No sound after update of 16.04, restored with kernel rollback [closed]

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3
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This morning, I got prompted to do a software update which I allowed to proceed.



Then my sound stopped working.



I had just recently deleted all older kernels so couldn't roll back. I used an app called "ukuu" to get back an older kernel and now my sound works.



The kernel that didn't work is linux-image-4.13.0-36-generic



The one I rolled back to that does work is linux-image-4.12.14-041214-generic



Anyone else run into this? Did I do the right thing?



ALso, this site (https://wiki.ubuntu.com/Kernel/RollingLTSEnablementStack) makes it seem that a kernel update might have happened here.



Can anyone shed any light here? I had been updating the system regularly with no problems and this is the first time encountering this issue.










share|improve this question













closed as off-topic by user535733, karel, user117103, Zanna, clearkimura Mar 1 at 12:16


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – user535733, karel, guntbert, Zanna, clearkimura
If this question can be reworded to fit the rules in the help center, please edit the question.












  • If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
    – user535733
    Feb 28 at 2:16










  • Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
    – NRaygun
    Feb 28 at 3:04










  • Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
    – user535733
    Feb 28 at 3:42










  • see How do I report a bug?
    – Zanna
    Feb 28 at 17:03










  • Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
    – NRaygun
    Mar 1 at 1:16















up vote
3
down vote

favorite












This morning, I got prompted to do a software update which I allowed to proceed.



Then my sound stopped working.



I had just recently deleted all older kernels so couldn't roll back. I used an app called "ukuu" to get back an older kernel and now my sound works.



The kernel that didn't work is linux-image-4.13.0-36-generic



The one I rolled back to that does work is linux-image-4.12.14-041214-generic



Anyone else run into this? Did I do the right thing?



ALso, this site (https://wiki.ubuntu.com/Kernel/RollingLTSEnablementStack) makes it seem that a kernel update might have happened here.



Can anyone shed any light here? I had been updating the system regularly with no problems and this is the first time encountering this issue.










share|improve this question













closed as off-topic by user535733, karel, user117103, Zanna, clearkimura Mar 1 at 12:16


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – user535733, karel, guntbert, Zanna, clearkimura
If this question can be reworded to fit the rules in the help center, please edit the question.












  • If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
    – user535733
    Feb 28 at 2:16










  • Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
    – NRaygun
    Feb 28 at 3:04










  • Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
    – user535733
    Feb 28 at 3:42










  • see How do I report a bug?
    – Zanna
    Feb 28 at 17:03










  • Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
    – NRaygun
    Mar 1 at 1:16













up vote
3
down vote

favorite









up vote
3
down vote

favorite











This morning, I got prompted to do a software update which I allowed to proceed.



Then my sound stopped working.



I had just recently deleted all older kernels so couldn't roll back. I used an app called "ukuu" to get back an older kernel and now my sound works.



The kernel that didn't work is linux-image-4.13.0-36-generic



The one I rolled back to that does work is linux-image-4.12.14-041214-generic



Anyone else run into this? Did I do the right thing?



ALso, this site (https://wiki.ubuntu.com/Kernel/RollingLTSEnablementStack) makes it seem that a kernel update might have happened here.



Can anyone shed any light here? I had been updating the system regularly with no problems and this is the first time encountering this issue.










share|improve this question













This morning, I got prompted to do a software update which I allowed to proceed.



Then my sound stopped working.



I had just recently deleted all older kernels so couldn't roll back. I used an app called "ukuu" to get back an older kernel and now my sound works.



The kernel that didn't work is linux-image-4.13.0-36-generic



The one I rolled back to that does work is linux-image-4.12.14-041214-generic



Anyone else run into this? Did I do the right thing?



ALso, this site (https://wiki.ubuntu.com/Kernel/RollingLTSEnablementStack) makes it seem that a kernel update might have happened here.



Can anyone shed any light here? I had been updating the system regularly with no problems and this is the first time encountering this issue.







16.04 kernel xubuntu






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Feb 27 at 23:37









NRaygun

416




416




closed as off-topic by user535733, karel, user117103, Zanna, clearkimura Mar 1 at 12:16


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – user535733, karel, guntbert, Zanna, clearkimura
If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by user535733, karel, user117103, Zanna, clearkimura Mar 1 at 12:16


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – user535733, karel, guntbert, Zanna, clearkimura
If this question can be reworded to fit the rules in the help center, please edit the question.











  • If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
    – user535733
    Feb 28 at 2:16










  • Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
    – NRaygun
    Feb 28 at 3:04










  • Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
    – user535733
    Feb 28 at 3:42










  • see How do I report a bug?
    – Zanna
    Feb 28 at 17:03










  • Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
    – NRaygun
    Mar 1 at 1:16

















  • If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
    – user535733
    Feb 28 at 2:16










  • Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
    – NRaygun
    Feb 28 at 3:04










  • Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
    – user535733
    Feb 28 at 3:42










  • see How do I report a bug?
    – Zanna
    Feb 28 at 17:03










  • Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
    – NRaygun
    Mar 1 at 1:16
















If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
– user535733
Feb 28 at 2:16




If the only difference is a change of kernels, then please file a bug report against the 'linux' package.
– user535733
Feb 28 at 2:16












Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
– NRaygun
Feb 28 at 3:04




Not exactly sure how to do that - can you point me to somewhere to learn how to file such a bug report?
– NRaygun
Feb 28 at 3:04












Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
– user535733
Feb 28 at 3:42




Oh...bug reports need to be pretty certain and exact about the problem. Developers do not have unlimited time to do basic troubleshooting, so they don't. Ubuntu participants (like you and me) are expected to learn the basic troubleshooting and proper reporting skills. to improve Open Source software like the Linux Kernel. Use the 'Search' feature to ask questions like 'how do I troubleshoot <my problem>' or 'how do I report this bug'.
– user535733
Feb 28 at 3:42












see How do I report a bug?
– Zanna
Feb 28 at 17:03




see How do I report a bug?
– Zanna
Feb 28 at 17:03












Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
– NRaygun
Mar 1 at 1:16





Got it! I followed the instructions at the end of Step 3 here and it worked. I guess the Alsa drivers needed an update after the kernel update. help.ubuntu.com/community/SoundTroubleshootingProcedure
– NRaygun
Mar 1 at 1:16
















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