Help Ubuntu 17.10 sound drops
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I closed the lid of my laptop, when I opened it, there's no sound from speakers or headphones.
It also happens if I boot Windows and restart to boot Ubuntu. If I shutdown the computer and turn on then boot with Ubuntu and the sound works fine.
I've followed the instructions I could find on askubuntu, and Sound Troubleshooting Procedure yet nothing works.
Please help.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC295 Analog [ALC295 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
$ sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
bash: /etc/modprobe.d/snd-hda-intel.conf: Permission denied
$ sudo lspci -v
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
Subsystem: Hewlett-Packard Company Sunrise Point-H HD Audio
Flags: bus master, fast devsel, latency 32, IRQ 134
Memory at a4428000 (64-bit, non-prefetchable) [size=16K]
Memory at a4410000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
sound 17.10
asked Mar 22 at 23:07
Viet
1237
add a comment |Â
up vote
0
down vote
favorite
I closed the lid of my laptop, when I opened it, there's no sound from speakers or headphones.
It also happens if I boot Windows and restart to boot Ubuntu. If I shutdown the computer and turn on then boot with Ubuntu and the sound works fine.
I've followed the instructions I could find on askubuntu, and Sound Troubleshooting Procedure yet nothing works.
Please help.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC295 Analog [ALC295 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
$ sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
bash: /etc/modprobe.d/snd-hda-intel.conf: Permission denied
$ sudo lspci -v
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
Subsystem: Hewlett-Packard Company Sunrise Point-H HD Audio
Flags: bus master, fast devsel, latency 32, IRQ 134
Memory at a4428000 (64-bit, non-prefetchable) [size=16K]
Memory at a4410000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
sound 17.10
asked Mar 22 at 23:07
Viet
1237
add a comment |Â
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I closed the lid of my laptop, when I opened it, there's no sound from speakers or headphones.
It also happens if I boot Windows and restart to boot Ubuntu. If I shutdown the computer and turn on then boot with Ubuntu and the sound works fine.
I've followed the instructions I could find on askubuntu, and Sound Troubleshooting Procedure yet nothing works.
Please help.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC295 Analog [ALC295 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
$ sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
bash: /etc/modprobe.d/snd-hda-intel.conf: Permission denied
$ sudo lspci -v
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
Subsystem: Hewlett-Packard Company Sunrise Point-H HD Audio
Flags: bus master, fast devsel, latency 32, IRQ 134
Memory at a4428000 (64-bit, non-prefetchable) [size=16K]
Memory at a4410000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
sound 17.10
asked Mar 22 at 23:07
Viet
1237
I closed the lid of my laptop, when I opened it, there's no sound from speakers or headphones.
It also happens if I boot Windows and restart to boot Ubuntu. If I shutdown the computer and turn on then boot with Ubuntu and the sound works fine.
I've followed the instructions I could find on askubuntu, and Sound Troubleshooting Procedure yet nothing works.
Please help.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC295 Analog [ALC295 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
$ sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
bash: /etc/modprobe.d/snd-hda-intel.conf: Permission denied
$ sudo lspci -v
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
Subsystem: Hewlett-Packard Company Sunrise Point-H HD Audio
Flags: bus master, fast devsel, latency 32, IRQ 134
Memory at a4428000 (64-bit, non-prefetchable) [size=16K]
Memory at a4410000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
sound 17.10
sound 17.10
asked Mar 22 at 23:07
Viet
1237
asked Mar 22 at 23:07
Viet
1237
edited Mar 23 at 3:37
asked Mar 22 at 23:07
Viet
1237
asked Mar 22 at 23:07
Viet
1237
asked Mar 22 at 23:07
Viet
1237
1237
add a comment |Â
add a comment |Â
1 Answer
1
active
oldest
votes
up vote
1
down vote
Let me know if it works. The command below will load your snd-hda-intel module by appending it to /etc/modules, you might need to do a log off/log in.
echo "snd-hda-intel" | sudo tee -a /etc/modules
answered Mar 23 at 0:11
root
414
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append theoptions snd-hda-intel model=YOUR_MODELto the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel
– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root accesssudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.
– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
 |Â
show 2 more comments
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
Let me know if it works. The command below will load your snd-hda-intel module by appending it to /etc/modules, you might need to do a log off/log in.
echo "snd-hda-intel" | sudo tee -a /etc/modules
answered Mar 23 at 0:11
root
414
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append theoptions snd-hda-intel model=YOUR_MODELto the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel
– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root accesssudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.
– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
 |Â
show 2 more comments
up vote
1
down vote
Let me know if it works. The command below will load your snd-hda-intel module by appending it to /etc/modules, you might need to do a log off/log in.
echo "snd-hda-intel" | sudo tee -a /etc/modules
answered Mar 23 at 0:11
root
414
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append theoptions snd-hda-intel model=YOUR_MODELto the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel
– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root accesssudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.
– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
 |Â
show 2 more comments
up vote
1
down vote
up vote
1
down vote
Let me know if it works. The command below will load your snd-hda-intel module by appending it to /etc/modules, you might need to do a log off/log in.
echo "snd-hda-intel" | sudo tee -a /etc/modules
answered Mar 23 at 0:11
root
414
Let me know if it works. The command below will load your snd-hda-intel module by appending it to /etc/modules, you might need to do a log off/log in.
echo "snd-hda-intel" | sudo tee -a /etc/modules
answered Mar 23 at 0:11
root
414
answered Mar 23 at 0:11
root
414
answered Mar 23 at 0:11
root
414
answered Mar 23 at 0:11
root
414
414
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append theoptions snd-hda-intel model=YOUR_MODELto the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel
– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root accesssudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.
– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
 |Â
show 2 more comments
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append theoptions snd-hda-intel model=YOUR_MODELto the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel
– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root accesssudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.
– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
Thanks, @root. That "kind of works". That makes the headphones work but not the speaker for both music on my computer and online (youtube, spotify...)
– Viet
Mar 23 at 3:14
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append the
options snd-hda-intel model=YOUR_MODEL to the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel– root
Mar 23 at 3:32
You forgot to put your system specs, but anyway, this document may be helpful. Follow the instruction to diagnose the problem and then append the
options snd-hda-intel model=YOUR_MODEL to the /etc/modprobe.d/alsa-base.conf file. docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel– root
Mar 23 at 3:32
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
I've updated the specs above. I've tried with model=ALC295 Analog but permission denied.
– Viet
Mar 23 at 3:38
You need root access
sudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.– root
Mar 23 at 3:44
You need root access
sudo vim /etc/modprobe.d/alsa-base.conf, then append the options line.– root
Mar 23 at 3:44
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
It worked, but then I restarted my computer and again there's no speaker sound.
– Viet
Mar 23 at 3:53
 |Â
show 2 more comments
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