Laptop Speakers Not Working But Headphones Fine

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enter image description hereHello I am running Xubuntu 16.04 (kernal is 4.13.0-32-generic) on an Asus laptop, after unplugging headphones the speakers are not working. I have searched a lot of old posts and found no explanation.



Looking at Sound Settings, on the output devices tab, headphones are marked as plugged in, when they are not, and speakers marked as unavailable.



I would be grateful for any help and suggestions with this problem.



Thanks in advance,
PC.










share|improve this question





















  • When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
    – tobiasBora
    Feb 14 at 15:43










  • [part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
    – tobiasBora
    Feb 14 at 15:44










  • Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
    – paulc
    Feb 15 at 0:40











  • Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
    – tobiasBora
    Feb 15 at 14:04










  • Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
    – tobiasBora
    Feb 15 at 14:06














up vote
0
down vote

favorite












enter image description hereHello I am running Xubuntu 16.04 (kernal is 4.13.0-32-generic) on an Asus laptop, after unplugging headphones the speakers are not working. I have searched a lot of old posts and found no explanation.



Looking at Sound Settings, on the output devices tab, headphones are marked as plugged in, when they are not, and speakers marked as unavailable.



I would be grateful for any help and suggestions with this problem.



Thanks in advance,
PC.










share|improve this question





















  • When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
    – tobiasBora
    Feb 14 at 15:43










  • [part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
    – tobiasBora
    Feb 14 at 15:44










  • Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
    – paulc
    Feb 15 at 0:40











  • Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
    – tobiasBora
    Feb 15 at 14:04










  • Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
    – tobiasBora
    Feb 15 at 14:06












up vote
0
down vote

favorite









up vote
0
down vote

favorite











enter image description hereHello I am running Xubuntu 16.04 (kernal is 4.13.0-32-generic) on an Asus laptop, after unplugging headphones the speakers are not working. I have searched a lot of old posts and found no explanation.



Looking at Sound Settings, on the output devices tab, headphones are marked as plugged in, when they are not, and speakers marked as unavailable.



I would be grateful for any help and suggestions with this problem.



Thanks in advance,
PC.










share|improve this question













enter image description hereHello I am running Xubuntu 16.04 (kernal is 4.13.0-32-generic) on an Asus laptop, after unplugging headphones the speakers are not working. I have searched a lot of old posts and found no explanation.



Looking at Sound Settings, on the output devices tab, headphones are marked as plugged in, when they are not, and speakers marked as unavailable.



I would be grateful for any help and suggestions with this problem.



Thanks in advance,
PC.







16.04 sound pulseaudio headphones speakers






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Feb 14 at 14:56









paulc

104




104











  • When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
    – tobiasBora
    Feb 14 at 15:43










  • [part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
    – tobiasBora
    Feb 14 at 15:44










  • Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
    – paulc
    Feb 15 at 0:40











  • Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
    – tobiasBora
    Feb 15 at 14:04










  • Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
    – tobiasBora
    Feb 15 at 14:06
















  • When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
    – tobiasBora
    Feb 14 at 15:43










  • [part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
    – tobiasBora
    Feb 14 at 15:44










  • Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
    – paulc
    Feb 15 at 0:40











  • Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
    – tobiasBora
    Feb 15 at 14:04










  • Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
    – tobiasBora
    Feb 15 at 14:06















When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
– tobiasBora
Feb 14 at 15:43




When you reboot with no headphone pluged, does it work? Sound & microphones are quite strangely supported on linux, and actually I've some trouble on my own laptop with microphone that I was not able to completely solve, so I may not be the bigger help, but I can just advise you to look the option snd-hda-intel mode. [part 1]
– tobiasBora
Feb 14 at 15:43












[part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
– tobiasBora
Feb 14 at 15:44




[part 2] For me adding options snd-hda-intel model=,dell-headset-multi in the new file /etc/modprobe.d/alsa-base.conf and reboot solved some problems. You just need to find the good model (there are plenty of models), and put it on the good card (there is a comma before dell... because the first card is hdmi on my system). In order to make it easier to find, try to post the result of lspci (and a link to a paste of your lshw).
– tobiasBora
Feb 14 at 15:44












Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
– paulc
Feb 15 at 0:40





Thanks for getting back to me tobias, no rebooting with the headphones out had no effect. My codecs are as follows: Intel Haswell HDMI, Realtek ALC3236. I couldn't find a model for ALC3236. So i added the line snd-hda-intel model=auto to /etc/modprobe.d/alsa-base.conf, this did not help. Maybe you could suggest a model for ALC3236?
– paulc
Feb 15 at 0:40













Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
– tobiasBora
Feb 15 at 14:04




Really? It's the same as me. I have no problem with sound with options snd-hda-intel model=dell-headset-multi (if your card is "card 1" when you run aplay -l you would need to add a coma just before dell like in my above example). But my microphone is buggy when I try to plug my headphone, I need to chose between a working internal microphone and a working headphone microphone. Does it work for you?
– tobiasBora
Feb 15 at 14:04












Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
– tobiasBora
Feb 15 at 14:06




Maybe this is related, but it's a fix for mac youtube.com/watch?v=MTbVfRXMJ2I
– tobiasBora
Feb 15 at 14:06










1 Answer
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0
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accepted










For anyone else having these sorts of audio issues, I fixed my problem as follows:



It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.



Firstly install ALSA tools gui:



sudo apt install alsa-tools-gui



A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here






share|improve this answer




















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    1 Answer
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    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    0
    down vote



    accepted










    For anyone else having these sorts of audio issues, I fixed my problem as follows:



    It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.



    Firstly install ALSA tools gui:



    sudo apt install alsa-tools-gui



    A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here






    share|improve this answer
























      up vote
      0
      down vote



      accepted










      For anyone else having these sorts of audio issues, I fixed my problem as follows:



      It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.



      Firstly install ALSA tools gui:



      sudo apt install alsa-tools-gui



      A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here






      share|improve this answer






















        up vote
        0
        down vote



        accepted







        up vote
        0
        down vote



        accepted






        For anyone else having these sorts of audio issues, I fixed my problem as follows:



        It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.



        Firstly install ALSA tools gui:



        sudo apt install alsa-tools-gui



        A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here






        share|improve this answer












        For anyone else having these sorts of audio issues, I fixed my problem as follows:



        It turns out a lot of these issues are caused by false data being passed from the BIOS to ALSA, e.g. in my case the BIOS was communicating to ALSA that headphones were plugged in, when they were not. This miscommunication needs to be overridden.



        Firstly install ALSA tools gui:



        sudo apt install alsa-tools-gui



        A number of links will appear in the multimedia tab of your menu. Select the link named HDAJackRetask, when the gui opens select the appropriate codec and override the erroneous BIOS messages with what you require. See attached image.enter image description here







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Feb 17 at 21:33









        paulc

        104




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