Cannot login with upgraded ubuntu 18.04

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I had upgraded ubuntu to 18.04 and now I have a very major problem on my laptop: I cannot login at all. The computer is a dell with ubuntu installed by the manufacter some years ago and the preceding upgrades went ok.



What happens is the following: The boot sequence goes ok until I reach the state of putting my password. The password is recognized but then nothing happens. The laptop is in a state of stasis and absolutely nothing happens for minutes on end.



There is no apparent possibility to change to another window manager that is less dangerous and so my laptop is not usable and if I do not find a way out my data are lost. What options are possible in that situation.







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  • are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
    – Zanna
    May 8 at 12:42










  • What exactly is on the screen when this happens?
    – Steve
    May 8 at 12:44










  • Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
    – Mathieu Dutour Sikiric
    May 8 at 13:00










  • With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
    – Mathieu Dutour Sikiric
    May 8 at 13:30











  • Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
    – Mathieu Dutour Sikiric
    May 8 at 13:49














up vote
1
down vote

favorite












I had upgraded ubuntu to 18.04 and now I have a very major problem on my laptop: I cannot login at all. The computer is a dell with ubuntu installed by the manufacter some years ago and the preceding upgrades went ok.



What happens is the following: The boot sequence goes ok until I reach the state of putting my password. The password is recognized but then nothing happens. The laptop is in a state of stasis and absolutely nothing happens for minutes on end.



There is no apparent possibility to change to another window manager that is less dangerous and so my laptop is not usable and if I do not find a way out my data are lost. What options are possible in that situation.







share|improve this question




















  • are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
    – Zanna
    May 8 at 12:42










  • What exactly is on the screen when this happens?
    – Steve
    May 8 at 12:44










  • Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
    – Mathieu Dutour Sikiric
    May 8 at 13:00










  • With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
    – Mathieu Dutour Sikiric
    May 8 at 13:30











  • Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
    – Mathieu Dutour Sikiric
    May 8 at 13:49












up vote
1
down vote

favorite









up vote
1
down vote

favorite











I had upgraded ubuntu to 18.04 and now I have a very major problem on my laptop: I cannot login at all. The computer is a dell with ubuntu installed by the manufacter some years ago and the preceding upgrades went ok.



What happens is the following: The boot sequence goes ok until I reach the state of putting my password. The password is recognized but then nothing happens. The laptop is in a state of stasis and absolutely nothing happens for minutes on end.



There is no apparent possibility to change to another window manager that is less dangerous and so my laptop is not usable and if I do not find a way out my data are lost. What options are possible in that situation.







share|improve this question












I had upgraded ubuntu to 18.04 and now I have a very major problem on my laptop: I cannot login at all. The computer is a dell with ubuntu installed by the manufacter some years ago and the preceding upgrades went ok.



What happens is the following: The boot sequence goes ok until I reach the state of putting my password. The password is recognized but then nothing happens. The laptop is in a state of stasis and absolutely nothing happens for minutes on end.



There is no apparent possibility to change to another window manager that is less dangerous and so my laptop is not usable and if I do not find a way out my data are lost. What options are possible in that situation.









share|improve this question











share|improve this question




share|improve this question










asked May 8 at 10:48









Mathieu Dutour Sikiric

213




213











  • are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
    – Zanna
    May 8 at 12:42










  • What exactly is on the screen when this happens?
    – Steve
    May 8 at 12:44










  • Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
    – Mathieu Dutour Sikiric
    May 8 at 13:00










  • With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
    – Mathieu Dutour Sikiric
    May 8 at 13:30











  • Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
    – Mathieu Dutour Sikiric
    May 8 at 13:49
















  • are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
    – Zanna
    May 8 at 12:42










  • What exactly is on the screen when this happens?
    – Steve
    May 8 at 12:44










  • Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
    – Mathieu Dutour Sikiric
    May 8 at 13:00










  • With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
    – Mathieu Dutour Sikiric
    May 8 at 13:30











  • Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
    – Mathieu Dutour Sikiric
    May 8 at 13:49















are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
– Zanna
May 8 at 12:42




are you able to get a shell by pressing ctrl alt F2 or F3 (4,5,6...)?
– Zanna
May 8 at 12:42












What exactly is on the screen when this happens?
– Steve
May 8 at 12:44




What exactly is on the screen when this happens?
– Steve
May 8 at 12:44












Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
– Mathieu Dutour Sikiric
May 8 at 13:00




Nothing shows up on the screen. Only pointer of the mouse which sometimes I can move and sometimes not.
– Mathieu Dutour Sikiric
May 8 at 13:00












With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
– Mathieu Dutour Sikiric
May 8 at 13:30





With "Ctrl alt F4" I could get a shell and copy my data which is major +. But the problem remains that graphical login is impossible.
– Mathieu Dutour Sikiric
May 8 at 13:30













Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
– Mathieu Dutour Sikiric
May 8 at 13:49




Sometimes (only 1 time so far) the login actually pass and I can work. Sometimes nothing appears for 5 minutes. Sometimes the login does not happen and I am throw back to the login screen. No predicable behavior.
– Mathieu Dutour Sikiric
May 8 at 13:49










1 Answer
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Try this: (login to console ctrl + alt + f2)



sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
reboot





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    1 Answer
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    up vote
    0
    down vote













    Try this: (login to console ctrl + alt + f2)



    sudo apt-get update
    sudo apt-get upgrade
    sudo apt-get dist-upgrade
    reboot





    share|improve this answer
























      up vote
      0
      down vote













      Try this: (login to console ctrl + alt + f2)



      sudo apt-get update
      sudo apt-get upgrade
      sudo apt-get dist-upgrade
      reboot





      share|improve this answer






















        up vote
        0
        down vote










        up vote
        0
        down vote









        Try this: (login to console ctrl + alt + f2)



        sudo apt-get update
        sudo apt-get upgrade
        sudo apt-get dist-upgrade
        reboot





        share|improve this answer












        Try this: (login to console ctrl + alt + f2)



        sudo apt-get update
        sudo apt-get upgrade
        sudo apt-get dist-upgrade
        reboot






        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jun 27 at 21:44









        EdZ

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