Microsoft Bluetooth Mouse 3600 doesn't show on device list

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I have a Microsoft Bluetooth Mouse 3600 with a Samsung NP300E5L-KF1BR laptop. It is currently running Ubuntu Xenial. I have TLP installed on Ubuntu also.



Since the day I installed Ubuntu on this laptop the mouse worked weirdly. It takes a while to the work with the laptop on system boot/system wake up and sometimes it disconnects, only working with a reboot.



Yesterday the device disconnected suddenly and unpaired and tried to pair it again. It no longer show on Bluetooth pair list on GUI or on bluetoothctl. The mouse works fine with my phone, and the phone also pairs fine with the laptop, so it must be something wrong between the mouse and the laptop.










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    I have a Microsoft Bluetooth Mouse 3600 with a Samsung NP300E5L-KF1BR laptop. It is currently running Ubuntu Xenial. I have TLP installed on Ubuntu also.



    Since the day I installed Ubuntu on this laptop the mouse worked weirdly. It takes a while to the work with the laptop on system boot/system wake up and sometimes it disconnects, only working with a reboot.



    Yesterday the device disconnected suddenly and unpaired and tried to pair it again. It no longer show on Bluetooth pair list on GUI or on bluetoothctl. The mouse works fine with my phone, and the phone also pairs fine with the laptop, so it must be something wrong between the mouse and the laptop.










    share|improve this question

























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have a Microsoft Bluetooth Mouse 3600 with a Samsung NP300E5L-KF1BR laptop. It is currently running Ubuntu Xenial. I have TLP installed on Ubuntu also.



      Since the day I installed Ubuntu on this laptop the mouse worked weirdly. It takes a while to the work with the laptop on system boot/system wake up and sometimes it disconnects, only working with a reboot.



      Yesterday the device disconnected suddenly and unpaired and tried to pair it again. It no longer show on Bluetooth pair list on GUI or on bluetoothctl. The mouse works fine with my phone, and the phone also pairs fine with the laptop, so it must be something wrong between the mouse and the laptop.










      share|improve this question















      I have a Microsoft Bluetooth Mouse 3600 with a Samsung NP300E5L-KF1BR laptop. It is currently running Ubuntu Xenial. I have TLP installed on Ubuntu also.



      Since the day I installed Ubuntu on this laptop the mouse worked weirdly. It takes a while to the work with the laptop on system boot/system wake up and sometimes it disconnects, only working with a reboot.



      Yesterday the device disconnected suddenly and unpaired and tried to pair it again. It no longer show on Bluetooth pair list on GUI or on bluetoothctl. The mouse works fine with my phone, and the phone also pairs fine with the laptop, so it must be something wrong between the mouse and the laptop.







      mouse bluetooth






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      edited Mar 22 at 17:42

























      asked Mar 22 at 16:29









      athosbr99

      1086




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          1 Answer
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          up vote
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          down vote



          accepted










          This link to the ArchWiki may be helpful



          I had similar issues with my thinkpad bluetooth mouse. It would pair with other devices and temporarily pair with my laptop but eventually unpair. The solution was as follows:



          Edit/create the file /etc/bluetooth/input.conf and apply the following changes:



          # Configuration file for the input service
          # This section contains options which are not specific to any
          # particular interface
          [General]

          # Set idle timeout (in minutes) before the connection will
          # be disconnect (defaults to 0 for no timeout)
          IdleTimeout=0

          #Enable HID protocol handling in userspace input profile
          #Defaults to false(hidp handled in hidp kernel module)
          UserspaceHID=true





          share|improve this answer




















          • the hcitool lescan on last session in the wiki did the trick, yay
            – athosbr99
            Mar 22 at 17:58











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          1 Answer
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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          1
          down vote



          accepted










          This link to the ArchWiki may be helpful



          I had similar issues with my thinkpad bluetooth mouse. It would pair with other devices and temporarily pair with my laptop but eventually unpair. The solution was as follows:



          Edit/create the file /etc/bluetooth/input.conf and apply the following changes:



          # Configuration file for the input service
          # This section contains options which are not specific to any
          # particular interface
          [General]

          # Set idle timeout (in minutes) before the connection will
          # be disconnect (defaults to 0 for no timeout)
          IdleTimeout=0

          #Enable HID protocol handling in userspace input profile
          #Defaults to false(hidp handled in hidp kernel module)
          UserspaceHID=true





          share|improve this answer




















          • the hcitool lescan on last session in the wiki did the trick, yay
            – athosbr99
            Mar 22 at 17:58















          up vote
          1
          down vote



          accepted










          This link to the ArchWiki may be helpful



          I had similar issues with my thinkpad bluetooth mouse. It would pair with other devices and temporarily pair with my laptop but eventually unpair. The solution was as follows:



          Edit/create the file /etc/bluetooth/input.conf and apply the following changes:



          # Configuration file for the input service
          # This section contains options which are not specific to any
          # particular interface
          [General]

          # Set idle timeout (in minutes) before the connection will
          # be disconnect (defaults to 0 for no timeout)
          IdleTimeout=0

          #Enable HID protocol handling in userspace input profile
          #Defaults to false(hidp handled in hidp kernel module)
          UserspaceHID=true





          share|improve this answer




















          • the hcitool lescan on last session in the wiki did the trick, yay
            – athosbr99
            Mar 22 at 17:58













          up vote
          1
          down vote



          accepted







          up vote
          1
          down vote



          accepted






          This link to the ArchWiki may be helpful



          I had similar issues with my thinkpad bluetooth mouse. It would pair with other devices and temporarily pair with my laptop but eventually unpair. The solution was as follows:



          Edit/create the file /etc/bluetooth/input.conf and apply the following changes:



          # Configuration file for the input service
          # This section contains options which are not specific to any
          # particular interface
          [General]

          # Set idle timeout (in minutes) before the connection will
          # be disconnect (defaults to 0 for no timeout)
          IdleTimeout=0

          #Enable HID protocol handling in userspace input profile
          #Defaults to false(hidp handled in hidp kernel module)
          UserspaceHID=true





          share|improve this answer












          This link to the ArchWiki may be helpful



          I had similar issues with my thinkpad bluetooth mouse. It would pair with other devices and temporarily pair with my laptop but eventually unpair. The solution was as follows:



          Edit/create the file /etc/bluetooth/input.conf and apply the following changes:



          # Configuration file for the input service
          # This section contains options which are not specific to any
          # particular interface
          [General]

          # Set idle timeout (in minutes) before the connection will
          # be disconnect (defaults to 0 for no timeout)
          IdleTimeout=0

          #Enable HID protocol handling in userspace input profile
          #Defaults to false(hidp handled in hidp kernel module)
          UserspaceHID=true






          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 22 at 17:34









          paumanok

          664




          664











          • the hcitool lescan on last session in the wiki did the trick, yay
            – athosbr99
            Mar 22 at 17:58

















          • the hcitool lescan on last session in the wiki did the trick, yay
            – athosbr99
            Mar 22 at 17:58
















          the hcitool lescan on last session in the wiki did the trick, yay
          – athosbr99
          Mar 22 at 17:58





          the hcitool lescan on last session in the wiki did the trick, yay
          – athosbr99
          Mar 22 at 17:58


















           

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