My ubuntu connection is so slow but the phone connection is fine on the wifi

The name of the pictureThe name of the pictureThe name of the pictureClash Royale CLAN TAG#URR8PPP








up vote
1
down vote

favorite












I did a speed test for my ubuntu and the wifi connection is capable of speeds up to 55 mbps but usually, it stays less than 1 mbps. My phone which is on the same wifi has speeds of about 50 mbps. I've tried disabling ipv6, it made no difference so I enabled it. I tried to force disable the 802.11n protocol with



sudo rmmod iwlwif



but I get this error:
rmmod: ERROR: Module iwlwif is not currently loaded



So i am guessing 802.11n is disabled already? my wireless card is



 sudo lshw -c network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 10
serial: d0:17:c2:1c:83:10
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:16 ioport:d000(size=256) memory:dfb04000-dfb04fff memory:dfb00000-dfb03fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: b0:c0:90:68:76:0b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.13.0-37-generic firmware=N/A ip=192.168.50.100 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:17 ioport:c000(size=256) memory:dfa00000-dfa03fff


Keep in mind that at home, my internet wifi works fine after hours of finding the right drivers for my realtek wireless card. But at work it is barely working. I got the drivers from this page



Realtek Wifi Card RTL8723be Not Working Properly



but instead of pulling from rtlwifi_new I pulled from rtlwifi_new-master. It gave me errors when I pulled from rtlwifi_new



cd Desktop
cd rtlwifi_new-master
make
sudo make install
sudo modprobe -rv rtl8821ae
sudo modprobe -v rtl8821ae ant_sel=2
sudo ip link set wlp3s0 up
sudo iw dev wlp3s0 scan
echo "options rtl8821ae ant_sel=2" | sudo tee /etc/modprobe.d/50-rtl8821ae.conf


Right now I'm going to try ant_sel=1 or X to see if it makes a difference.



Thank you so much for the help!!










share|improve this question























  • I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
    – chili555
    Mar 23 at 20:37










  • @chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
    – he liu
    Mar 23 at 20:53










  • There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
    – chili555
    Mar 23 at 20:58










  • @chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
    – he liu
    Mar 26 at 14:52










  • Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
    – chili555
    Mar 26 at 16:20














up vote
1
down vote

favorite












I did a speed test for my ubuntu and the wifi connection is capable of speeds up to 55 mbps but usually, it stays less than 1 mbps. My phone which is on the same wifi has speeds of about 50 mbps. I've tried disabling ipv6, it made no difference so I enabled it. I tried to force disable the 802.11n protocol with



sudo rmmod iwlwif



but I get this error:
rmmod: ERROR: Module iwlwif is not currently loaded



So i am guessing 802.11n is disabled already? my wireless card is



 sudo lshw -c network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 10
serial: d0:17:c2:1c:83:10
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:16 ioport:d000(size=256) memory:dfb04000-dfb04fff memory:dfb00000-dfb03fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: b0:c0:90:68:76:0b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.13.0-37-generic firmware=N/A ip=192.168.50.100 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:17 ioport:c000(size=256) memory:dfa00000-dfa03fff


Keep in mind that at home, my internet wifi works fine after hours of finding the right drivers for my realtek wireless card. But at work it is barely working. I got the drivers from this page



Realtek Wifi Card RTL8723be Not Working Properly



but instead of pulling from rtlwifi_new I pulled from rtlwifi_new-master. It gave me errors when I pulled from rtlwifi_new



cd Desktop
cd rtlwifi_new-master
make
sudo make install
sudo modprobe -rv rtl8821ae
sudo modprobe -v rtl8821ae ant_sel=2
sudo ip link set wlp3s0 up
sudo iw dev wlp3s0 scan
echo "options rtl8821ae ant_sel=2" | sudo tee /etc/modprobe.d/50-rtl8821ae.conf


Right now I'm going to try ant_sel=1 or X to see if it makes a difference.



Thank you so much for the help!!










share|improve this question























  • I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
    – chili555
    Mar 23 at 20:37










  • @chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
    – he liu
    Mar 23 at 20:53










  • There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
    – chili555
    Mar 23 at 20:58










  • @chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
    – he liu
    Mar 26 at 14:52










  • Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
    – chili555
    Mar 26 at 16:20












up vote
1
down vote

favorite









up vote
1
down vote

favorite











I did a speed test for my ubuntu and the wifi connection is capable of speeds up to 55 mbps but usually, it stays less than 1 mbps. My phone which is on the same wifi has speeds of about 50 mbps. I've tried disabling ipv6, it made no difference so I enabled it. I tried to force disable the 802.11n protocol with



sudo rmmod iwlwif



but I get this error:
rmmod: ERROR: Module iwlwif is not currently loaded



So i am guessing 802.11n is disabled already? my wireless card is



 sudo lshw -c network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 10
serial: d0:17:c2:1c:83:10
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:16 ioport:d000(size=256) memory:dfb04000-dfb04fff memory:dfb00000-dfb03fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: b0:c0:90:68:76:0b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.13.0-37-generic firmware=N/A ip=192.168.50.100 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:17 ioport:c000(size=256) memory:dfa00000-dfa03fff


Keep in mind that at home, my internet wifi works fine after hours of finding the right drivers for my realtek wireless card. But at work it is barely working. I got the drivers from this page



Realtek Wifi Card RTL8723be Not Working Properly



but instead of pulling from rtlwifi_new I pulled from rtlwifi_new-master. It gave me errors when I pulled from rtlwifi_new



cd Desktop
cd rtlwifi_new-master
make
sudo make install
sudo modprobe -rv rtl8821ae
sudo modprobe -v rtl8821ae ant_sel=2
sudo ip link set wlp3s0 up
sudo iw dev wlp3s0 scan
echo "options rtl8821ae ant_sel=2" | sudo tee /etc/modprobe.d/50-rtl8821ae.conf


Right now I'm going to try ant_sel=1 or X to see if it makes a difference.



Thank you so much for the help!!










share|improve this question















I did a speed test for my ubuntu and the wifi connection is capable of speeds up to 55 mbps but usually, it stays less than 1 mbps. My phone which is on the same wifi has speeds of about 50 mbps. I've tried disabling ipv6, it made no difference so I enabled it. I tried to force disable the 802.11n protocol with



sudo rmmod iwlwif



but I get this error:
rmmod: ERROR: Module iwlwif is not currently loaded



So i am guessing 802.11n is disabled already? my wireless card is



 sudo lshw -c network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 10
serial: d0:17:c2:1c:83:10
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:16 ioport:d000(size=256) memory:dfb04000-dfb04fff memory:dfb00000-dfb03fff
*-network
description: Wireless interface
product: RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: b0:c0:90:68:76:0b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rtl8821ae driverversion=4.13.0-37-generic firmware=N/A ip=192.168.50.100 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:17 ioport:c000(size=256) memory:dfa00000-dfa03fff


Keep in mind that at home, my internet wifi works fine after hours of finding the right drivers for my realtek wireless card. But at work it is barely working. I got the drivers from this page



Realtek Wifi Card RTL8723be Not Working Properly



but instead of pulling from rtlwifi_new I pulled from rtlwifi_new-master. It gave me errors when I pulled from rtlwifi_new



cd Desktop
cd rtlwifi_new-master
make
sudo make install
sudo modprobe -rv rtl8821ae
sudo modprobe -v rtl8821ae ant_sel=2
sudo ip link set wlp3s0 up
sudo iw dev wlp3s0 scan
echo "options rtl8821ae ant_sel=2" | sudo tee /etc/modprobe.d/50-rtl8821ae.conf


Right now I'm going to try ant_sel=1 or X to see if it makes a difference.



Thank you so much for the help!!







16.04 networking drivers network-manager realtek






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 23 at 18:29









Jeff

420215




420215










asked Mar 23 at 16:35









he liu

84




84











  • I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
    – chili555
    Mar 23 at 20:37










  • @chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
    – he liu
    Mar 23 at 20:53










  • There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
    – chili555
    Mar 23 at 20:58










  • @chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
    – he liu
    Mar 26 at 14:52










  • Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
    – chili555
    Mar 26 at 16:20
















  • I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
    – chili555
    Mar 23 at 20:37










  • @chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
    – he liu
    Mar 23 at 20:53










  • There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
    – chili555
    Mar 23 at 20:58










  • @chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
    – he liu
    Mar 26 at 14:52










  • Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
    – chili555
    Mar 26 at 16:20















I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
– chili555
Mar 23 at 20:37




I don't believe the driver rtl8821ae has an ant_sel parameter to change. Check: modinfo rtl8821ae
– chili555
Mar 23 at 20:37












@chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
– he liu
Mar 23 at 20:53




@chili555 I checked and ant_sel does not appear anywhere among the parameters....would deleting it make a difference?
– he liu
Mar 23 at 20:53












There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
– chili555
Mar 23 at 20:58




There is only one way to find out: delete it. sudo rm /etc/modprobe.d/50-rtl8821ae.conf Reboot and report the result.
– chili555
Mar 23 at 20:58












@chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
– he liu
Mar 26 at 14:52




@chili555 i did the deletion. When i was at home over the weekend everything was fine as usual. somehow the connection here at work is still bad. i really appreciate your help!
– he liu
Mar 26 at 14:52












Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
– chili555
Mar 26 at 16:20




Possibly related: github.com/lwfinger/rtlwifi_new/issues/323
– chili555
Mar 26 at 16:20










1 Answer
1






active

oldest

votes

















up vote
1
down vote



accepted










Let's try another newer version of the driver:



cd rtlwifi_new-master
sudo make uninstall
sudo modprobe -r rtl8821ae
cd ..
sudo rm -rf rtlwifi_new-master
git clone -b extended https://github.com/lwfinger/rtlwifi_new
cd rtlwifi_new
make
sudo make install
sudo modprobe rtl8821ae


Any improvement?



EDIT: In your scan we see:



Cell 03 - Address: xx
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-40 dBm
Encryption key:on
ESSID:"sdcwireless WiFi"
<snip>
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
<snip>
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK


Ideally, we’d love to see these changes made:




First, check the settings in the router. WPA2-AES is preferred; not
any WPA and WPA2 mixed mode and certainly not TKIP. Second, if your
router is capable of N speeds, you may have better connectivity with a
channel width of 20 MHz in the 2.4 GHz band instead of automatic 20/40
MHz, although it is likely to affect N speeds. I also have better luck
with a fixed channel, either 1, 6 or 11, rather than automatic channel
selection. Also, be certain the router is not set to use N speeds
only; auto B, G and N is preferred. After making these changes, reboot
the router.




As well, we’d love to see the SSID renamed to one without a space in the name, such as sdcwireless_WiFi.



Usually, Linux drivers are troubled by TKIP; as well, it is quite insecure: https://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol




TKIP itself is no longer considered secure, and was deprecated in the
2012 revision of the 802.11 standard.




We hope you are able to convince the company to secure the network.



We also see, in your message log:



[ 3313.007137] _rtl_pci_interrupt: 417 callbacks suppressed
[ 3318.009871] _rtl_pci_interrupt: 1732 callbacks suppressed
[ 3323.014813] _rtl_pci_interrupt: 2015 callbacks suppressed
[ 3328.018509] _rtl_pci_interrupt: 2167 callbacks suppressed


Let’s try a driver parameter to see if it helps:



sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae int_clear=0


If it helps, we’ll make it permanent.






share|improve this answer






















  • speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
    – he liu
    Mar 26 at 17:29










  • You indicated you pulled the master branch. This is extended.
    – chili555
    Mar 26 at 18:51










  • does this sound more like a problem with the router and IT dept and not the actual computer?
    – he liu
    Mar 26 at 19:59











  • I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
    – chili555
    Mar 26 at 20:08










  • paste.ubuntu.com/p/KWnXvfCzR4 thank you!
    – he liu
    Mar 26 at 20:53










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote



accepted










Let's try another newer version of the driver:



cd rtlwifi_new-master
sudo make uninstall
sudo modprobe -r rtl8821ae
cd ..
sudo rm -rf rtlwifi_new-master
git clone -b extended https://github.com/lwfinger/rtlwifi_new
cd rtlwifi_new
make
sudo make install
sudo modprobe rtl8821ae


Any improvement?



EDIT: In your scan we see:



Cell 03 - Address: xx
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-40 dBm
Encryption key:on
ESSID:"sdcwireless WiFi"
<snip>
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
<snip>
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK


Ideally, we’d love to see these changes made:




First, check the settings in the router. WPA2-AES is preferred; not
any WPA and WPA2 mixed mode and certainly not TKIP. Second, if your
router is capable of N speeds, you may have better connectivity with a
channel width of 20 MHz in the 2.4 GHz band instead of automatic 20/40
MHz, although it is likely to affect N speeds. I also have better luck
with a fixed channel, either 1, 6 or 11, rather than automatic channel
selection. Also, be certain the router is not set to use N speeds
only; auto B, G and N is preferred. After making these changes, reboot
the router.




As well, we’d love to see the SSID renamed to one without a space in the name, such as sdcwireless_WiFi.



Usually, Linux drivers are troubled by TKIP; as well, it is quite insecure: https://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol




TKIP itself is no longer considered secure, and was deprecated in the
2012 revision of the 802.11 standard.




We hope you are able to convince the company to secure the network.



We also see, in your message log:



[ 3313.007137] _rtl_pci_interrupt: 417 callbacks suppressed
[ 3318.009871] _rtl_pci_interrupt: 1732 callbacks suppressed
[ 3323.014813] _rtl_pci_interrupt: 2015 callbacks suppressed
[ 3328.018509] _rtl_pci_interrupt: 2167 callbacks suppressed


Let’s try a driver parameter to see if it helps:



sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae int_clear=0


If it helps, we’ll make it permanent.






share|improve this answer






















  • speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
    – he liu
    Mar 26 at 17:29










  • You indicated you pulled the master branch. This is extended.
    – chili555
    Mar 26 at 18:51










  • does this sound more like a problem with the router and IT dept and not the actual computer?
    – he liu
    Mar 26 at 19:59











  • I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
    – chili555
    Mar 26 at 20:08










  • paste.ubuntu.com/p/KWnXvfCzR4 thank you!
    – he liu
    Mar 26 at 20:53














up vote
1
down vote



accepted










Let's try another newer version of the driver:



cd rtlwifi_new-master
sudo make uninstall
sudo modprobe -r rtl8821ae
cd ..
sudo rm -rf rtlwifi_new-master
git clone -b extended https://github.com/lwfinger/rtlwifi_new
cd rtlwifi_new
make
sudo make install
sudo modprobe rtl8821ae


Any improvement?



EDIT: In your scan we see:



Cell 03 - Address: xx
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-40 dBm
Encryption key:on
ESSID:"sdcwireless WiFi"
<snip>
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
<snip>
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK


Ideally, we’d love to see these changes made:




First, check the settings in the router. WPA2-AES is preferred; not
any WPA and WPA2 mixed mode and certainly not TKIP. Second, if your
router is capable of N speeds, you may have better connectivity with a
channel width of 20 MHz in the 2.4 GHz band instead of automatic 20/40
MHz, although it is likely to affect N speeds. I also have better luck
with a fixed channel, either 1, 6 or 11, rather than automatic channel
selection. Also, be certain the router is not set to use N speeds
only; auto B, G and N is preferred. After making these changes, reboot
the router.




As well, we’d love to see the SSID renamed to one without a space in the name, such as sdcwireless_WiFi.



Usually, Linux drivers are troubled by TKIP; as well, it is quite insecure: https://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol




TKIP itself is no longer considered secure, and was deprecated in the
2012 revision of the 802.11 standard.




We hope you are able to convince the company to secure the network.



We also see, in your message log:



[ 3313.007137] _rtl_pci_interrupt: 417 callbacks suppressed
[ 3318.009871] _rtl_pci_interrupt: 1732 callbacks suppressed
[ 3323.014813] _rtl_pci_interrupt: 2015 callbacks suppressed
[ 3328.018509] _rtl_pci_interrupt: 2167 callbacks suppressed


Let’s try a driver parameter to see if it helps:



sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae int_clear=0


If it helps, we’ll make it permanent.






share|improve this answer






















  • speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
    – he liu
    Mar 26 at 17:29










  • You indicated you pulled the master branch. This is extended.
    – chili555
    Mar 26 at 18:51










  • does this sound more like a problem with the router and IT dept and not the actual computer?
    – he liu
    Mar 26 at 19:59











  • I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
    – chili555
    Mar 26 at 20:08










  • paste.ubuntu.com/p/KWnXvfCzR4 thank you!
    – he liu
    Mar 26 at 20:53












up vote
1
down vote



accepted







up vote
1
down vote



accepted






Let's try another newer version of the driver:



cd rtlwifi_new-master
sudo make uninstall
sudo modprobe -r rtl8821ae
cd ..
sudo rm -rf rtlwifi_new-master
git clone -b extended https://github.com/lwfinger/rtlwifi_new
cd rtlwifi_new
make
sudo make install
sudo modprobe rtl8821ae


Any improvement?



EDIT: In your scan we see:



Cell 03 - Address: xx
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-40 dBm
Encryption key:on
ESSID:"sdcwireless WiFi"
<snip>
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
<snip>
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK


Ideally, we’d love to see these changes made:




First, check the settings in the router. WPA2-AES is preferred; not
any WPA and WPA2 mixed mode and certainly not TKIP. Second, if your
router is capable of N speeds, you may have better connectivity with a
channel width of 20 MHz in the 2.4 GHz band instead of automatic 20/40
MHz, although it is likely to affect N speeds. I also have better luck
with a fixed channel, either 1, 6 or 11, rather than automatic channel
selection. Also, be certain the router is not set to use N speeds
only; auto B, G and N is preferred. After making these changes, reboot
the router.




As well, we’d love to see the SSID renamed to one without a space in the name, such as sdcwireless_WiFi.



Usually, Linux drivers are troubled by TKIP; as well, it is quite insecure: https://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol




TKIP itself is no longer considered secure, and was deprecated in the
2012 revision of the 802.11 standard.




We hope you are able to convince the company to secure the network.



We also see, in your message log:



[ 3313.007137] _rtl_pci_interrupt: 417 callbacks suppressed
[ 3318.009871] _rtl_pci_interrupt: 1732 callbacks suppressed
[ 3323.014813] _rtl_pci_interrupt: 2015 callbacks suppressed
[ 3328.018509] _rtl_pci_interrupt: 2167 callbacks suppressed


Let’s try a driver parameter to see if it helps:



sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae int_clear=0


If it helps, we’ll make it permanent.






share|improve this answer














Let's try another newer version of the driver:



cd rtlwifi_new-master
sudo make uninstall
sudo modprobe -r rtl8821ae
cd ..
sudo rm -rf rtlwifi_new-master
git clone -b extended https://github.com/lwfinger/rtlwifi_new
cd rtlwifi_new
make
sudo make install
sudo modprobe rtl8821ae


Any improvement?



EDIT: In your scan we see:



Cell 03 - Address: xx
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=70/70 Signal level=-40 dBm
Encryption key:on
ESSID:"sdcwireless WiFi"
<snip>
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
<snip>
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK


Ideally, we’d love to see these changes made:




First, check the settings in the router. WPA2-AES is preferred; not
any WPA and WPA2 mixed mode and certainly not TKIP. Second, if your
router is capable of N speeds, you may have better connectivity with a
channel width of 20 MHz in the 2.4 GHz band instead of automatic 20/40
MHz, although it is likely to affect N speeds. I also have better luck
with a fixed channel, either 1, 6 or 11, rather than automatic channel
selection. Also, be certain the router is not set to use N speeds
only; auto B, G and N is preferred. After making these changes, reboot
the router.




As well, we’d love to see the SSID renamed to one without a space in the name, such as sdcwireless_WiFi.



Usually, Linux drivers are troubled by TKIP; as well, it is quite insecure: https://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol




TKIP itself is no longer considered secure, and was deprecated in the
2012 revision of the 802.11 standard.




We hope you are able to convince the company to secure the network.



We also see, in your message log:



[ 3313.007137] _rtl_pci_interrupt: 417 callbacks suppressed
[ 3318.009871] _rtl_pci_interrupt: 1732 callbacks suppressed
[ 3323.014813] _rtl_pci_interrupt: 2015 callbacks suppressed
[ 3328.018509] _rtl_pci_interrupt: 2167 callbacks suppressed


Let’s try a driver parameter to see if it helps:



sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae int_clear=0


If it helps, we’ll make it permanent.







share|improve this answer














share|improve this answer



share|improve this answer








edited Mar 26 at 21:50

























answered Mar 26 at 16:24









chili555

36.6k54776




36.6k54776











  • speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
    – he liu
    Mar 26 at 17:29










  • You indicated you pulled the master branch. This is extended.
    – chili555
    Mar 26 at 18:51










  • does this sound more like a problem with the router and IT dept and not the actual computer?
    – he liu
    Mar 26 at 19:59











  • I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
    – chili555
    Mar 26 at 20:08










  • paste.ubuntu.com/p/KWnXvfCzR4 thank you!
    – he liu
    Mar 26 at 20:53
















  • speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
    – he liu
    Mar 26 at 17:29










  • You indicated you pulled the master branch. This is extended.
    – chili555
    Mar 26 at 18:51










  • does this sound more like a problem with the router and IT dept and not the actual computer?
    – he liu
    Mar 26 at 19:59











  • I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
    – chili555
    Mar 26 at 20:08










  • paste.ubuntu.com/p/KWnXvfCzR4 thank you!
    – he liu
    Mar 26 at 20:53















speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
– he liu
Mar 26 at 17:29




speedtest.net/result/7173642236.png no sorry still doesnt work. isnt that the same repo i pulled from before? why is it a newer version? i remember it is that link i used.
– he liu
Mar 26 at 17:29












You indicated you pulled the master branch. This is extended.
– chili555
Mar 26 at 18:51




You indicated you pulled the master branch. This is extended.
– chili555
Mar 26 at 18:51












does this sound more like a problem with the router and IT dept and not the actual computer?
– he liu
Mar 26 at 19:59





does this sound more like a problem with the router and IT dept and not the actual computer?
– he liu
Mar 26 at 19:59













I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
– chili555
Mar 26 at 20:08




I'm still not sure. Please run: sudo iwlist scan at the office. Obscure the MAC address with xx:xx or some such and then run: dmesg | grep rtl Paste both here and give us the link: paste.ubuntu.com
– chili555
Mar 26 at 20:08












paste.ubuntu.com/p/KWnXvfCzR4 thank you!
– he liu
Mar 26 at 20:53




paste.ubuntu.com/p/KWnXvfCzR4 thank you!
– he liu
Mar 26 at 20:53

















 

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