Skype snap not starting, just blinks and it's closed

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1
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Running Ubuntu 17.10.1, Skype installed from the official snap, current version 8.18.0.6, in classic mode.



When I try to start it, nothing happens. The very first time I try after a reboot, a quick blink of the screen, and then nothing. No process running, no error message, nothing.



From the command line, same result. I have tried running:



skype
snap run skype


How can I debug this? Any way to see some error message?
Nothing on syslog or dmesg.



Thanks.










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  • 2




    I am also facing the same issue
    – Neeraj Verma
    Mar 21 at 7:49










  • Even reinstalling from Software center didn't solve this.
    – Tom Smith
    Mar 21 at 17:36














up vote
1
down vote

favorite












Running Ubuntu 17.10.1, Skype installed from the official snap, current version 8.18.0.6, in classic mode.



When I try to start it, nothing happens. The very first time I try after a reboot, a quick blink of the screen, and then nothing. No process running, no error message, nothing.



From the command line, same result. I have tried running:



skype
snap run skype


How can I debug this? Any way to see some error message?
Nothing on syslog or dmesg.



Thanks.










share|improve this question

















  • 2




    I am also facing the same issue
    – Neeraj Verma
    Mar 21 at 7:49










  • Even reinstalling from Software center didn't solve this.
    – Tom Smith
    Mar 21 at 17:36












up vote
1
down vote

favorite









up vote
1
down vote

favorite











Running Ubuntu 17.10.1, Skype installed from the official snap, current version 8.18.0.6, in classic mode.



When I try to start it, nothing happens. The very first time I try after a reboot, a quick blink of the screen, and then nothing. No process running, no error message, nothing.



From the command line, same result. I have tried running:



skype
snap run skype


How can I debug this? Any way to see some error message?
Nothing on syslog or dmesg.



Thanks.










share|improve this question













Running Ubuntu 17.10.1, Skype installed from the official snap, current version 8.18.0.6, in classic mode.



When I try to start it, nothing happens. The very first time I try after a reboot, a quick blink of the screen, and then nothing. No process running, no error message, nothing.



From the command line, same result. I have tried running:



skype
snap run skype


How can I debug this? Any way to see some error message?
Nothing on syslog or dmesg.



Thanks.







17.10 skype snap






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Mar 21 at 7:31









UrkoM

70841020




70841020







  • 2




    I am also facing the same issue
    – Neeraj Verma
    Mar 21 at 7:49










  • Even reinstalling from Software center didn't solve this.
    – Tom Smith
    Mar 21 at 17:36












  • 2




    I am also facing the same issue
    – Neeraj Verma
    Mar 21 at 7:49










  • Even reinstalling from Software center didn't solve this.
    – Tom Smith
    Mar 21 at 17:36







2




2




I am also facing the same issue
– Neeraj Verma
Mar 21 at 7:49




I am also facing the same issue
– Neeraj Verma
Mar 21 at 7:49












Even reinstalling from Software center didn't solve this.
– Tom Smith
Mar 21 at 17:36




Even reinstalling from Software center didn't solve this.
– Tom Smith
Mar 21 at 17:36










3 Answers
3






active

oldest

votes

















up vote
1
down vote













I have the same problem. I think that if you want to debug this issue the following link is a good place to start:



https://forum.snapcraft.io/t/snapd-not-returning-desktop-file-for-skype/4159



I have confirmed that the issue reported there still applies to version "8.18.0.6". I am not completely sure if the issue reported there is directly related with your problem but I suspect that it is. I am afraid I can not provide further clues at this point.






share|improve this answer




















  • Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
    – UrkoM
    Mar 22 at 7:01

















up vote
1
down vote













Thanks to @Jose_O's answer I have found this conversation in the snapcraft.io forum:
https://forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/4536/8



It seems the issue is known, and they are working on it. Hopefully we'll get a fixed version of Skype soon.



In the mean time, and also from that conversation, I can run a previous version of Skype with this command:
/snap/skype/16/usr/share/skypeforlinux/skypeforlinux
which starts version 8.16.
Looking in the /snap/skype folder you should see which (if any) previous versions of Skype you have available.



UPDATE: Today Skype works, version 8.18.0.6 (23). Looks like it got updated about 12 hours ago. Awesome!






share|improve this answer





























    up vote
    0
    down vote













    I uninstalled and reinstalled the snap version and could not get it to work. With the snap version uninstalled, I installed the deb version (use pull down on web page to select deb) from here: Skype



    Next problem, I have a web cam with microphone, but Skype can't see the mic. This all used to work on 17.10. Not sure when it broke.






    share|improve this answer




















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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      1
      down vote













      I have the same problem. I think that if you want to debug this issue the following link is a good place to start:



      https://forum.snapcraft.io/t/snapd-not-returning-desktop-file-for-skype/4159



      I have confirmed that the issue reported there still applies to version "8.18.0.6". I am not completely sure if the issue reported there is directly related with your problem but I suspect that it is. I am afraid I can not provide further clues at this point.






      share|improve this answer




















      • Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
        – UrkoM
        Mar 22 at 7:01














      up vote
      1
      down vote













      I have the same problem. I think that if you want to debug this issue the following link is a good place to start:



      https://forum.snapcraft.io/t/snapd-not-returning-desktop-file-for-skype/4159



      I have confirmed that the issue reported there still applies to version "8.18.0.6". I am not completely sure if the issue reported there is directly related with your problem but I suspect that it is. I am afraid I can not provide further clues at this point.






      share|improve this answer




















      • Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
        – UrkoM
        Mar 22 at 7:01












      up vote
      1
      down vote










      up vote
      1
      down vote









      I have the same problem. I think that if you want to debug this issue the following link is a good place to start:



      https://forum.snapcraft.io/t/snapd-not-returning-desktop-file-for-skype/4159



      I have confirmed that the issue reported there still applies to version "8.18.0.6". I am not completely sure if the issue reported there is directly related with your problem but I suspect that it is. I am afraid I can not provide further clues at this point.






      share|improve this answer












      I have the same problem. I think that if you want to debug this issue the following link is a good place to start:



      https://forum.snapcraft.io/t/snapd-not-returning-desktop-file-for-skype/4159



      I have confirmed that the issue reported there still applies to version "8.18.0.6". I am not completely sure if the issue reported there is directly related with your problem but I suspect that it is. I am afraid I can not provide further clues at this point.







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Mar 22 at 0:33









      Jose_O

      112




      112











      • Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
        – UrkoM
        Mar 22 at 7:01
















      • Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
        – UrkoM
        Mar 22 at 7:01















      Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
      – UrkoM
      Mar 22 at 7:01




      Thanks for that. Searching on that forum I found this: forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/…
      – UrkoM
      Mar 22 at 7:01












      up vote
      1
      down vote













      Thanks to @Jose_O's answer I have found this conversation in the snapcraft.io forum:
      https://forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/4536/8



      It seems the issue is known, and they are working on it. Hopefully we'll get a fixed version of Skype soon.



      In the mean time, and also from that conversation, I can run a previous version of Skype with this command:
      /snap/skype/16/usr/share/skypeforlinux/skypeforlinux
      which starts version 8.16.
      Looking in the /snap/skype folder you should see which (if any) previous versions of Skype you have available.



      UPDATE: Today Skype works, version 8.18.0.6 (23). Looks like it got updated about 12 hours ago. Awesome!






      share|improve this answer


























        up vote
        1
        down vote













        Thanks to @Jose_O's answer I have found this conversation in the snapcraft.io forum:
        https://forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/4536/8



        It seems the issue is known, and they are working on it. Hopefully we'll get a fixed version of Skype soon.



        In the mean time, and also from that conversation, I can run a previous version of Skype with this command:
        /snap/skype/16/usr/share/skypeforlinux/skypeforlinux
        which starts version 8.16.
        Looking in the /snap/skype folder you should see which (if any) previous versions of Skype you have available.



        UPDATE: Today Skype works, version 8.18.0.6 (23). Looks like it got updated about 12 hours ago. Awesome!






        share|improve this answer
























          up vote
          1
          down vote










          up vote
          1
          down vote









          Thanks to @Jose_O's answer I have found this conversation in the snapcraft.io forum:
          https://forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/4536/8



          It seems the issue is known, and they are working on it. Hopefully we'll get a fixed version of Skype soon.



          In the mean time, and also from that conversation, I can run a previous version of Skype with this command:
          /snap/skype/16/usr/share/skypeforlinux/skypeforlinux
          which starts version 8.16.
          Looking in the /snap/skype folder you should see which (if any) previous versions of Skype you have available.



          UPDATE: Today Skype works, version 8.18.0.6 (23). Looks like it got updated about 12 hours ago. Awesome!






          share|improve this answer














          Thanks to @Jose_O's answer I have found this conversation in the snapcraft.io forum:
          https://forum.snapcraft.io/t/cant-launch-skype-snap-relocation-error/4536/8



          It seems the issue is known, and they are working on it. Hopefully we'll get a fixed version of Skype soon.



          In the mean time, and also from that conversation, I can run a previous version of Skype with this command:
          /snap/skype/16/usr/share/skypeforlinux/skypeforlinux
          which starts version 8.16.
          Looking in the /snap/skype folder you should see which (if any) previous versions of Skype you have available.



          UPDATE: Today Skype works, version 8.18.0.6 (23). Looks like it got updated about 12 hours ago. Awesome!







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Mar 23 at 0:45

























          answered Mar 22 at 7:03









          UrkoM

          70841020




          70841020




















              up vote
              0
              down vote













              I uninstalled and reinstalled the snap version and could not get it to work. With the snap version uninstalled, I installed the deb version (use pull down on web page to select deb) from here: Skype



              Next problem, I have a web cam with microphone, but Skype can't see the mic. This all used to work on 17.10. Not sure when it broke.






              share|improve this answer
























                up vote
                0
                down vote













                I uninstalled and reinstalled the snap version and could not get it to work. With the snap version uninstalled, I installed the deb version (use pull down on web page to select deb) from here: Skype



                Next problem, I have a web cam with microphone, but Skype can't see the mic. This all used to work on 17.10. Not sure when it broke.






                share|improve this answer






















                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  I uninstalled and reinstalled the snap version and could not get it to work. With the snap version uninstalled, I installed the deb version (use pull down on web page to select deb) from here: Skype



                  Next problem, I have a web cam with microphone, but Skype can't see the mic. This all used to work on 17.10. Not sure when it broke.






                  share|improve this answer












                  I uninstalled and reinstalled the snap version and could not get it to work. With the snap version uninstalled, I installed the deb version (use pull down on web page to select deb) from here: Skype



                  Next problem, I have a web cam with microphone, but Skype can't see the mic. This all used to work on 17.10. Not sure when it broke.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Mar 21 at 20:43









                  rkeating

                  516119




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