Samsung ML-1865 printer not working Ubuntu 17.10

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I have been trying to install the drivers for my Samsung ML-1865 printer since I installed Ubuntu 17.10 but have had no luck yet.



I downloaded the Ubuntu drivers from here:
https://support.hp.com/us-en/drivers/selfservice/samsung-ml-1865-laser-printer-series/19134664,

but every time I try to print something I get a blank page with the message:



INTERNAL ERROR - Please use the proper driver.

POSITION: 0x0 (0)

SYSTEM: h6f2_5.49/xl_op

LINE: 180

VERSION: SPL 5.49 10-20-2010.



I have no idea how to solve this problem. Any help is more than welcomed :)










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    up vote
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    I have been trying to install the drivers for my Samsung ML-1865 printer since I installed Ubuntu 17.10 but have had no luck yet.



    I downloaded the Ubuntu drivers from here:
    https://support.hp.com/us-en/drivers/selfservice/samsung-ml-1865-laser-printer-series/19134664,

    but every time I try to print something I get a blank page with the message:



    INTERNAL ERROR - Please use the proper driver.

    POSITION: 0x0 (0)

    SYSTEM: h6f2_5.49/xl_op

    LINE: 180

    VERSION: SPL 5.49 10-20-2010.



    I have no idea how to solve this problem. Any help is more than welcomed :)










    share|improve this question























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have been trying to install the drivers for my Samsung ML-1865 printer since I installed Ubuntu 17.10 but have had no luck yet.



      I downloaded the Ubuntu drivers from here:
      https://support.hp.com/us-en/drivers/selfservice/samsung-ml-1865-laser-printer-series/19134664,

      but every time I try to print something I get a blank page with the message:



      INTERNAL ERROR - Please use the proper driver.

      POSITION: 0x0 (0)

      SYSTEM: h6f2_5.49/xl_op

      LINE: 180

      VERSION: SPL 5.49 10-20-2010.



      I have no idea how to solve this problem. Any help is more than welcomed :)










      share|improve this question













      I have been trying to install the drivers for my Samsung ML-1865 printer since I installed Ubuntu 17.10 but have had no luck yet.



      I downloaded the Ubuntu drivers from here:
      https://support.hp.com/us-en/drivers/selfservice/samsung-ml-1865-laser-printer-series/19134664,

      but every time I try to print something I get a blank page with the message:



      INTERNAL ERROR - Please use the proper driver.

      POSITION: 0x0 (0)

      SYSTEM: h6f2_5.49/xl_op

      LINE: 180

      VERSION: SPL 5.49 10-20-2010.



      I have no idea how to solve this problem. Any help is more than welcomed :)







      drivers printing 17.10 samsung






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      asked Jan 29 at 5:15









      SantiMontouliu

      224




      224




















          1 Answer
          1






          active

          oldest

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          up vote
          1
          down vote



          accepted










          so if I were installing the driver; I would download uld_v1.00.36_00.91.tar.gz from your link and then open a terminal and paste in the commands below



          cd Downloads
          tar -zxvf uld_v1.00.36_00.91.tar.gz
          cd uld
          sudo ./install.sh


          and that should install the driver; please tell us if you did that






          share|improve this answer




















          • Hi, thanks for the answer but it didn't work. I'm still getting the same message...
            – SantiMontouliu
            Jan 29 at 14:28










          • so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
            – pdc
            Jan 29 at 19:59










          • your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
            – pdc
            Jan 29 at 20:01










          • I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
            – SantiMontouliu
            Jan 29 at 23:00











          • that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
            – pdc
            Jan 30 at 16:13










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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          1
          down vote



          accepted










          so if I were installing the driver; I would download uld_v1.00.36_00.91.tar.gz from your link and then open a terminal and paste in the commands below



          cd Downloads
          tar -zxvf uld_v1.00.36_00.91.tar.gz
          cd uld
          sudo ./install.sh


          and that should install the driver; please tell us if you did that






          share|improve this answer




















          • Hi, thanks for the answer but it didn't work. I'm still getting the same message...
            – SantiMontouliu
            Jan 29 at 14:28










          • so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
            – pdc
            Jan 29 at 19:59










          • your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
            – pdc
            Jan 29 at 20:01










          • I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
            – SantiMontouliu
            Jan 29 at 23:00











          • that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
            – pdc
            Jan 30 at 16:13














          up vote
          1
          down vote



          accepted










          so if I were installing the driver; I would download uld_v1.00.36_00.91.tar.gz from your link and then open a terminal and paste in the commands below



          cd Downloads
          tar -zxvf uld_v1.00.36_00.91.tar.gz
          cd uld
          sudo ./install.sh


          and that should install the driver; please tell us if you did that






          share|improve this answer




















          • Hi, thanks for the answer but it didn't work. I'm still getting the same message...
            – SantiMontouliu
            Jan 29 at 14:28










          • so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
            – pdc
            Jan 29 at 19:59










          • your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
            – pdc
            Jan 29 at 20:01










          • I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
            – SantiMontouliu
            Jan 29 at 23:00











          • that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
            – pdc
            Jan 30 at 16:13












          up vote
          1
          down vote



          accepted







          up vote
          1
          down vote



          accepted






          so if I were installing the driver; I would download uld_v1.00.36_00.91.tar.gz from your link and then open a terminal and paste in the commands below



          cd Downloads
          tar -zxvf uld_v1.00.36_00.91.tar.gz
          cd uld
          sudo ./install.sh


          and that should install the driver; please tell us if you did that






          share|improve this answer












          so if I were installing the driver; I would download uld_v1.00.36_00.91.tar.gz from your link and then open a terminal and paste in the commands below



          cd Downloads
          tar -zxvf uld_v1.00.36_00.91.tar.gz
          cd uld
          sudo ./install.sh


          and that should install the driver; please tell us if you did that







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jan 29 at 5:23









          pdc

          68436




          68436











          • Hi, thanks for the answer but it didn't work. I'm still getting the same message...
            – SantiMontouliu
            Jan 29 at 14:28










          • so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
            – pdc
            Jan 29 at 19:59










          • your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
            – pdc
            Jan 29 at 20:01










          • I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
            – SantiMontouliu
            Jan 29 at 23:00











          • that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
            – pdc
            Jan 30 at 16:13
















          • Hi, thanks for the answer but it didn't work. I'm still getting the same message...
            – SantiMontouliu
            Jan 29 at 14:28










          • so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
            – pdc
            Jan 29 at 19:59










          • your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
            – pdc
            Jan 29 at 20:01










          • I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
            – SantiMontouliu
            Jan 29 at 23:00











          • that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
            – pdc
            Jan 30 at 16:13















          Hi, thanks for the answer but it didn't work. I'm still getting the same message...
          – SantiMontouliu
          Jan 29 at 14:28




          Hi, thanks for the answer but it didn't work. I'm still getting the same message...
          – SantiMontouliu
          Jan 29 at 14:28












          so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
          – pdc
          Jan 29 at 19:59




          so if you go to the PRINTERS folder; how many icons do you have for the Samsung? And if you right-click on each icon; and look in PROPERTIES and then in the MAKE & MODEL window; please paste what you get from there please ..
          – pdc
          Jan 29 at 19:59












          your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
          – pdc
          Jan 29 at 20:01




          your printer is airprint-compatible; support.apple.com/en-nz/HT201311 and Ubuntu has had airprint support since 17.04 so when you try to print; and get a list of options ... is there an option that says "driverless" because that should be the airprint; and it should .......... just work ...............
          – pdc
          Jan 29 at 20:01












          I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
          – SantiMontouliu
          Jan 29 at 23:00





          I checked the printers folder as you said and noticed that the printer's make & model was shown as 1760 (don't know why). I changed it to 1860, and had to also change the Device URI... I then tried printing again and it worked! Thank you so much for your time and help!!
          – SantiMontouliu
          Jan 29 at 23:00













          that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
          – pdc
          Jan 30 at 16:13




          that's great; you did very well; ........... if you go to print in eg LibreOffice, are there any options saying "driverless": I ask as I would have thought you would have an airprint option as well as the ULD one .......
          – pdc
          Jan 30 at 16:13

















           

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