Ubuntu16.04 (4.13.16) freeze when shutdown/restart

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My ubuntu get freeze when I press shutdown/restart.

Freeze with GUI on, and can not input or move my mouse.

But when I use command sudo reboot, it works.

Ubuntu 16.04 LTS, kernel 4.13.16



Using dmesg command and encounter the only red line:
[Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later)







share|improve this question






















  • what is the output of dmesg? Do you see any error in red lines?
    – Debian_yadav
    May 1 at 4:07










  • I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
    – AlphaGoMK
    May 2 at 5:49











  • Thanks, my problem sovled after I update my intel-microcode :)
    – AlphaGoMK
    May 2 at 6:09










  • Using command sudo apt-get install intel-microcode
    – AlphaGoMK
    May 2 at 6:12










  • update your question with those red lines output and then write solution in answers.
    – Debian_yadav
    May 2 at 6:22














up vote
0
down vote

favorite












My ubuntu get freeze when I press shutdown/restart.

Freeze with GUI on, and can not input or move my mouse.

But when I use command sudo reboot, it works.

Ubuntu 16.04 LTS, kernel 4.13.16



Using dmesg command and encounter the only red line:
[Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later)







share|improve this question






















  • what is the output of dmesg? Do you see any error in red lines?
    – Debian_yadav
    May 1 at 4:07










  • I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
    – AlphaGoMK
    May 2 at 5:49











  • Thanks, my problem sovled after I update my intel-microcode :)
    – AlphaGoMK
    May 2 at 6:09










  • Using command sudo apt-get install intel-microcode
    – AlphaGoMK
    May 2 at 6:12










  • update your question with those red lines output and then write solution in answers.
    – Debian_yadav
    May 2 at 6:22












up vote
0
down vote

favorite









up vote
0
down vote

favorite











My ubuntu get freeze when I press shutdown/restart.

Freeze with GUI on, and can not input or move my mouse.

But when I use command sudo reboot, it works.

Ubuntu 16.04 LTS, kernel 4.13.16



Using dmesg command and encounter the only red line:
[Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later)







share|improve this question














My ubuntu get freeze when I press shutdown/restart.

Freeze with GUI on, and can not input or move my mouse.

But when I use command sudo reboot, it works.

Ubuntu 16.04 LTS, kernel 4.13.16



Using dmesg command and encounter the only red line:
[Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later)









share|improve this question













share|improve this question




share|improve this question








edited May 3 at 3:29

























asked May 1 at 4:05









AlphaGoMK

12




12











  • what is the output of dmesg? Do you see any error in red lines?
    – Debian_yadav
    May 1 at 4:07










  • I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
    – AlphaGoMK
    May 2 at 5:49











  • Thanks, my problem sovled after I update my intel-microcode :)
    – AlphaGoMK
    May 2 at 6:09










  • Using command sudo apt-get install intel-microcode
    – AlphaGoMK
    May 2 at 6:12










  • update your question with those red lines output and then write solution in answers.
    – Debian_yadav
    May 2 at 6:22
















  • what is the output of dmesg? Do you see any error in red lines?
    – Debian_yadav
    May 1 at 4:07










  • I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
    – AlphaGoMK
    May 2 at 5:49











  • Thanks, my problem sovled after I update my intel-microcode :)
    – AlphaGoMK
    May 2 at 6:09










  • Using command sudo apt-get install intel-microcode
    – AlphaGoMK
    May 2 at 6:12










  • update your question with those red lines output and then write solution in answers.
    – Debian_yadav
    May 2 at 6:22















what is the output of dmesg? Do you see any error in red lines?
– Debian_yadav
May 1 at 4:07




what is the output of dmesg? Do you see any error in red lines?
– Debian_yadav
May 1 at 4:07












I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
– AlphaGoMK
May 2 at 5:49





I got a red lines in dmesg return. ` [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0xb2 (or later) `
– AlphaGoMK
May 2 at 5:49













Thanks, my problem sovled after I update my intel-microcode :)
– AlphaGoMK
May 2 at 6:09




Thanks, my problem sovled after I update my intel-microcode :)
– AlphaGoMK
May 2 at 6:09












Using command sudo apt-get install intel-microcode
– AlphaGoMK
May 2 at 6:12




Using command sudo apt-get install intel-microcode
– AlphaGoMK
May 2 at 6:12












update your question with those red lines output and then write solution in answers.
– Debian_yadav
May 2 at 6:22




update your question with those red lines output and then write solution in answers.
– Debian_yadav
May 2 at 6:22










1 Answer
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Problem solved after check output of command dmesg inspired by @Debian_yadav, figure out my firmware bug. Then update my intel-microcode using command sudo apt-get install intel-microcode . It works.






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    1 Answer
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    1 Answer
    1






    active

    oldest

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    oldest

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    active

    oldest

    votes








    up vote
    0
    down vote



    accepted










    Problem solved after check output of command dmesg inspired by @Debian_yadav, figure out my firmware bug. Then update my intel-microcode using command sudo apt-get install intel-microcode . It works.






    share|improve this answer
























      up vote
      0
      down vote



      accepted










      Problem solved after check output of command dmesg inspired by @Debian_yadav, figure out my firmware bug. Then update my intel-microcode using command sudo apt-get install intel-microcode . It works.






      share|improve this answer






















        up vote
        0
        down vote



        accepted







        up vote
        0
        down vote



        accepted






        Problem solved after check output of command dmesg inspired by @Debian_yadav, figure out my firmware bug. Then update my intel-microcode using command sudo apt-get install intel-microcode . It works.






        share|improve this answer












        Problem solved after check output of command dmesg inspired by @Debian_yadav, figure out my firmware bug. Then update my intel-microcode using command sudo apt-get install intel-microcode . It works.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 2 at 6:10









        AlphaGoMK

        12




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