Asus X555U and Genius HS-940BT (bluetooth headphones) compatibility issue [Ubuntu 17.10]

The name of the pictureThe name of the pictureThe name of the pictureClash Royale CLAN TAG#URR8PPP








up vote
0
down vote

favorite












I have a problem with my Bluetooth headphones Genius HS-940BT on my Asus X555U notebook with Ubuntu 17.10. When headphones are VERY close to the notebook I am usually able to pair it with the notebook.



But, when I put it to my head or generally take it a bit further from the computer the signal is lost and the sound is switched back to the notebook. On Windows 10, I don't have ANY troubles with that on same situation.



I will gladly add any necessary output of Unix command if be needed.



Thanks for any help :)




EDIT1:



hciconfig



hci0: Type: Primary Bus: USB
BD Address: 30:52:CB:D7:23:56 ACL MTU: 820:8 SCO MTU: 255:16
UP RUNNING PSCAN
RX bytes:1961 acl:0 sco:0 events:179 errors:0
TX bytes:28118 acl:0 sco:0 commands:179 errors:0



EDIT2:



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT 3:



After all attempts, this one helps - Ubuntu 17.10 - Bluetooth headphones don't work



After bluez reinstallation, I have had to switch headphones sound profile to "High Fidelity Playback (A2DB Sink)" in sound configuration because, with original one, sounds was very bad. Now, headphones work correctly.



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT4:



Finally, I know, where is the problem - I have to turn off a Wi-Fi connection and turn on it after that. After this, Bluetooth is working correctly.



Is there any possibility to get it working without this Wi-Fi manipulation?










share|improve this question























  • Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
    – Fabby
    Mar 28 at 20:40










  • Fabby: Added :)
    – Jakub Å enk
    Mar 29 at 17:37










  • Updated again. :)
    – Jakub Å enk
    Mar 30 at 21:38














up vote
0
down vote

favorite












I have a problem with my Bluetooth headphones Genius HS-940BT on my Asus X555U notebook with Ubuntu 17.10. When headphones are VERY close to the notebook I am usually able to pair it with the notebook.



But, when I put it to my head or generally take it a bit further from the computer the signal is lost and the sound is switched back to the notebook. On Windows 10, I don't have ANY troubles with that on same situation.



I will gladly add any necessary output of Unix command if be needed.



Thanks for any help :)




EDIT1:



hciconfig



hci0: Type: Primary Bus: USB
BD Address: 30:52:CB:D7:23:56 ACL MTU: 820:8 SCO MTU: 255:16
UP RUNNING PSCAN
RX bytes:1961 acl:0 sco:0 events:179 errors:0
TX bytes:28118 acl:0 sco:0 commands:179 errors:0



EDIT2:



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT 3:



After all attempts, this one helps - Ubuntu 17.10 - Bluetooth headphones don't work



After bluez reinstallation, I have had to switch headphones sound profile to "High Fidelity Playback (A2DB Sink)" in sound configuration because, with original one, sounds was very bad. Now, headphones work correctly.



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT4:



Finally, I know, where is the problem - I have to turn off a Wi-Fi connection and turn on it after that. After this, Bluetooth is working correctly.



Is there any possibility to get it working without this Wi-Fi manipulation?










share|improve this question























  • Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
    – Fabby
    Mar 28 at 20:40










  • Fabby: Added :)
    – Jakub Å enk
    Mar 29 at 17:37










  • Updated again. :)
    – Jakub Å enk
    Mar 30 at 21:38












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I have a problem with my Bluetooth headphones Genius HS-940BT on my Asus X555U notebook with Ubuntu 17.10. When headphones are VERY close to the notebook I am usually able to pair it with the notebook.



But, when I put it to my head or generally take it a bit further from the computer the signal is lost and the sound is switched back to the notebook. On Windows 10, I don't have ANY troubles with that on same situation.



I will gladly add any necessary output of Unix command if be needed.



Thanks for any help :)




EDIT1:



hciconfig



hci0: Type: Primary Bus: USB
BD Address: 30:52:CB:D7:23:56 ACL MTU: 820:8 SCO MTU: 255:16
UP RUNNING PSCAN
RX bytes:1961 acl:0 sco:0 events:179 errors:0
TX bytes:28118 acl:0 sco:0 commands:179 errors:0



EDIT2:



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT 3:



After all attempts, this one helps - Ubuntu 17.10 - Bluetooth headphones don't work



After bluez reinstallation, I have had to switch headphones sound profile to "High Fidelity Playback (A2DB Sink)" in sound configuration because, with original one, sounds was very bad. Now, headphones work correctly.



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT4:



Finally, I know, where is the problem - I have to turn off a Wi-Fi connection and turn on it after that. After this, Bluetooth is working correctly.



Is there any possibility to get it working without this Wi-Fi manipulation?










share|improve this question















I have a problem with my Bluetooth headphones Genius HS-940BT on my Asus X555U notebook with Ubuntu 17.10. When headphones are VERY close to the notebook I am usually able to pair it with the notebook.



But, when I put it to my head or generally take it a bit further from the computer the signal is lost and the sound is switched back to the notebook. On Windows 10, I don't have ANY troubles with that on same situation.



I will gladly add any necessary output of Unix command if be needed.



Thanks for any help :)




EDIT1:



hciconfig



hci0: Type: Primary Bus: USB
BD Address: 30:52:CB:D7:23:56 ACL MTU: 820:8 SCO MTU: 255:16
UP RUNNING PSCAN
RX bytes:1961 acl:0 sco:0 events:179 errors:0
TX bytes:28118 acl:0 sco:0 commands:179 errors:0



EDIT2:



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT 3:



After all attempts, this one helps - Ubuntu 17.10 - Bluetooth headphones don't work



After bluez reinstallation, I have had to switch headphones sound profile to "High Fidelity Playback (A2DB Sink)" in sound configuration because, with original one, sounds was very bad. Now, headphones work correctly.



OK, after notebook shutdown and start, the problem is back. And now, even bluez reinstallation, headphones don't work.




EDIT4:



Finally, I know, where is the problem - I have to turn off a Wi-Fi connection and turn on it after that. After this, Bluetooth is working correctly.



Is there any possibility to get it working without this Wi-Fi manipulation?







sound bluetooth headphones






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 30 at 21:36

























asked Mar 28 at 16:59









Jakub Å enk

11




11











  • Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
    – Fabby
    Mar 28 at 20:40










  • Fabby: Added :)
    – Jakub Å enk
    Mar 29 at 17:37










  • Updated again. :)
    – Jakub Å enk
    Mar 30 at 21:38
















  • Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
    – Fabby
    Mar 28 at 20:40










  • Fabby: Added :)
    – Jakub Å enk
    Mar 29 at 17:37










  • Updated again. :)
    – Jakub Å enk
    Mar 30 at 21:38















Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
– Fabby
Mar 28 at 20:40




Welcome to Ask Ubuntu! :-) Please edit your answer and provide the output to hciconfig, please?
– Fabby
Mar 28 at 20:40












Fabby: Added :)
– Jakub Å enk
Mar 29 at 17:37




Fabby: Added :)
– Jakub Å enk
Mar 29 at 17:37












Updated again. :)
– Jakub Å enk
Mar 30 at 21:38




Updated again. :)
– Jakub Å enk
Mar 30 at 21:38















active

oldest

votes











Your Answer







StackExchange.ready(function()
var channelOptions =
tags: "".split(" "),
id: "89"
;
initTagRenderer("".split(" "), "".split(" "), channelOptions);

StackExchange.using("externalEditor", function()
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled)
StackExchange.using("snippets", function()
createEditor();
);

else
createEditor();

);

function createEditor()
StackExchange.prepareEditor(
heartbeatType: 'answer',
convertImagesToLinks: true,
noModals: false,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
);



);













 

draft saved


draft discarded


















StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1020029%2fasus-x555u-and-genius-hs-940bt-bluetooth-headphones-compatibility-issue-ubunt%23new-answer', 'question_page');

);

Post as a guest



































active

oldest

votes













active

oldest

votes









active

oldest

votes






active

oldest

votes















 

draft saved


draft discarded















































 


draft saved


draft discarded














StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1020029%2fasus-x555u-and-genius-hs-940bt-bluetooth-headphones-compatibility-issue-ubunt%23new-answer', 'question_page');

);

Post as a guest













































































Popular posts from this blog

pylint3 and pip3 broken

Missing snmpget and snmpwalk

How to enroll fingerprints to Ubuntu 17.10 with VFS491