26 guido kernel: [ 530.159202] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 6 14:36:26 guido kernel: [ 530.159204] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.159206] usb usb4: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159207] usb usb4: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.159209] usb usb4: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159371] hub 4-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159381] hub 4-0:1.0: 2 ports detected
Jun 6 14:36:26 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:26 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:26 guido laptop-mode: Laptop mode
Jun 6 14:36:26 guido laptop_mode[5369]: Laptop mode
Jun 6 14:36:26 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:26 guido laptop_mode[5369]: enabled, not active [unchanged]
Jun 6 14:36:35 guido kernel: [ 539.762066] usb 3-1: new high-speed USB device number 2 using xhci_hcd
Jun 6 14:36:36 guido kernel: [ 539.905729] usb 3-1: New USB device found, idVendor=0930, idProduct=6544
Jun 6 14:36:36 guido kernel: [ 539.905734] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 6 14:36:36 guido kernel: [ 539.905737] usb 3-1: Product: DataTraveler 2.0
Jun 6 14:36:36 guido kernel: [ 539.905741] usb 3-1: Manufacturer: Kingston
Jun 6 14:36:36 guido kernel: [ 539.905744] usb 3-1: SerialNumber: 0019B931DF2EC8C135AA01E2
Jun 6 14:36:36 guido kernel: [ 539.906508] usb-storage 3-1:1.0: USB Mass Storage device detected
Jun 6 14:36:36 guido kernel: [ 539.906819] scsi host1: usb-storage 3-1:1.0
Jun 6 14:36:36 guido mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1"
Jun 6 14:36:36 guido mtp-probe: bus: 3, device: 2 was not an MTP device
Jun 6 14:36:36 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:36 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:36 guido laptop-mode: Laptop mode
Jun 6 14:36:36 guido laptop_mode[5442]: Laptop mode
Jun 6 14:36:36 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:36 guido laptop_mode[5442]: enabled, not active [unchanged]
Jun 6 14:36:37 guido kernel: [ 540.930854] scsi 1:0:0:0: Direct-Access Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 2
Jun 6 14:36:37 guido kernel: [ 540.931585] sd 1:0:0:0: Attached scsi generic sg0 type 0
Jun 6 14:36:37 guido kernel: [ 540.931977] sd 1:0:0:0: [sda] 3911616 512-byte logical blocks: (2.00 GB/1.86 GiB)
Jun 6 14:36:37 guido kernel: [ 540.932130] sd 1:0:0:0: [sda] Write Protect is off
Jun 6 14:36:37 guido kernel: [ 540.932133] sd 1:0:0:0: [sda] Mode Sense: 65 44 09 30
Jun 6 14:36:37 guido kernel: [ 540.932278] sd 1:0:0:0: [sda] No Caching mode page found
Jun 6 14:36:37 guido kernel: [ 540.932285] sd 1:0:0:0: [sda] Assuming drive cache: write through
Jun 6 14:36:37 guido kernel: [ 540.933802] sda: sda1 sda2
Jun 6 14:36:37 guido kernel: [ 540.935592] sd 1:0:0:0: [sda] Attached SCSI removable disk
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido kernel: [ 541.303527] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido kernel: [ 541.305902] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido udisksd[3033]: Mounted /dev/sda1 at /media/guido/Ubuntu 16.04.4 LTS amd64 on behalf of uid 1000
Jun 6 14:36:37 guido kernel: [ 541.306971] ISO 9660 Extensions: RRIP_1991A
Jun 6 14:36:37 guido gnome-session[2820]: Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
^C
guido@guido:~$


Output of lsusb



guido@guido:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick (2GB)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
Bus 001 Device 003: ID 064e:3410 Suyin Corp. 
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
guido@guido:~$



multiple-monitors dvi usb-c




share|improve this question

















  • 1




    What Display driver do you use? Does the connection work with another driver?
    – CyrillC
    Jun 5 at 12:32











  • Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
    – N0rbert
    Jun 5 at 18:45










  • @CyrillC , I don't know how to check it and how to change it.
    – Guido Vallerotto
    Jun 6 at 12:38











  • @N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
    – Guido Vallerotto
    Jun 6 at 12:40






  • 1




    @GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
    – damadam
    Jun 14 at 8:32














up vote
1
down vote

favorite












I have a problem in connecting a second monitor.
My laptop has only a HDMI plug and I need to use a DVI cable. To do so I bought a USB-C to DVI/VGA/HDMI/USB3 adapter.



Unfortunately it does not work. If I plug a USB stick to the adapter this is immediately recognized (so I guess that the adapter itself works and my linux system “sees” it) but I tried with HDMI, VGA and DVI and with none of them it works. The laptop do not recognize at all any screen.



I tried the adapter with a windows computer and with a MacBook PRO and works just fine with both of them.



The adapter is this one!



My laptop is a Tuxedo InfinityBook PRO.



Running Ubuntu 16.04 (kernel 4.13.0-43-generic)



Any help is appreciated.



Thanks in advance



EDIT:



This is my system log file after connecting the adapter:



guido@guido:~$ tail -f /var/log/syslog
Jun 6 14:36:04 guido kernel: [ 508.409134] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0
Jun 6 14:36:04 guido kernel: [ 508.409145] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
Jun 6 14:36:04 guido kernel: [ 508.409154] pcieport 0000:00:1c.0: device [8086:9d10] error status/mask=00000001/00002000
Jun 6 14:36:04 guido kernel: [ 508.409160] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
Jun 6 14:36:04 guido kernel: [ 508.482887] pcieport 0000:02:02.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.484264] pcieport 0000:02:00.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.485636] pci_bus 0000:03: busn_res: [bus 03] is released
Jun 6 14:36:04 guido kernel: [ 508.485709] pci_bus 0000:04: busn_res: [bus 04-38] is released
Jun 6 14:36:04 guido kernel: [ 508.485804] pci_bus 0000:39: busn_res: [bus 39] is released
Jun 6 14:36:04 guido kernel: [ 508.485865] pci_bus 0000:02: busn_res: [bus 02-39] is released
Jun 6 14:36:26 guido kernel: [ 530.142588] pci 0000:01:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.142713] pci 0000:01:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.142714] pci 0000:01:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154386] pci 0000:02:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154539] pci 0000:02:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154541] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154660] pci 0000:02:01.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154806] pci 0000:02:01.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154808] pci 0000:02:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154923] pci 0000:02:02.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.155071] pci 0000:02:02.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155073] pci 0000:02:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155218] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.155228] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155235] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155305] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155315] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155377] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.155387] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.155394] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155470] pci 0000:39:00.0: [8086:15db] type 00 class 0x0c0330
Jun 6 14:36:26 guido kernel: [ 530.155509] pci 0000:39:00.0: reg 0x10: [mem 0xd9f00000-0xd9f0ffff]
Jun 6 14:36:26 guido kernel: [ 530.155693] pci 0000:39:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155694] pci 0000:39:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155868] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.155878] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.155910] pci_bus 0000:02: Allocating resources
Jun 6 14:36:26 guido kernel: [ 530.155943] pci 0000:02:01.0: bridge window [io 0x1000-0x0fff] to [bus 04-38] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155954] pci 0000:02:02.0: bridge window [io 0x1000-0x0fff] to [bus 39] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155957] pci 0000:02:02.0: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 39] add_size 200000 add_align 100000
Jun 6 14:36:26 guido kernel: [ 530.155967] pci 0000:01:00.0: bridge window [io 0x1000-0x0fff] to [bus 02-39] add_size 2000
Jun 6 14:36:26 guido kernel: [ 530.155972] pci 0000:01:00.0: BAR 13: assigned [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155978] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155980] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155982] pci 0000:02:01.0: BAR 13: assigned [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.155984] pci 0000:02:02.0: BAR 13: assigned [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155988] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155990] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155992] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155998] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156008] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.156011] pci 0000:02:01.0: bridge window [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.156017] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.156021] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156028] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.156031] pci 0000:02:02.0: bridge window [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156037] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.156046] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.156049] pci 0000:01:00.0: bridge window [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156055] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156059] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156102] pcieport 0000:01:00.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156644] pcieport 0000:02:01.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156883] pcieport 0000:02:02.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.157328] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.157334] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 3
Jun 6 14:36:26 guido kernel: [ 530.158712] xhci_hcd 0000:39:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x00009810
Jun 6 14:36:26 guido kernel: [ 530.158843] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 6 14:36:26 guido kernel: [ 530.158846] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.158848] usb usb3: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.158849] usb usb3: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.158851] usb usb3: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159039] hub 3-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159050] hub 3-0:1.0: 2 ports detected
Jun 6 14:36:26 guido kernel: [ 530.159157] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159162] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 4
Jun 6 14:36:26 guido kernel: [ 530.159165] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Jun 6 14:36:26 guido kernel: [ 530.159202] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 6 14:36:26 guido kernel: [ 530.159204] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.159206] usb usb4: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159207] usb usb4: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.159209] usb usb4: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159371] hub 4-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159381] hub 4-0:1.0: 2 ports detected
Jun 6 14:36:26 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:26 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:26 guido laptop-mode: Laptop mode
Jun 6 14:36:26 guido laptop_mode[5369]: Laptop mode
Jun 6 14:36:26 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:26 guido laptop_mode[5369]: enabled, not active [unchanged]
Jun 6 14:36:35 guido kernel: [ 539.762066] usb 3-1: new high-speed USB device number 2 using xhci_hcd
Jun 6 14:36:36 guido kernel: [ 539.905729] usb 3-1: New USB device found, idVendor=0930, idProduct=6544
Jun 6 14:36:36 guido kernel: [ 539.905734] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 6 14:36:36 guido kernel: [ 539.905737] usb 3-1: Product: DataTraveler 2.0
Jun 6 14:36:36 guido kernel: [ 539.905741] usb 3-1: Manufacturer: Kingston
Jun 6 14:36:36 guido kernel: [ 539.905744] usb 3-1: SerialNumber: 0019B931DF2EC8C135AA01E2
Jun 6 14:36:36 guido kernel: [ 539.906508] usb-storage 3-1:1.0: USB Mass Storage device detected
Jun 6 14:36:36 guido kernel: [ 539.906819] scsi host1: usb-storage 3-1:1.0
Jun 6 14:36:36 guido mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1"
Jun 6 14:36:36 guido mtp-probe: bus: 3, device: 2 was not an MTP device
Jun 6 14:36:36 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:36 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:36 guido laptop-mode: Laptop mode
Jun 6 14:36:36 guido laptop_mode[5442]: Laptop mode
Jun 6 14:36:36 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:36 guido laptop_mode[5442]: enabled, not active [unchanged]
Jun 6 14:36:37 guido kernel: [ 540.930854] scsi 1:0:0:0: Direct-Access Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 2
Jun 6 14:36:37 guido kernel: [ 540.931585] sd 1:0:0:0: Attached scsi generic sg0 type 0
Jun 6 14:36:37 guido kernel: [ 540.931977] sd 1:0:0:0: [sda] 3911616 512-byte logical blocks: (2.00 GB/1.86 GiB)
Jun 6 14:36:37 guido kernel: [ 540.932130] sd 1:0:0:0: [sda] Write Protect is off
Jun 6 14:36:37 guido kernel: [ 540.932133] sd 1:0:0:0: [sda] Mode Sense: 65 44 09 30
Jun 6 14:36:37 guido kernel: [ 540.932278] sd 1:0:0:0: [sda] No Caching mode page found
Jun 6 14:36:37 guido kernel: [ 540.932285] sd 1:0:0:0: [sda] Assuming drive cache: write through
Jun 6 14:36:37 guido kernel: [ 540.933802] sda: sda1 sda2
Jun 6 14:36:37 guido kernel: [ 540.935592] sd 1:0:0:0: [sda] Attached SCSI removable disk
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido kernel: [ 541.303527] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido kernel: [ 541.305902] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido udisksd[3033]: Mounted /dev/sda1 at /media/guido/Ubuntu 16.04.4 LTS amd64 on behalf of uid 1000
Jun 6 14:36:37 guido kernel: [ 541.306971] ISO 9660 Extensions: RRIP_1991A
Jun 6 14:36:37 guido gnome-session[2820]: Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
^C
guido@guido:~$


Output of lsusb



guido@guido:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick (2GB)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
Bus 001 Device 003: ID 064e:3410 Suyin Corp. 
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
guido@guido:~$



multiple-monitors dvi usb-c




share|improve this question

















  • 1




    What Display driver do you use? Does the connection work with another driver?
    – CyrillC
    Jun 5 at 12:32











  • Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
    – N0rbert
    Jun 5 at 18:45










  • @CyrillC , I don't know how to check it and how to change it.
    – Guido Vallerotto
    Jun 6 at 12:38











  • @N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
    – Guido Vallerotto
    Jun 6 at 12:40






  • 1




    @GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
    – damadam
    Jun 14 at 8:32












up vote
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I have a problem in connecting a second monitor.
My laptop has only a HDMI plug and I need to use a DVI cable. To do so I bought a USB-C to DVI/VGA/HDMI/USB3 adapter.



Unfortunately it does not work. If I plug a USB stick to the adapter this is immediately recognized (so I guess that the adapter itself works and my linux system “sees” it) but I tried with HDMI, VGA and DVI and with none of them it works. The laptop do not recognize at all any screen.



I tried the adapter with a windows computer and with a MacBook PRO and works just fine with both of them.



The adapter is this one!



My laptop is a Tuxedo InfinityBook PRO.



Running Ubuntu 16.04 (kernel 4.13.0-43-generic)



Any help is appreciated.



Thanks in advance



EDIT:



This is my system log file after connecting the adapter:



guido@guido:~$ tail -f /var/log/syslog
Jun 6 14:36:04 guido kernel: [ 508.409134] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0
Jun 6 14:36:04 guido kernel: [ 508.409145] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
Jun 6 14:36:04 guido kernel: [ 508.409154] pcieport 0000:00:1c.0: device [8086:9d10] error status/mask=00000001/00002000
Jun 6 14:36:04 guido kernel: [ 508.409160] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
Jun 6 14:36:04 guido kernel: [ 508.482887] pcieport 0000:02:02.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.484264] pcieport 0000:02:00.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.485636] pci_bus 0000:03: busn_res: [bus 03] is released
Jun 6 14:36:04 guido kernel: [ 508.485709] pci_bus 0000:04: busn_res: [bus 04-38] is released
Jun 6 14:36:04 guido kernel: [ 508.485804] pci_bus 0000:39: busn_res: [bus 39] is released
Jun 6 14:36:04 guido kernel: [ 508.485865] pci_bus 0000:02: busn_res: [bus 02-39] is released
Jun 6 14:36:26 guido kernel: [ 530.142588] pci 0000:01:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.142713] pci 0000:01:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.142714] pci 0000:01:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154386] pci 0000:02:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154539] pci 0000:02:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154541] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154660] pci 0000:02:01.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154806] pci 0000:02:01.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154808] pci 0000:02:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154923] pci 0000:02:02.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.155071] pci 0000:02:02.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155073] pci 0000:02:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155218] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.155228] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155235] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155305] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155315] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155377] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.155387] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.155394] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155470] pci 0000:39:00.0: [8086:15db] type 00 class 0x0c0330
Jun 6 14:36:26 guido kernel: [ 530.155509] pci 0000:39:00.0: reg 0x10: [mem 0xd9f00000-0xd9f0ffff]
Jun 6 14:36:26 guido kernel: [ 530.155693] pci 0000:39:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155694] pci 0000:39:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155868] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.155878] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.155910] pci_bus 0000:02: Allocating resources
Jun 6 14:36:26 guido kernel: [ 530.155943] pci 0000:02:01.0: bridge window [io 0x1000-0x0fff] to [bus 04-38] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155954] pci 0000:02:02.0: bridge window [io 0x1000-0x0fff] to [bus 39] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155957] pci 0000:02:02.0: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 39] add_size 200000 add_align 100000
Jun 6 14:36:26 guido kernel: [ 530.155967] pci 0000:01:00.0: bridge window [io 0x1000-0x0fff] to [bus 02-39] add_size 2000
Jun 6 14:36:26 guido kernel: [ 530.155972] pci 0000:01:00.0: BAR 13: assigned [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155978] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155980] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155982] pci 0000:02:01.0: BAR 13: assigned [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.155984] pci 0000:02:02.0: BAR 13: assigned [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155988] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155990] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155992] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155998] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156008] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.156011] pci 0000:02:01.0: bridge window [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.156017] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.156021] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156028] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.156031] pci 0000:02:02.0: bridge window [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156037] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.156046] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.156049] pci 0000:01:00.0: bridge window [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156055] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156059] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156102] pcieport 0000:01:00.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156644] pcieport 0000:02:01.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156883] pcieport 0000:02:02.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.157328] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.157334] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 3
Jun 6 14:36:26 guido kernel: [ 530.158712] xhci_hcd 0000:39:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x00009810
Jun 6 14:36:26 guido kernel: [ 530.158843] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 6 14:36:26 guido kernel: [ 530.158846] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.158848] usb usb3: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.158849] usb usb3: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.158851] usb usb3: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159039] hub 3-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159050] hub 3-0:1.0: 2 ports detected
Jun 6 14:36:26 guido kernel: [ 530.159157] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159162] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 4
Jun 6 14:36:26 guido kernel: [ 530.159165] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Jun 6 14:36:26 guido kernel: [ 530.159202] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 6 14:36:26 guido kernel: [ 530.159204] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.159206] usb usb4: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159207] usb usb4: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.159209] usb usb4: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159371] hub 4-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159381] hub 4-0:1.0: 2 ports detected
Jun 6 14:36:26 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:26 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:26 guido laptop-mode: Laptop mode
Jun 6 14:36:26 guido laptop_mode[5369]: Laptop mode
Jun 6 14:36:26 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:26 guido laptop_mode[5369]: enabled, not active [unchanged]
Jun 6 14:36:35 guido kernel: [ 539.762066] usb 3-1: new high-speed USB device number 2 using xhci_hcd
Jun 6 14:36:36 guido kernel: [ 539.905729] usb 3-1: New USB device found, idVendor=0930, idProduct=6544
Jun 6 14:36:36 guido kernel: [ 539.905734] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 6 14:36:36 guido kernel: [ 539.905737] usb 3-1: Product: DataTraveler 2.0
Jun 6 14:36:36 guido kernel: [ 539.905741] usb 3-1: Manufacturer: Kingston
Jun 6 14:36:36 guido kernel: [ 539.905744] usb 3-1: SerialNumber: 0019B931DF2EC8C135AA01E2
Jun 6 14:36:36 guido kernel: [ 539.906508] usb-storage 3-1:1.0: USB Mass Storage device detected
Jun 6 14:36:36 guido kernel: [ 539.906819] scsi host1: usb-storage 3-1:1.0
Jun 6 14:36:36 guido mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1"
Jun 6 14:36:36 guido mtp-probe: bus: 3, device: 2 was not an MTP device
Jun 6 14:36:36 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:36 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:36 guido laptop-mode: Laptop mode
Jun 6 14:36:36 guido laptop_mode[5442]: Laptop mode
Jun 6 14:36:36 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:36 guido laptop_mode[5442]: enabled, not active [unchanged]
Jun 6 14:36:37 guido kernel: [ 540.930854] scsi 1:0:0:0: Direct-Access Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 2
Jun 6 14:36:37 guido kernel: [ 540.931585] sd 1:0:0:0: Attached scsi generic sg0 type 0
Jun 6 14:36:37 guido kernel: [ 540.931977] sd 1:0:0:0: [sda] 3911616 512-byte logical blocks: (2.00 GB/1.86 GiB)
Jun 6 14:36:37 guido kernel: [ 540.932130] sd 1:0:0:0: [sda] Write Protect is off
Jun 6 14:36:37 guido kernel: [ 540.932133] sd 1:0:0:0: [sda] Mode Sense: 65 44 09 30
Jun 6 14:36:37 guido kernel: [ 540.932278] sd 1:0:0:0: [sda] No Caching mode page found
Jun 6 14:36:37 guido kernel: [ 540.932285] sd 1:0:0:0: [sda] Assuming drive cache: write through
Jun 6 14:36:37 guido kernel: [ 540.933802] sda: sda1 sda2
Jun 6 14:36:37 guido kernel: [ 540.935592] sd 1:0:0:0: [sda] Attached SCSI removable disk
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido kernel: [ 541.303527] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido kernel: [ 541.305902] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido udisksd[3033]: Mounted /dev/sda1 at /media/guido/Ubuntu 16.04.4 LTS amd64 on behalf of uid 1000
Jun 6 14:36:37 guido kernel: [ 541.306971] ISO 9660 Extensions: RRIP_1991A
Jun 6 14:36:37 guido gnome-session[2820]: Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
^C
guido@guido:~$


Output of lsusb



guido@guido:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick (2GB)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
Bus 001 Device 003: ID 064e:3410 Suyin Corp. 
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
guido@guido:~$



multiple-monitors dvi usb-c




share|improve this question













I have a problem in connecting a second monitor.
My laptop has only a HDMI plug and I need to use a DVI cable. To do so I bought a USB-C to DVI/VGA/HDMI/USB3 adapter.



Unfortunately it does not work. If I plug a USB stick to the adapter this is immediately recognized (so I guess that the adapter itself works and my linux system “sees” it) but I tried with HDMI, VGA and DVI and with none of them it works. The laptop do not recognize at all any screen.



I tried the adapter with a windows computer and with a MacBook PRO and works just fine with both of them.



The adapter is this one!



My laptop is a Tuxedo InfinityBook PRO.



Running Ubuntu 16.04 (kernel 4.13.0-43-generic)



Any help is appreciated.



Thanks in advance



EDIT:



This is my system log file after connecting the adapter:



guido@guido:~$ tail -f /var/log/syslog
Jun 6 14:36:04 guido kernel: [ 508.409134] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0
Jun 6 14:36:04 guido kernel: [ 508.409145] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
Jun 6 14:36:04 guido kernel: [ 508.409154] pcieport 0000:00:1c.0: device [8086:9d10] error status/mask=00000001/00002000
Jun 6 14:36:04 guido kernel: [ 508.409160] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
Jun 6 14:36:04 guido kernel: [ 508.482887] pcieport 0000:02:02.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.484264] pcieport 0000:02:00.0: Refused to change power state, currently in D3
Jun 6 14:36:04 guido kernel: [ 508.485636] pci_bus 0000:03: busn_res: [bus 03] is released
Jun 6 14:36:04 guido kernel: [ 508.485709] pci_bus 0000:04: busn_res: [bus 04-38] is released
Jun 6 14:36:04 guido kernel: [ 508.485804] pci_bus 0000:39: busn_res: [bus 39] is released
Jun 6 14:36:04 guido kernel: [ 508.485865] pci_bus 0000:02: busn_res: [bus 02-39] is released
Jun 6 14:36:26 guido kernel: [ 530.142588] pci 0000:01:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.142713] pci 0000:01:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.142714] pci 0000:01:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154386] pci 0000:02:00.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154539] pci 0000:02:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154541] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154660] pci 0000:02:01.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.154806] pci 0000:02:01.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.154808] pci 0000:02:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.154923] pci 0000:02:02.0: [8086:15da] type 01 class 0x060400
Jun 6 14:36:26 guido kernel: [ 530.155071] pci 0000:02:02.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155073] pci 0000:02:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155218] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.155228] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155235] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155305] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155315] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.155377] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.155387] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.155394] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155470] pci 0000:39:00.0: [8086:15db] type 00 class 0x0c0330
Jun 6 14:36:26 guido kernel: [ 530.155509] pci 0000:39:00.0: reg 0x10: [mem 0xd9f00000-0xd9f0ffff]
Jun 6 14:36:26 guido kernel: [ 530.155693] pci 0000:39:00.0: supports D1 D2
Jun 6 14:36:26 guido kernel: [ 530.155694] pci 0000:39:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Jun 6 14:36:26 guido kernel: [ 530.155868] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.155878] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.155910] pci_bus 0000:02: Allocating resources
Jun 6 14:36:26 guido kernel: [ 530.155943] pci 0000:02:01.0: bridge window [io 0x1000-0x0fff] to [bus 04-38] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155954] pci 0000:02:02.0: bridge window [io 0x1000-0x0fff] to [bus 39] add_size 1000
Jun 6 14:36:26 guido kernel: [ 530.155957] pci 0000:02:02.0: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 39] add_size 200000 add_align 100000
Jun 6 14:36:26 guido kernel: [ 530.155967] pci 0000:01:00.0: bridge window [io 0x1000-0x0fff] to [bus 02-39] add_size 2000
Jun 6 14:36:26 guido kernel: [ 530.155972] pci 0000:01:00.0: BAR 13: assigned [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155978] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155980] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155982] pci 0000:02:01.0: BAR 13: assigned [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.155984] pci 0000:02:02.0: BAR 13: assigned [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.155988] pci 0000:02:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155990] pci 0000:02:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.155992] pci 0000:02:00.0: PCI bridge to [bus 03]
Jun 6 14:36:26 guido kernel: [ 530.155998] pci 0000:02:00.0: bridge window [mem 0xda000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156008] pci 0000:02:01.0: PCI bridge to [bus 04-38]
Jun 6 14:36:26 guido kernel: [ 530.156011] pci 0000:02:01.0: bridge window [io 0x4000-0x4fff]
Jun 6 14:36:26 guido kernel: [ 530.156017] pci 0000:02:01.0: bridge window [mem 0xc4000000-0xd9efffff]
Jun 6 14:36:26 guido kernel: [ 530.156021] pci 0000:02:01.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156028] pci 0000:02:02.0: PCI bridge to [bus 39]
Jun 6 14:36:26 guido kernel: [ 530.156031] pci 0000:02:02.0: bridge window [io 0x5000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156037] pci 0000:02:02.0: bridge window [mem 0xd9f00000-0xd9ffffff]
Jun 6 14:36:26 guido kernel: [ 530.156046] pci 0000:01:00.0: PCI bridge to [bus 02-39]
Jun 6 14:36:26 guido kernel: [ 530.156049] pci 0000:01:00.0: bridge window [io 0x4000-0x5fff]
Jun 6 14:36:26 guido kernel: [ 530.156055] pci 0000:01:00.0: bridge window [mem 0xc4000000-0xda0fffff]
Jun 6 14:36:26 guido kernel: [ 530.156059] pci 0000:01:00.0: bridge window [mem 0xa0000000-0xc1ffffff 64bit pref]
Jun 6 14:36:26 guido kernel: [ 530.156102] pcieport 0000:01:00.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156644] pcieport 0000:02:01.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.156883] pcieport 0000:02:02.0: enabling device (0006 -> 0007)
Jun 6 14:36:26 guido kernel: [ 530.157328] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.157334] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 3
Jun 6 14:36:26 guido kernel: [ 530.158712] xhci_hcd 0000:39:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x00009810
Jun 6 14:36:26 guido kernel: [ 530.158843] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 6 14:36:26 guido kernel: [ 530.158846] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.158848] usb usb3: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.158849] usb usb3: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.158851] usb usb3: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159039] hub 3-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159050] hub 3-0:1.0: 2 ports detected
Jun 6 14:36:26 guido kernel: [ 530.159157] xhci_hcd 0000:39:00.0: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159162] xhci_hcd 0000:39:00.0: new USB bus registered, assigned bus number 4
Jun 6 14:36:26 guido kernel: [ 530.159165] xhci_hcd 0000:39:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Jun 6 14:36:26 guido kernel: [ 530.159202] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 6 14:36:26 guido kernel: [ 530.159204] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 6 14:36:26 guido kernel: [ 530.159206] usb usb4: Product: xHCI Host Controller
Jun 6 14:36:26 guido kernel: [ 530.159207] usb usb4: Manufacturer: Linux 4.13.0-43-generic xhci-hcd
Jun 6 14:36:26 guido kernel: [ 530.159209] usb usb4: SerialNumber: 0000:39:00.0
Jun 6 14:36:26 guido kernel: [ 530.159371] hub 4-0:1.0: USB hub found
Jun 6 14:36:26 guido kernel: [ 530.159381] hub 4-0:1.0: 2 ports detected
Jun 6 14:36:26 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:26 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:26 guido laptop-mode: Laptop mode
Jun 6 14:36:26 guido laptop_mode[5369]: Laptop mode
Jun 6 14:36:26 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:26 guido laptop_mode[5369]: enabled, not active [unchanged]
Jun 6 14:36:35 guido kernel: [ 539.762066] usb 3-1: new high-speed USB device number 2 using xhci_hcd
Jun 6 14:36:36 guido kernel: [ 539.905729] usb 3-1: New USB device found, idVendor=0930, idProduct=6544
Jun 6 14:36:36 guido kernel: [ 539.905734] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 6 14:36:36 guido kernel: [ 539.905737] usb 3-1: Product: DataTraveler 2.0
Jun 6 14:36:36 guido kernel: [ 539.905741] usb 3-1: Manufacturer: Kingston
Jun 6 14:36:36 guido kernel: [ 539.905744] usb 3-1: SerialNumber: 0019B931DF2EC8C135AA01E2
Jun 6 14:36:36 guido kernel: [ 539.906508] usb-storage 3-1:1.0: USB Mass Storage device detected
Jun 6 14:36:36 guido kernel: [ 539.906819] scsi host1: usb-storage 3-1:1.0
Jun 6 14:36:36 guido mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1"
Jun 6 14:36:36 guido mtp-probe: bus: 3, device: 2 was not an MTP device
Jun 6 14:36:36 guido systemd[1]: Reloading Laptop Mode Tools.
Jun 6 14:36:36 guido systemd[1]: Reloaded Laptop Mode Tools.
Jun 6 14:36:36 guido laptop-mode: Laptop mode
Jun 6 14:36:36 guido laptop_mode[5442]: Laptop mode
Jun 6 14:36:36 guido laptop-mode: enabled, not active [unchanged]
Jun 6 14:36:36 guido laptop_mode[5442]: enabled, not active [unchanged]
Jun 6 14:36:37 guido kernel: [ 540.930854] scsi 1:0:0:0: Direct-Access Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 2
Jun 6 14:36:37 guido kernel: [ 540.931585] sd 1:0:0:0: Attached scsi generic sg0 type 0
Jun 6 14:36:37 guido kernel: [ 540.931977] sd 1:0:0:0: [sda] 3911616 512-byte logical blocks: (2.00 GB/1.86 GiB)
Jun 6 14:36:37 guido kernel: [ 540.932130] sd 1:0:0:0: [sda] Write Protect is off
Jun 6 14:36:37 guido kernel: [ 540.932133] sd 1:0:0:0: [sda] Mode Sense: 65 44 09 30
Jun 6 14:36:37 guido kernel: [ 540.932278] sd 1:0:0:0: [sda] No Caching mode page found
Jun 6 14:36:37 guido kernel: [ 540.932285] sd 1:0:0:0: [sda] Assuming drive cache: write through
Jun 6 14:36:37 guido kernel: [ 540.933802] sda: sda1 sda2
Jun 6 14:36:37 guido kernel: [ 540.935592] sd 1:0:0:0: [sda] Attached SCSI removable disk
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device: Dev dev-disk-byx2dlabel-Ubuntux5cx2016.04.4x5cx20LTSx5cx20amd64.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[1]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido systemd[2579]: dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device: Dev dev-disk-byx2duuid-2018x2d02x2d28x2d19x2d15x2d18x2d00.device appeared twice with different sysfs paths /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda and /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-1/3-1:1.0/host1/target1:0:0/1:0:0:0/block/sda/sda1
Jun 6 14:36:37 guido kernel: [ 541.303527] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido kernel: [ 541.305902] ISO 9660 Extensions: Microsoft Joliet Level 3
Jun 6 14:36:37 guido udisksd[3033]: Mounted /dev/sda1 at /media/guido/Ubuntu 16.04.4 LTS amd64 on behalf of uid 1000
Jun 6 14:36:37 guido kernel: [ 541.306971] ISO 9660 Extensions: RRIP_1991A
Jun 6 14:36:37 guido gnome-session[2820]: Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
^C
guido@guido:~$


Output of lsusb



guido@guido:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick (2GB)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
Bus 001 Device 003: ID 064e:3410 Suyin Corp. 
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
guido@guido:~$




multiple-monitors dvi usb-c





share|improve this question












share|improve this question




share|improve this question








edited Jun 14 at 8:41









Melebius

3,61041636




3,61041636









asked Jun 5 at 9:32









Guido Vallerotto

112




112







  • 1




    What Display driver do you use? Does the connection work with another driver?
    – CyrillC
    Jun 5 at 12:32











  • Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
    – N0rbert
    Jun 5 at 18:45










  • @CyrillC , I don't know how to check it and how to change it.
    – Guido Vallerotto
    Jun 6 at 12:38











  • @N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
    – Guido Vallerotto
    Jun 6 at 12:40






  • 1




    @GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
    – damadam
    Jun 14 at 8:32












  • 1




    What Display driver do you use? Does the connection work with another driver?
    – CyrillC
    Jun 5 at 12:32











  • Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
    – N0rbert
    Jun 5 at 18:45










  • @CyrillC , I don't know how to check it and how to change it.
    – Guido Vallerotto
    Jun 6 at 12:38











  • @N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
    – Guido Vallerotto
    Jun 6 at 12:40






  • 1




    @GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
    – damadam
    Jun 14 at 8:32







1




1




What Display driver do you use? Does the connection work with another driver?
– CyrillC
Jun 5 at 12:32





What Display driver do you use? Does the connection work with another driver?
– CyrillC
Jun 5 at 12:32













Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
– N0rbert
Jun 5 at 18:45




Please disconnect you adapter. Then open terminal and run tail -f /var/log/syslog in it, then connect your adapter to USB port. Wait for its detection and copy all output you get to the question (edit it). Output of lsusb will be useful too.
– N0rbert
Jun 5 at 18:45












@CyrillC , I don't know how to check it and how to change it.
– Guido Vallerotto
Jun 6 at 12:38





@CyrillC , I don't know how to check it and how to change it.
– Guido Vallerotto
Jun 6 at 12:38













@N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
– Guido Vallerotto
Jun 6 at 12:40




@N0rbert , I don't k now why I have not been notified of your comment, I have just done it.
– Guido Vallerotto
Jun 6 at 12:40




1




1




@GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
– damadam
Jun 14 at 8:32




@GuidoVallerotto if you re problem is solved, don't put the [solved] in title, just make an answer and mark it as solved later (it can help other people later if someone else will have the same issue)
– damadam
Jun 14 at 8:32










1 Answer
1






active

oldest

votes

















up vote
1
down vote













Problem solved by @GuidoVallerotto.




I solved the problem: in order to make the adapter work, I had to go in the bios in Advanced Chipset Control and change the Display Digital Interface (DDI) control from DDI to mDP (mini Display Port) to DDI to TBT (Thunderbolt).



Now, of course, if I would use the mDP I should switch back to DDI to mDP.







share|improve this answer























  • @Melebius, thanks for editing the answer
    – Guido Vallerotto
    Jun 14 at 12:11










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1 Answer
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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote













Problem solved by @GuidoVallerotto.




I solved the problem: in order to make the adapter work, I had to go in the bios in Advanced Chipset Control and change the Display Digital Interface (DDI) control from DDI to mDP (mini Display Port) to DDI to TBT (Thunderbolt).



Now, of course, if I would use the mDP I should switch back to DDI to mDP.







share|improve this answer























  • @Melebius, thanks for editing the answer
    – Guido Vallerotto
    Jun 14 at 12:11














up vote
1
down vote













Problem solved by @GuidoVallerotto.




I solved the problem: in order to make the adapter work, I had to go in the bios in Advanced Chipset Control and change the Display Digital Interface (DDI) control from DDI to mDP (mini Display Port) to DDI to TBT (Thunderbolt).



Now, of course, if I would use the mDP I should switch back to DDI to mDP.







share|improve this answer























  • @Melebius, thanks for editing the answer
    – Guido Vallerotto
    Jun 14 at 12:11












up vote
1
down vote










up vote
1
down vote









Problem solved by @GuidoVallerotto.




I solved the problem: in order to make the adapter work, I had to go in the bios in Advanced Chipset Control and change the Display Digital Interface (DDI) control from DDI to mDP (mini Display Port) to DDI to TBT (Thunderbolt).



Now, of course, if I would use the mDP I should switch back to DDI to mDP.







share|improve this answer















Problem solved by @GuidoVallerotto.




I solved the problem: in order to make the adapter work, I had to go in the bios in Advanced Chipset Control and change the Display Digital Interface (DDI) control from DDI to mDP (mini Display Port) to DDI to TBT (Thunderbolt).



Now, of course, if I would use the mDP I should switch back to DDI to mDP.








share|improve this answer















share|improve this answer



share|improve this answer








edited Jun 14 at 8:43









Melebius

3,61041636




3,61041636











answered Jun 14 at 8:36









damadam

763216




763216











  • @Melebius, thanks for editing the answer
    – Guido Vallerotto
    Jun 14 at 12:11
















  • @Melebius, thanks for editing the answer
    – Guido Vallerotto
    Jun 14 at 12:11















@Melebius, thanks for editing the answer
– Guido Vallerotto
Jun 14 at 12:11




@Melebius, thanks for editing the answer
– Guido Vallerotto
Jun 14 at 12:11












 

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