Can load and play DVD+R discs only

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I just loaded Ubuntu 16.04 onto a Toshiba C75D-B laptop. I updated and upgraded apps after installation. It will not play, nor appear to recognize, CDs. With DVD-Rs, I get "Error mounting/dev/sr0 at/media..." (then names on the disc, I think they are file names) and further down on the error notice ".../dev/sro; can't read super block." It seems to play data and video DVD+Rs OK, but the sound is at reduced volume, even with volume levels at peak.



I'm a complete newbie to Ubuntu and how it works. This has me stymied. Any suggestions?







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  • This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
    – Chai T. Rex
    May 14 at 0:38















up vote
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down vote

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I just loaded Ubuntu 16.04 onto a Toshiba C75D-B laptop. I updated and upgraded apps after installation. It will not play, nor appear to recognize, CDs. With DVD-Rs, I get "Error mounting/dev/sr0 at/media..." (then names on the disc, I think they are file names) and further down on the error notice ".../dev/sro; can't read super block." It seems to play data and video DVD+Rs OK, but the sound is at reduced volume, even with volume levels at peak.



I'm a complete newbie to Ubuntu and how it works. This has me stymied. Any suggestions?







share|improve this question




















  • This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
    – Chai T. Rex
    May 14 at 0:38













up vote
0
down vote

favorite









up vote
0
down vote

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I just loaded Ubuntu 16.04 onto a Toshiba C75D-B laptop. I updated and upgraded apps after installation. It will not play, nor appear to recognize, CDs. With DVD-Rs, I get "Error mounting/dev/sr0 at/media..." (then names on the disc, I think they are file names) and further down on the error notice ".../dev/sro; can't read super block." It seems to play data and video DVD+Rs OK, but the sound is at reduced volume, even with volume levels at peak.



I'm a complete newbie to Ubuntu and how it works. This has me stymied. Any suggestions?







share|improve this question












I just loaded Ubuntu 16.04 onto a Toshiba C75D-B laptop. I updated and upgraded apps after installation. It will not play, nor appear to recognize, CDs. With DVD-Rs, I get "Error mounting/dev/sr0 at/media..." (then names on the disc, I think they are file names) and further down on the error notice ".../dev/sro; can't read super block." It seems to play data and video DVD+Rs OK, but the sound is at reduced volume, even with volume levels at peak.



I'm a complete newbie to Ubuntu and how it works. This has me stymied. Any suggestions?









share|improve this question











share|improve this question




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asked May 13 at 23:14









GAR

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  • This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
    – Chai T. Rex
    May 14 at 0:38

















  • This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
    – Chai T. Rex
    May 14 at 0:38
















This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
– Chai T. Rex
May 14 at 0:38





This is probably a hardware problem with the drive. Do these failures currently happen on other OSes?
– Chai T. Rex
May 14 at 0:38
















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