XPS 9560 cannot install Ubuntu. ACPI Error/Empty Installation Type/"unable to find a medium containing a live file systemâÂÂ
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I'm new to Ubuntu.
XPS 15 9560, BIOS is up-to-date (Feb 18).
I'm trying ton install Ubuntu 16.04/17.10/18.04beta from USB thumb drive (SanDisk USB 3.0).
But when installtion starts, it gives errors:
ACPI Error Namespace llopup failure, AE_NOT_FOUND
Cannot enable. Maybe the USB cable is bad?
cannot disable (err = -32)
I tried different USB as well as different USB ports,
and also tried Ubuntu 17.10 as well but no luck.
I could proceed to âÂÂInstallation Typeâ (but there is no partition) after acpi=off
as kernel param but then it crashes when I try to select âÂÂ+â or âÂÂChangeâÂÂ, so it seems like it does not help. But the partition is empty, so something is wrong.
After struggle, it seems like I needed to change âÂÂRaid onâ to âÂÂAHCIâ for SATA setting.
But after the change, still cannot reach installation screen or just freezes as error occurs "unable to find a medium containing a live file system" as below:
Anyone had a same issue?
How can I solve this?
Thank you.
Ref:
http://www.dell.com/support/article/ca/en/cabsdt1/sln299303/loading-ubuntu-on-systems-using-pcie-m2-drives?lang=en
16.04 usb 17.10 xps
add a comment |Â
up vote
1
down vote
favorite
I'm new to Ubuntu.
XPS 15 9560, BIOS is up-to-date (Feb 18).
I'm trying ton install Ubuntu 16.04/17.10/18.04beta from USB thumb drive (SanDisk USB 3.0).
But when installtion starts, it gives errors:
ACPI Error Namespace llopup failure, AE_NOT_FOUND
Cannot enable. Maybe the USB cable is bad?
cannot disable (err = -32)
I tried different USB as well as different USB ports,
and also tried Ubuntu 17.10 as well but no luck.
I could proceed to âÂÂInstallation Typeâ (but there is no partition) after acpi=off
as kernel param but then it crashes when I try to select âÂÂ+â or âÂÂChangeâÂÂ, so it seems like it does not help. But the partition is empty, so something is wrong.
After struggle, it seems like I needed to change âÂÂRaid onâ to âÂÂAHCIâ for SATA setting.
But after the change, still cannot reach installation screen or just freezes as error occurs "unable to find a medium containing a live file system" as below:
Anyone had a same issue?
How can I solve this?
Thank you.
Ref:
http://www.dell.com/support/article/ca/en/cabsdt1/sln299303/loading-ubuntu-on-systems-using-pcie-m2-drives?lang=en
16.04 usb 17.10 xps
add a comment |Â
up vote
1
down vote
favorite
up vote
1
down vote
favorite
I'm new to Ubuntu.
XPS 15 9560, BIOS is up-to-date (Feb 18).
I'm trying ton install Ubuntu 16.04/17.10/18.04beta from USB thumb drive (SanDisk USB 3.0).
But when installtion starts, it gives errors:
ACPI Error Namespace llopup failure, AE_NOT_FOUND
Cannot enable. Maybe the USB cable is bad?
cannot disable (err = -32)
I tried different USB as well as different USB ports,
and also tried Ubuntu 17.10 as well but no luck.
I could proceed to âÂÂInstallation Typeâ (but there is no partition) after acpi=off
as kernel param but then it crashes when I try to select âÂÂ+â or âÂÂChangeâÂÂ, so it seems like it does not help. But the partition is empty, so something is wrong.
After struggle, it seems like I needed to change âÂÂRaid onâ to âÂÂAHCIâ for SATA setting.
But after the change, still cannot reach installation screen or just freezes as error occurs "unable to find a medium containing a live file system" as below:
Anyone had a same issue?
How can I solve this?
Thank you.
Ref:
http://www.dell.com/support/article/ca/en/cabsdt1/sln299303/loading-ubuntu-on-systems-using-pcie-m2-drives?lang=en
16.04 usb 17.10 xps
I'm new to Ubuntu.
XPS 15 9560, BIOS is up-to-date (Feb 18).
I'm trying ton install Ubuntu 16.04/17.10/18.04beta from USB thumb drive (SanDisk USB 3.0).
But when installtion starts, it gives errors:
ACPI Error Namespace llopup failure, AE_NOT_FOUND
Cannot enable. Maybe the USB cable is bad?
cannot disable (err = -32)
I tried different USB as well as different USB ports,
and also tried Ubuntu 17.10 as well but no luck.
I could proceed to âÂÂInstallation Typeâ (but there is no partition) after acpi=off
as kernel param but then it crashes when I try to select âÂÂ+â or âÂÂChangeâÂÂ, so it seems like it does not help. But the partition is empty, so something is wrong.
After struggle, it seems like I needed to change âÂÂRaid onâ to âÂÂAHCIâ for SATA setting.
But after the change, still cannot reach installation screen or just freezes as error occurs "unable to find a medium containing a live file system" as below:
Anyone had a same issue?
How can I solve this?
Thank you.
Ref:
http://www.dell.com/support/article/ca/en/cabsdt1/sln299303/loading-ubuntu-on-systems-using-pcie-m2-drives?lang=en
16.04 usb 17.10 xps
16.04 usb 17.10 xps
edited Apr 2 at 21:27
asked Apr 2 at 17:03
![](https://i.stack.imgur.com/cfAUI.jpg?s=32&g=1)
![](https://i.stack.imgur.com/cfAUI.jpg?s=32&g=1)
Yuichi
1065
1065
add a comment |Â
add a comment |Â
2 Answers
2
active
oldest
votes
up vote
2
down vote
A combination of these things might work for you:
- Change the boot mode to AHCI
- hit X at the GRUB bootloader screen and change
live splash
tonomodeset
- If it's a USB 3.0 USB make sure you use a USB 3.0 port
- If the USB 3.0 USB isn't working - try a USB 2.0 port
- If that still doesn't work - try a USB 2.0 key in a USB 2.0 port
- If you have no USB 2.0 ports try going into the BIOS and disabling USB 3.0 at the BIOS level
- If you can't disable USB 3.0 in BIOS then congratulations you're just as stuck as I am now
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
add a comment |Â
up vote
0
down vote
accepted
I tried with Ubuntu 18.04 LTS and finally worked!
with kernel params added nouveau.modeset=0 acpi=off
after quiet splash
.
After installation is done, I needed to start recovery mode
and do this.
dpkg-reconfigure lightdm
add a comment |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
2
down vote
A combination of these things might work for you:
- Change the boot mode to AHCI
- hit X at the GRUB bootloader screen and change
live splash
tonomodeset
- If it's a USB 3.0 USB make sure you use a USB 3.0 port
- If the USB 3.0 USB isn't working - try a USB 2.0 port
- If that still doesn't work - try a USB 2.0 key in a USB 2.0 port
- If you have no USB 2.0 ports try going into the BIOS and disabling USB 3.0 at the BIOS level
- If you can't disable USB 3.0 in BIOS then congratulations you're just as stuck as I am now
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
add a comment |Â
up vote
2
down vote
A combination of these things might work for you:
- Change the boot mode to AHCI
- hit X at the GRUB bootloader screen and change
live splash
tonomodeset
- If it's a USB 3.0 USB make sure you use a USB 3.0 port
- If the USB 3.0 USB isn't working - try a USB 2.0 port
- If that still doesn't work - try a USB 2.0 key in a USB 2.0 port
- If you have no USB 2.0 ports try going into the BIOS and disabling USB 3.0 at the BIOS level
- If you can't disable USB 3.0 in BIOS then congratulations you're just as stuck as I am now
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
add a comment |Â
up vote
2
down vote
up vote
2
down vote
A combination of these things might work for you:
- Change the boot mode to AHCI
- hit X at the GRUB bootloader screen and change
live splash
tonomodeset
- If it's a USB 3.0 USB make sure you use a USB 3.0 port
- If the USB 3.0 USB isn't working - try a USB 2.0 port
- If that still doesn't work - try a USB 2.0 key in a USB 2.0 port
- If you have no USB 2.0 ports try going into the BIOS and disabling USB 3.0 at the BIOS level
- If you can't disable USB 3.0 in BIOS then congratulations you're just as stuck as I am now
A combination of these things might work for you:
- Change the boot mode to AHCI
- hit X at the GRUB bootloader screen and change
live splash
tonomodeset
- If it's a USB 3.0 USB make sure you use a USB 3.0 port
- If the USB 3.0 USB isn't working - try a USB 2.0 port
- If that still doesn't work - try a USB 2.0 key in a USB 2.0 port
- If you have no USB 2.0 ports try going into the BIOS and disabling USB 3.0 at the BIOS level
- If you can't disable USB 3.0 in BIOS then congratulations you're just as stuck as I am now
answered Apr 27 at 14:41
anon58192932
165111
165111
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
add a comment |Â
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
Changing live splash to nomodeset did the trick for me - thanks!
â eli
Jun 22 at 19:20
add a comment |Â
up vote
0
down vote
accepted
I tried with Ubuntu 18.04 LTS and finally worked!
with kernel params added nouveau.modeset=0 acpi=off
after quiet splash
.
After installation is done, I needed to start recovery mode
and do this.
dpkg-reconfigure lightdm
add a comment |Â
up vote
0
down vote
accepted
I tried with Ubuntu 18.04 LTS and finally worked!
with kernel params added nouveau.modeset=0 acpi=off
after quiet splash
.
After installation is done, I needed to start recovery mode
and do this.
dpkg-reconfigure lightdm
add a comment |Â
up vote
0
down vote
accepted
up vote
0
down vote
accepted
I tried with Ubuntu 18.04 LTS and finally worked!
with kernel params added nouveau.modeset=0 acpi=off
after quiet splash
.
After installation is done, I needed to start recovery mode
and do this.
dpkg-reconfigure lightdm
I tried with Ubuntu 18.04 LTS and finally worked!
with kernel params added nouveau.modeset=0 acpi=off
after quiet splash
.
After installation is done, I needed to start recovery mode
and do this.
dpkg-reconfigure lightdm
answered May 1 at 1:08
![](https://i.stack.imgur.com/cfAUI.jpg?s=32&g=1)
![](https://i.stack.imgur.com/cfAUI.jpg?s=32&g=1)
Yuichi
1065
1065
add a comment |Â
add a comment |Â
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