the installation screen freezes when i try to install ubuntu 16.04.3 LTS
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I am new to any OS apart from windows.
i tried to install ubuntu the option for what to do appears: try ubuntu, install ubuntu, etc.
when i try to install it the loading screen for ubuntu appears but after 15~ secs., the screen freezes and nothing happen, i have left my laptop for about 30 min and nothing happen.
i force shutdown and when i try to use the "try ubuntu" option the same happens...
i have a DELL Inspiron 15 7559;
i have tried with and without SECURE BOOT.
can anyone help me?
14.04 system-installation usb-installation
asked Feb 6 at 4:30
francisco5em
11
add a comment |Â
up vote
0
down vote
favorite
I am new to any OS apart from windows.
i tried to install ubuntu the option for what to do appears: try ubuntu, install ubuntu, etc.
when i try to install it the loading screen for ubuntu appears but after 15~ secs., the screen freezes and nothing happen, i have left my laptop for about 30 min and nothing happen.
i force shutdown and when i try to use the "try ubuntu" option the same happens...
i have a DELL Inspiron 15 7559;
i have tried with and without SECURE BOOT.
can anyone help me?
14.04 system-installation usb-installation
asked Feb 6 at 4:30
francisco5em
11
add a comment |Â
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I am new to any OS apart from windows.
i tried to install ubuntu the option for what to do appears: try ubuntu, install ubuntu, etc.
when i try to install it the loading screen for ubuntu appears but after 15~ secs., the screen freezes and nothing happen, i have left my laptop for about 30 min and nothing happen.
i force shutdown and when i try to use the "try ubuntu" option the same happens...
i have a DELL Inspiron 15 7559;
i have tried with and without SECURE BOOT.
can anyone help me?
14.04 system-installation usb-installation
asked Feb 6 at 4:30
francisco5em
11
I am new to any OS apart from windows.
i tried to install ubuntu the option for what to do appears: try ubuntu, install ubuntu, etc.
when i try to install it the loading screen for ubuntu appears but after 15~ secs., the screen freezes and nothing happen, i have left my laptop for about 30 min and nothing happen.
i force shutdown and when i try to use the "try ubuntu" option the same happens...
i have a DELL Inspiron 15 7559;
i have tried with and without SECURE BOOT.
can anyone help me?
14.04 system-installation usb-installation
14.04 system-installation usb-installation
asked Feb 6 at 4:30
francisco5em
11
asked Feb 6 at 4:30
francisco5em
11
asked Feb 6 at 4:30
francisco5em
11
asked Feb 6 at 4:30
francisco5em
11
asked Feb 6 at 4:30
francisco5em
11
11
add a comment |Â
add a comment |Â
2 Answers
2
active
oldest
votes
up vote
0
down vote
Maybe an issue with the boot disk? Try using a different USB drive or create a new DVD and see if the issue persists.
answered Feb 6 at 4:32
Robby1212
316317
the error persists.....
– francisco5em
Feb 6 at 4:50
add a comment |Â
up vote
0
down vote
First of all, take a picture to the frozen screen and show us
I think the problem is in hardware. My friends had problems with hp leptops when they were trying to install ubuntu. I had the same problem when I was trying to install ubuntu on my acer (I3; 4GB RaM; 320HDD damaged;)
But meanwhile:
Fixes may help:
- Flash Bios to newest version and try after to install
- Try older version of ubuntu, for example - 14.0
- Change the instalation media type; If you have usb, try CD, or if you have a CD, try USB
- Try different linux; For example manjaro or else.
answered Feb 6 at 5:02
David Chubabria
13
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
add a comment |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Maybe an issue with the boot disk? Try using a different USB drive or create a new DVD and see if the issue persists.
answered Feb 6 at 4:32
Robby1212
316317
the error persists.....
– francisco5em
Feb 6 at 4:50
add a comment |Â
up vote
0
down vote
Maybe an issue with the boot disk? Try using a different USB drive or create a new DVD and see if the issue persists.
answered Feb 6 at 4:32
Robby1212
316317
the error persists.....
– francisco5em
Feb 6 at 4:50
add a comment |Â
up vote
0
down vote
up vote
0
down vote
Maybe an issue with the boot disk? Try using a different USB drive or create a new DVD and see if the issue persists.
answered Feb 6 at 4:32
Robby1212
316317
Maybe an issue with the boot disk? Try using a different USB drive or create a new DVD and see if the issue persists.
answered Feb 6 at 4:32
Robby1212
316317
answered Feb 6 at 4:32
Robby1212
316317
answered Feb 6 at 4:32
Robby1212
316317
answered Feb 6 at 4:32
Robby1212
316317
316317
the error persists.....
– francisco5em
Feb 6 at 4:50
add a comment |Â
the error persists.....
– francisco5em
Feb 6 at 4:50
the error persists.....
– francisco5em
Feb 6 at 4:50
the error persists.....
– francisco5em
Feb 6 at 4:50
add a comment |Â
up vote
0
down vote
First of all, take a picture to the frozen screen and show us
I think the problem is in hardware. My friends had problems with hp leptops when they were trying to install ubuntu. I had the same problem when I was trying to install ubuntu on my acer (I3; 4GB RaM; 320HDD damaged;)
But meanwhile:
Fixes may help:
- Flash Bios to newest version and try after to install
- Try older version of ubuntu, for example - 14.0
- Change the instalation media type; If you have usb, try CD, or if you have a CD, try USB
- Try different linux; For example manjaro or else.
answered Feb 6 at 5:02
David Chubabria
13
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
add a comment |Â
up vote
0
down vote
First of all, take a picture to the frozen screen and show us
I think the problem is in hardware. My friends had problems with hp leptops when they were trying to install ubuntu. I had the same problem when I was trying to install ubuntu on my acer (I3; 4GB RaM; 320HDD damaged;)
But meanwhile:
Fixes may help:
- Flash Bios to newest version and try after to install
- Try older version of ubuntu, for example - 14.0
- Change the instalation media type; If you have usb, try CD, or if you have a CD, try USB
- Try different linux; For example manjaro or else.
answered Feb 6 at 5:02
David Chubabria
13
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
add a comment |Â
up vote
0
down vote
up vote
0
down vote
First of all, take a picture to the frozen screen and show us
I think the problem is in hardware. My friends had problems with hp leptops when they were trying to install ubuntu. I had the same problem when I was trying to install ubuntu on my acer (I3; 4GB RaM; 320HDD damaged;)
But meanwhile:
Fixes may help:
- Flash Bios to newest version and try after to install
- Try older version of ubuntu, for example - 14.0
- Change the instalation media type; If you have usb, try CD, or if you have a CD, try USB
- Try different linux; For example manjaro or else.
answered Feb 6 at 5:02
David Chubabria
13
First of all, take a picture to the frozen screen and show us
I think the problem is in hardware. My friends had problems with hp leptops when they were trying to install ubuntu. I had the same problem when I was trying to install ubuntu on my acer (I3; 4GB RaM; 320HDD damaged;)
But meanwhile:
Fixes may help:
- Flash Bios to newest version and try after to install
- Try older version of ubuntu, for example - 14.0
- Change the instalation media type; If you have usb, try CD, or if you have a CD, try USB
- Try different linux; For example manjaro or else.
answered Feb 6 at 5:02
David Chubabria
13
answered Feb 6 at 5:02
David Chubabria
13
answered Feb 6 at 5:02
David Chubabria
13
answered Feb 6 at 5:02
David Chubabria
13
13
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
add a comment |Â
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
the first part would be better suited as comment. pleas don't ask for information in answers. you could rewrite it to "lacking a screenshot, these fixes may help". you might also want to suggest a newer linux, rather than an older one
– Robert Riedl
Feb 6 at 9:42
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
Thanks for helping! I will be better next time.
– David Chubabria
Feb 6 at 11:26
add a comment |Â
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