Unable to install dual boot ubuntu on windows 10; caps lock key keeps blinking

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I am trying to install dual-boot Ubuntu 16.04 onto Win10 w/USB stick, but after selecting anything from the purple menu (Try w/o installing, install, etc.), the screen flashes, goes black and then nothing happens except the caps lock key starts blinking. I've used this same USB ISO to install Ubuntu several other times. I've tried both USB ports.



Does anyone know what could be causing this?



I'm running Win 10 x64, v. 1709, build 16299.371; on HP Envy x360 15m-bq0xx, AMD-FX-9800P, Radeon R7 2.7GHz, 8gb RAM.







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  • Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
    – Noki
    Apr 30 at 21:09










  • @Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
    – Keiva
    Apr 30 at 21:24











  • Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
    – Noki
    Apr 30 at 21:28














up vote
0
down vote

favorite












I am trying to install dual-boot Ubuntu 16.04 onto Win10 w/USB stick, but after selecting anything from the purple menu (Try w/o installing, install, etc.), the screen flashes, goes black and then nothing happens except the caps lock key starts blinking. I've used this same USB ISO to install Ubuntu several other times. I've tried both USB ports.



Does anyone know what could be causing this?



I'm running Win 10 x64, v. 1709, build 16299.371; on HP Envy x360 15m-bq0xx, AMD-FX-9800P, Radeon R7 2.7GHz, 8gb RAM.







share|improve this question




















  • Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
    – Noki
    Apr 30 at 21:09










  • @Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
    – Keiva
    Apr 30 at 21:24











  • Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
    – Noki
    Apr 30 at 21:28












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I am trying to install dual-boot Ubuntu 16.04 onto Win10 w/USB stick, but after selecting anything from the purple menu (Try w/o installing, install, etc.), the screen flashes, goes black and then nothing happens except the caps lock key starts blinking. I've used this same USB ISO to install Ubuntu several other times. I've tried both USB ports.



Does anyone know what could be causing this?



I'm running Win 10 x64, v. 1709, build 16299.371; on HP Envy x360 15m-bq0xx, AMD-FX-9800P, Radeon R7 2.7GHz, 8gb RAM.







share|improve this question












I am trying to install dual-boot Ubuntu 16.04 onto Win10 w/USB stick, but after selecting anything from the purple menu (Try w/o installing, install, etc.), the screen flashes, goes black and then nothing happens except the caps lock key starts blinking. I've used this same USB ISO to install Ubuntu several other times. I've tried both USB ports.



Does anyone know what could be causing this?



I'm running Win 10 x64, v. 1709, build 16299.371; on HP Envy x360 15m-bq0xx, AMD-FX-9800P, Radeon R7 2.7GHz, 8gb RAM.









share|improve this question











share|improve this question




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asked Apr 30 at 20:57









Keiva

348




348











  • Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
    – Noki
    Apr 30 at 21:09










  • @Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
    – Keiva
    Apr 30 at 21:24











  • Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
    – Noki
    Apr 30 at 21:28
















  • Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
    – Noki
    Apr 30 at 21:09










  • @Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
    – Keiva
    Apr 30 at 21:24











  • Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
    – Noki
    Apr 30 at 21:28















Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
– Noki
Apr 30 at 21:09




Does Windows still boot ok? Have you read this page: support.hp.com/au-en/document/c01732674#AbT2
– Noki
Apr 30 at 21:09












@Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
– Keiva
Apr 30 at 21:24





@Noki Yep, I'm in Windows now on the same laptop. Nothing unusual happens in Windows. The article you linked doesn't apply. tyvm
– Keiva
Apr 30 at 21:24













Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
– Noki
Apr 30 at 21:28




Very odd, have you tried making the USB stick again? Or another version of Ubuntu/Linux? Annoying I know but sounds like you need to start narrowing things down.
– Noki
Apr 30 at 21:28










1 Answer
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With kudos going to @Noki, I fixed this issue by downloading and re-creating the ISO on the same USB drive. There doesn't seem to have been a problem with the stick itself, just a glitch, even though I'd used that same ISO several times. With the fresh version, I encountered no problems.






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    1 Answer
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    active

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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

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    active

    oldest

    votes








    up vote
    0
    down vote



    accepted










    With kudos going to @Noki, I fixed this issue by downloading and re-creating the ISO on the same USB drive. There doesn't seem to have been a problem with the stick itself, just a glitch, even though I'd used that same ISO several times. With the fresh version, I encountered no problems.






    share|improve this answer
























      up vote
      0
      down vote



      accepted










      With kudos going to @Noki, I fixed this issue by downloading and re-creating the ISO on the same USB drive. There doesn't seem to have been a problem with the stick itself, just a glitch, even though I'd used that same ISO several times. With the fresh version, I encountered no problems.






      share|improve this answer






















        up vote
        0
        down vote



        accepted







        up vote
        0
        down vote



        accepted






        With kudos going to @Noki, I fixed this issue by downloading and re-creating the ISO on the same USB drive. There doesn't seem to have been a problem with the stick itself, just a glitch, even though I'd used that same ISO several times. With the fresh version, I encountered no problems.






        share|improve this answer












        With kudos going to @Noki, I fixed this issue by downloading and re-creating the ISO on the same USB drive. There doesn't seem to have been a problem with the stick itself, just a glitch, even though I'd used that same ISO several times. With the fresh version, I encountered no problems.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 3 at 0:29









        Keiva

        348




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