No sound on Ubuntu 18.04 (Spotify and YouTube don't work either)

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Since I updated Ubuntu from 16.x to 17.10 and then to 18.04 I don't have any sound. There is also a problem with videos in web browser (they look like a slideshow, still no sound) and Spotify, where it looks like music is loading but nothing happens.



Alsa info script output







share|improve this question


























    up vote
    2
    down vote

    favorite
    2












    Since I updated Ubuntu from 16.x to 17.10 and then to 18.04 I don't have any sound. There is also a problem with videos in web browser (they look like a slideshow, still no sound) and Spotify, where it looks like music is loading but nothing happens.



    Alsa info script output







    share|improve this question
























      up vote
      2
      down vote

      favorite
      2









      up vote
      2
      down vote

      favorite
      2






      2





      Since I updated Ubuntu from 16.x to 17.10 and then to 18.04 I don't have any sound. There is also a problem with videos in web browser (they look like a slideshow, still no sound) and Spotify, where it looks like music is loading but nothing happens.



      Alsa info script output







      share|improve this question














      Since I updated Ubuntu from 16.x to 17.10 and then to 18.04 I don't have any sound. There is also a problem with videos in web browser (they look like a slideshow, still no sound) and Spotify, where it looks like music is loading but nothing happens.



      Alsa info script output









      share|improve this question













      share|improve this question




      share|improve this question








      edited May 12 at 7:04









      Zanna

      47.9k13119227




      47.9k13119227










      asked May 8 at 20:21









      Anna Prus

      111




      111




















          2 Answers
          2






          active

          oldest

          votes

















          up vote
          1
          down vote













          Have you tried re-installing pulseaudio and alsa? If not, type these commands in order.



          sudo apt update
          sudo apt remove --purge alsa-base pulseaudio
          sudo apt install alsa-base pulseaudio
          sudo alsa force-reload


          EDIT : For users with older versions of Ubuntu where apt is not there, use apt-get.






          share|improve this answer






















          • I did, but... what now?
            – Anna Prus
            May 8 at 20:52










          • Is pulseaudio is able to connect to the Audio Server?
            – Vishesh Gautam
            May 8 at 21:02










          • Type start-pulseaudio-x11 on Terminal to verify.
            – Vishesh Gautam
            May 8 at 21:03










          • failed, unable to initialize
            – Anna Prus
            May 8 at 21:12










          • it fixed the issue on my computer
            – Zoltán Süle
            May 10 at 12:15

















          up vote
          0
          down vote













          Probably this will solve your problem.



          killall pulseaudio 
          rm -r ~/.config/pulse/*





          share|improve this answer


















          • 4




            you really should explain what these commands do and how they are supposed to help.
            – guntbert
            May 11 at 18:16










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          2 Answers
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          active

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          2 Answers
          2






          active

          oldest

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          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          1
          down vote













          Have you tried re-installing pulseaudio and alsa? If not, type these commands in order.



          sudo apt update
          sudo apt remove --purge alsa-base pulseaudio
          sudo apt install alsa-base pulseaudio
          sudo alsa force-reload


          EDIT : For users with older versions of Ubuntu where apt is not there, use apt-get.






          share|improve this answer






















          • I did, but... what now?
            – Anna Prus
            May 8 at 20:52










          • Is pulseaudio is able to connect to the Audio Server?
            – Vishesh Gautam
            May 8 at 21:02










          • Type start-pulseaudio-x11 on Terminal to verify.
            – Vishesh Gautam
            May 8 at 21:03










          • failed, unable to initialize
            – Anna Prus
            May 8 at 21:12










          • it fixed the issue on my computer
            – Zoltán Süle
            May 10 at 12:15














          up vote
          1
          down vote













          Have you tried re-installing pulseaudio and alsa? If not, type these commands in order.



          sudo apt update
          sudo apt remove --purge alsa-base pulseaudio
          sudo apt install alsa-base pulseaudio
          sudo alsa force-reload


          EDIT : For users with older versions of Ubuntu where apt is not there, use apt-get.






          share|improve this answer






















          • I did, but... what now?
            – Anna Prus
            May 8 at 20:52










          • Is pulseaudio is able to connect to the Audio Server?
            – Vishesh Gautam
            May 8 at 21:02










          • Type start-pulseaudio-x11 on Terminal to verify.
            – Vishesh Gautam
            May 8 at 21:03










          • failed, unable to initialize
            – Anna Prus
            May 8 at 21:12










          • it fixed the issue on my computer
            – Zoltán Süle
            May 10 at 12:15












          up vote
          1
          down vote










          up vote
          1
          down vote









          Have you tried re-installing pulseaudio and alsa? If not, type these commands in order.



          sudo apt update
          sudo apt remove --purge alsa-base pulseaudio
          sudo apt install alsa-base pulseaudio
          sudo alsa force-reload


          EDIT : For users with older versions of Ubuntu where apt is not there, use apt-get.






          share|improve this answer














          Have you tried re-installing pulseaudio and alsa? If not, type these commands in order.



          sudo apt update
          sudo apt remove --purge alsa-base pulseaudio
          sudo apt install alsa-base pulseaudio
          sudo alsa force-reload


          EDIT : For users with older versions of Ubuntu where apt is not there, use apt-get.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited May 11 at 8:01







          user828414

















          answered May 8 at 20:38









          Vishesh Gautam

          36011




          36011











          • I did, but... what now?
            – Anna Prus
            May 8 at 20:52










          • Is pulseaudio is able to connect to the Audio Server?
            – Vishesh Gautam
            May 8 at 21:02










          • Type start-pulseaudio-x11 on Terminal to verify.
            – Vishesh Gautam
            May 8 at 21:03










          • failed, unable to initialize
            – Anna Prus
            May 8 at 21:12










          • it fixed the issue on my computer
            – Zoltán Süle
            May 10 at 12:15
















          • I did, but... what now?
            – Anna Prus
            May 8 at 20:52










          • Is pulseaudio is able to connect to the Audio Server?
            – Vishesh Gautam
            May 8 at 21:02










          • Type start-pulseaudio-x11 on Terminal to verify.
            – Vishesh Gautam
            May 8 at 21:03










          • failed, unable to initialize
            – Anna Prus
            May 8 at 21:12










          • it fixed the issue on my computer
            – Zoltán Süle
            May 10 at 12:15















          I did, but... what now?
          – Anna Prus
          May 8 at 20:52




          I did, but... what now?
          – Anna Prus
          May 8 at 20:52












          Is pulseaudio is able to connect to the Audio Server?
          – Vishesh Gautam
          May 8 at 21:02




          Is pulseaudio is able to connect to the Audio Server?
          – Vishesh Gautam
          May 8 at 21:02












          Type start-pulseaudio-x11 on Terminal to verify.
          – Vishesh Gautam
          May 8 at 21:03




          Type start-pulseaudio-x11 on Terminal to verify.
          – Vishesh Gautam
          May 8 at 21:03












          failed, unable to initialize
          – Anna Prus
          May 8 at 21:12




          failed, unable to initialize
          – Anna Prus
          May 8 at 21:12












          it fixed the issue on my computer
          – Zoltán Süle
          May 10 at 12:15




          it fixed the issue on my computer
          – Zoltán Süle
          May 10 at 12:15












          up vote
          0
          down vote













          Probably this will solve your problem.



          killall pulseaudio 
          rm -r ~/.config/pulse/*





          share|improve this answer


















          • 4




            you really should explain what these commands do and how they are supposed to help.
            – guntbert
            May 11 at 18:16














          up vote
          0
          down vote













          Probably this will solve your problem.



          killall pulseaudio 
          rm -r ~/.config/pulse/*





          share|improve this answer


















          • 4




            you really should explain what these commands do and how they are supposed to help.
            – guntbert
            May 11 at 18:16












          up vote
          0
          down vote










          up vote
          0
          down vote









          Probably this will solve your problem.



          killall pulseaudio 
          rm -r ~/.config/pulse/*





          share|improve this answer














          Probably this will solve your problem.



          killall pulseaudio 
          rm -r ~/.config/pulse/*






          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited May 12 at 9:03









          Zanna

          47.9k13119227




          47.9k13119227










          answered May 11 at 8:10









          Vikas

          233




          233







          • 4




            you really should explain what these commands do and how they are supposed to help.
            – guntbert
            May 11 at 18:16












          • 4




            you really should explain what these commands do and how they are supposed to help.
            – guntbert
            May 11 at 18:16







          4




          4




          you really should explain what these commands do and how they are supposed to help.
          – guntbert
          May 11 at 18:16




          you really should explain what these commands do and how they are supposed to help.
          – guntbert
          May 11 at 18:16












           

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