Ubuntu software not working [closed]

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Non technical 65 year old woman. Loaded Ubuntu 16.10 on old windows laptop. Ubuntu software center 3.20.1 does not work. Can momentarily see apps store then new window which only lists current software. Have tried solutions none work. Thanks.



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closed as off-topic by DK Bose, karel, user535733, N0rbert, user68186 Mar 11 at 17:07


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is specific to an end of life Ubuntu release. These are no longer supported and are therefore off-topic here. To upgrade, see: How to install software or upgrade from old unsupported release?" – DK Bose, karel, user535733, N0rbert, user68186
If this question can be reworded to fit the rules in the help center, please edit the question.












  • Could you briefly describe (or point us to) the solutions you have already tried?
    – danzel
    Mar 11 at 10:46










  • 16.10 is no longer supported. Try 16.04 or 17.10.
    – DK Bose
    Mar 11 at 11:10










  • +1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
    – PerlDuck
    Mar 11 at 14:26














up vote
0
down vote

favorite












Non technical 65 year old woman. Loaded Ubuntu 16.10 on old windows laptop. Ubuntu software center 3.20.1 does not work. Can momentarily see apps store then new window which only lists current software. Have tried solutions none work. Thanks.



  • List item









share|improve this question













closed as off-topic by DK Bose, karel, user535733, N0rbert, user68186 Mar 11 at 17:07


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is specific to an end of life Ubuntu release. These are no longer supported and are therefore off-topic here. To upgrade, see: How to install software or upgrade from old unsupported release?" – DK Bose, karel, user535733, N0rbert, user68186
If this question can be reworded to fit the rules in the help center, please edit the question.












  • Could you briefly describe (or point us to) the solutions you have already tried?
    – danzel
    Mar 11 at 10:46










  • 16.10 is no longer supported. Try 16.04 or 17.10.
    – DK Bose
    Mar 11 at 11:10










  • +1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
    – PerlDuck
    Mar 11 at 14:26












up vote
0
down vote

favorite









up vote
0
down vote

favorite











Non technical 65 year old woman. Loaded Ubuntu 16.10 on old windows laptop. Ubuntu software center 3.20.1 does not work. Can momentarily see apps store then new window which only lists current software. Have tried solutions none work. Thanks.



  • List item









share|improve this question













Non technical 65 year old woman. Loaded Ubuntu 16.10 on old windows laptop. Ubuntu software center 3.20.1 does not work. Can momentarily see apps store then new window which only lists current software. Have tried solutions none work. Thanks.



  • List item






software-center






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asked Mar 11 at 10:31









Linda Bruce

42




42




closed as off-topic by DK Bose, karel, user535733, N0rbert, user68186 Mar 11 at 17:07


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is specific to an end of life Ubuntu release. These are no longer supported and are therefore off-topic here. To upgrade, see: How to install software or upgrade from old unsupported release?" – DK Bose, karel, user535733, N0rbert, user68186
If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by DK Bose, karel, user535733, N0rbert, user68186 Mar 11 at 17:07


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is specific to an end of life Ubuntu release. These are no longer supported and are therefore off-topic here. To upgrade, see: How to install software or upgrade from old unsupported release?" – DK Bose, karel, user535733, N0rbert, user68186
If this question can be reworded to fit the rules in the help center, please edit the question.











  • Could you briefly describe (or point us to) the solutions you have already tried?
    – danzel
    Mar 11 at 10:46










  • 16.10 is no longer supported. Try 16.04 or 17.10.
    – DK Bose
    Mar 11 at 11:10










  • +1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
    – PerlDuck
    Mar 11 at 14:26
















  • Could you briefly describe (or point us to) the solutions you have already tried?
    – danzel
    Mar 11 at 10:46










  • 16.10 is no longer supported. Try 16.04 or 17.10.
    – DK Bose
    Mar 11 at 11:10










  • +1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
    – PerlDuck
    Mar 11 at 14:26















Could you briefly describe (or point us to) the solutions you have already tried?
– danzel
Mar 11 at 10:46




Could you briefly describe (or point us to) the solutions you have already tried?
– danzel
Mar 11 at 10:46












16.10 is no longer supported. Try 16.04 or 17.10.
– DK Bose
Mar 11 at 11:10




16.10 is no longer supported. Try 16.04 or 17.10.
– DK Bose
Mar 11 at 11:10












+1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
– PerlDuck
Mar 11 at 14:26




+1 simply for your background and the bravery to deal with Ubuntu and trying to get help here. Don't get me wrong, but I find this just admirable.
– PerlDuck
Mar 11 at 14:26










1 Answer
1






active

oldest

votes

















up vote
1
down vote













From your description, it does not seem like Software Center is broken.



Support for Ubuntu 16.10 ended about 8 months ago. There is simply no longer any new software available for Software Center to display. Those software repositories were closed and withdrawn (that's what happens when support ends).



It's unwise to keep using 16.10 for much longer - your system has not received any security updates for 8 months, and may be vulnerable to published exploits.



You have three options:



  1. You can backup your data (mail, photos, browser settings, etc) and install Ubuntu 16.04 LTS, which is fully supported for three more years. It will look and feel very much like your current 16.10 system.


  2. You can wait until late April 2018, and then backup-your-data-and-install the newly-released Ubuntu 18.04 LTS, which will be fully supported for five more years. The look-and-feel will be slightly different (slightly, not hugely), as the system has evolved a bit in two years.


  3. You can backup-and-install the current Ubuntu 17.10, which is supported for only six more months. I don't recommend this option for you, as the same problem (end of support) will re-occur soon.


Regardless of the option you choose, preserving your data is very important. Installing a new release of Ubuntu is rather serious surgery - there is chance of serious complications. Those complications, while rare, might lead to complete data loss while leaving your PC physically unharmed.



This site has the stories and tears of some folks who suffered just such rare complications and lost all their photos and emails and work. Don't let it happen to you - take a few minutes and preserve your data before starting any of those options.






share|improve this answer






















  • @PerlDuck Yes, thanks!
    – Yoran Jansen
    Mar 11 at 15:00










  • or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
    – Yoran Jansen
    Mar 11 at 15:01










  • @YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
    – user535733
    Mar 11 at 16:51










  • This is easier because you do not need to reinstall or backup or burn, just update
    – Yoran Jansen
    Mar 11 at 18:14

















1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote













From your description, it does not seem like Software Center is broken.



Support for Ubuntu 16.10 ended about 8 months ago. There is simply no longer any new software available for Software Center to display. Those software repositories were closed and withdrawn (that's what happens when support ends).



It's unwise to keep using 16.10 for much longer - your system has not received any security updates for 8 months, and may be vulnerable to published exploits.



You have three options:



  1. You can backup your data (mail, photos, browser settings, etc) and install Ubuntu 16.04 LTS, which is fully supported for three more years. It will look and feel very much like your current 16.10 system.


  2. You can wait until late April 2018, and then backup-your-data-and-install the newly-released Ubuntu 18.04 LTS, which will be fully supported for five more years. The look-and-feel will be slightly different (slightly, not hugely), as the system has evolved a bit in two years.


  3. You can backup-and-install the current Ubuntu 17.10, which is supported for only six more months. I don't recommend this option for you, as the same problem (end of support) will re-occur soon.


Regardless of the option you choose, preserving your data is very important. Installing a new release of Ubuntu is rather serious surgery - there is chance of serious complications. Those complications, while rare, might lead to complete data loss while leaving your PC physically unharmed.



This site has the stories and tears of some folks who suffered just such rare complications and lost all their photos and emails and work. Don't let it happen to you - take a few minutes and preserve your data before starting any of those options.






share|improve this answer






















  • @PerlDuck Yes, thanks!
    – Yoran Jansen
    Mar 11 at 15:00










  • or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
    – Yoran Jansen
    Mar 11 at 15:01










  • @YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
    – user535733
    Mar 11 at 16:51










  • This is easier because you do not need to reinstall or backup or burn, just update
    – Yoran Jansen
    Mar 11 at 18:14














up vote
1
down vote













From your description, it does not seem like Software Center is broken.



Support for Ubuntu 16.10 ended about 8 months ago. There is simply no longer any new software available for Software Center to display. Those software repositories were closed and withdrawn (that's what happens when support ends).



It's unwise to keep using 16.10 for much longer - your system has not received any security updates for 8 months, and may be vulnerable to published exploits.



You have three options:



  1. You can backup your data (mail, photos, browser settings, etc) and install Ubuntu 16.04 LTS, which is fully supported for three more years. It will look and feel very much like your current 16.10 system.


  2. You can wait until late April 2018, and then backup-your-data-and-install the newly-released Ubuntu 18.04 LTS, which will be fully supported for five more years. The look-and-feel will be slightly different (slightly, not hugely), as the system has evolved a bit in two years.


  3. You can backup-and-install the current Ubuntu 17.10, which is supported for only six more months. I don't recommend this option for you, as the same problem (end of support) will re-occur soon.


Regardless of the option you choose, preserving your data is very important. Installing a new release of Ubuntu is rather serious surgery - there is chance of serious complications. Those complications, while rare, might lead to complete data loss while leaving your PC physically unharmed.



This site has the stories and tears of some folks who suffered just such rare complications and lost all their photos and emails and work. Don't let it happen to you - take a few minutes and preserve your data before starting any of those options.






share|improve this answer






















  • @PerlDuck Yes, thanks!
    – Yoran Jansen
    Mar 11 at 15:00










  • or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
    – Yoran Jansen
    Mar 11 at 15:01










  • @YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
    – user535733
    Mar 11 at 16:51










  • This is easier because you do not need to reinstall or backup or burn, just update
    – Yoran Jansen
    Mar 11 at 18:14












up vote
1
down vote










up vote
1
down vote









From your description, it does not seem like Software Center is broken.



Support for Ubuntu 16.10 ended about 8 months ago. There is simply no longer any new software available for Software Center to display. Those software repositories were closed and withdrawn (that's what happens when support ends).



It's unwise to keep using 16.10 for much longer - your system has not received any security updates for 8 months, and may be vulnerable to published exploits.



You have three options:



  1. You can backup your data (mail, photos, browser settings, etc) and install Ubuntu 16.04 LTS, which is fully supported for three more years. It will look and feel very much like your current 16.10 system.


  2. You can wait until late April 2018, and then backup-your-data-and-install the newly-released Ubuntu 18.04 LTS, which will be fully supported for five more years. The look-and-feel will be slightly different (slightly, not hugely), as the system has evolved a bit in two years.


  3. You can backup-and-install the current Ubuntu 17.10, which is supported for only six more months. I don't recommend this option for you, as the same problem (end of support) will re-occur soon.


Regardless of the option you choose, preserving your data is very important. Installing a new release of Ubuntu is rather serious surgery - there is chance of serious complications. Those complications, while rare, might lead to complete data loss while leaving your PC physically unharmed.



This site has the stories and tears of some folks who suffered just such rare complications and lost all their photos and emails and work. Don't let it happen to you - take a few minutes and preserve your data before starting any of those options.






share|improve this answer














From your description, it does not seem like Software Center is broken.



Support for Ubuntu 16.10 ended about 8 months ago. There is simply no longer any new software available for Software Center to display. Those software repositories were closed and withdrawn (that's what happens when support ends).



It's unwise to keep using 16.10 for much longer - your system has not received any security updates for 8 months, and may be vulnerable to published exploits.



You have three options:



  1. You can backup your data (mail, photos, browser settings, etc) and install Ubuntu 16.04 LTS, which is fully supported for three more years. It will look and feel very much like your current 16.10 system.


  2. You can wait until late April 2018, and then backup-your-data-and-install the newly-released Ubuntu 18.04 LTS, which will be fully supported for five more years. The look-and-feel will be slightly different (slightly, not hugely), as the system has evolved a bit in two years.


  3. You can backup-and-install the current Ubuntu 17.10, which is supported for only six more months. I don't recommend this option for you, as the same problem (end of support) will re-occur soon.


Regardless of the option you choose, preserving your data is very important. Installing a new release of Ubuntu is rather serious surgery - there is chance of serious complications. Those complications, while rare, might lead to complete data loss while leaving your PC physically unharmed.



This site has the stories and tears of some folks who suffered just such rare complications and lost all their photos and emails and work. Don't let it happen to you - take a few minutes and preserve your data before starting any of those options.







share|improve this answer














share|improve this answer



share|improve this answer








edited Mar 11 at 17:05

























answered Mar 11 at 14:18









user535733

5,94522437




5,94522437











  • @PerlDuck Yes, thanks!
    – Yoran Jansen
    Mar 11 at 15:00










  • or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
    – Yoran Jansen
    Mar 11 at 15:01










  • @YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
    – user535733
    Mar 11 at 16:51










  • This is easier because you do not need to reinstall or backup or burn, just update
    – Yoran Jansen
    Mar 11 at 18:14
















  • @PerlDuck Yes, thanks!
    – Yoran Jansen
    Mar 11 at 15:00










  • or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
    – Yoran Jansen
    Mar 11 at 15:01










  • @YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
    – user535733
    Mar 11 at 16:51










  • This is easier because you do not need to reinstall or backup or burn, just update
    – Yoran Jansen
    Mar 11 at 18:14















@PerlDuck Yes, thanks!
– Yoran Jansen
Mar 11 at 15:00




@PerlDuck Yes, thanks!
– Yoran Jansen
Mar 11 at 15:00












or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
– Yoran Jansen
Mar 11 at 15:01




or you could press ALT+F2 and type "update-manager -cd" to update to a non-lts, like 17.04
– Yoran Jansen
Mar 11 at 15:01












@YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
– user535733
Mar 11 at 16:51




@YoranJansen yes, that would seem to fall under option #3. Different method, similar result.
– user535733
Mar 11 at 16:51












This is easier because you do not need to reinstall or backup or burn, just update
– Yoran Jansen
Mar 11 at 18:14




This is easier because you do not need to reinstall or backup or burn, just update
– Yoran Jansen
Mar 11 at 18:14


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