Ubuntu 18.04 hangs when using Google Chrome, Mozilla Firefox and Thunderbird [duplicate]
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What should I do when Ubuntu freezes?
44 answers
System Info:
Model Name: Lenovo ThinkPad 11e
RAM: 4G
Product Page: http://psref.lenovo.com/Detail/ThinkPad_11e?M=20D90020US
Graphics and Driver Info:
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e)
Subsystem: Lenovo Atom Processor Z36xxx/Z37xxx Series Graphics & Display [17aa:2224]
Kernel driver in use: i915
Kernel modules: i915
App versions:
Google Chrome: Version 67 in both Ubuntu version(16.04 and 18.04)
Mozilla Firefox: Version 60 in both Ubuntu version(16.04 and 18.04)
Thunderbird: Version 52 in both Ubuntu version(16.04 and 18.04)
What happens:
I usually browse with multiple tabs open and suddenly the mouse and keyboard freeze and and I am forced to restart with the power button. None of the shortcuts work once the system hangs.
This happens almost every time I use the system.
Worst to Best:
Google Chrome - Hangs with just 3-4 tabs of YouTube open.
Thunderbird - Hangs when present with lesser number of tabs (3-4) of Mozilla Firefox.
Mozilla Firefox - Hangs with 8+ tabs present with heavy video or image
presence.
Things I have tried:
- Re-installation
Current solution:
Got fed-up and downgraded to 16.04.4 which has been stable so far. Have been using 14.04 previously for many years with no issues.
firefox google-chrome 18.04 thunderbird crash
edited Jun 21 at 13:57
David Foerster
25.7k1361105
asked Jun 2 at 18:58
codepk
1014
marked as duplicate by karel, David Foerster, user535733, Kevin Bowen, Melebius Jun 6 at 9:17
This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
 |Â
show 5 more comments
up vote
0
down vote
favorite
This question already has an answer here:
What should I do when Ubuntu freezes?
44 answers
System Info:
Model Name: Lenovo ThinkPad 11e
RAM: 4G
Product Page: http://psref.lenovo.com/Detail/ThinkPad_11e?M=20D90020US
Graphics and Driver Info:
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e)
Subsystem: Lenovo Atom Processor Z36xxx/Z37xxx Series Graphics & Display [17aa:2224]
Kernel driver in use: i915
Kernel modules: i915
App versions:
Google Chrome: Version 67 in both Ubuntu version(16.04 and 18.04)
Mozilla Firefox: Version 60 in both Ubuntu version(16.04 and 18.04)
Thunderbird: Version 52 in both Ubuntu version(16.04 and 18.04)
What happens:
I usually browse with multiple tabs open and suddenly the mouse and keyboard freeze and and I am forced to restart with the power button. None of the shortcuts work once the system hangs.
This happens almost every time I use the system.
Worst to Best:
Google Chrome - Hangs with just 3-4 tabs of YouTube open.
Thunderbird - Hangs when present with lesser number of tabs (3-4) of Mozilla Firefox.
Mozilla Firefox - Hangs with 8+ tabs present with heavy video or image
presence.
Things I have tried:
- Re-installation
Current solution:
Got fed-up and downgraded to 16.04.4 which has been stable so far. Have been using 14.04 previously for many years with no issues.
firefox google-chrome 18.04 thunderbird crash
edited Jun 21 at 13:57
David Foerster
25.7k1361105
asked Jun 2 at 18:58
codepk
1014
marked as duplicate by karel, David Foerster, user535733, Kevin Bowen, Melebius Jun 6 at 9:17
This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
1
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out withlspci -nnk | grep -A3 -Fe '[0300]'.
– David Foerster
Jun 5 at 14:39
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37
 |Â
show 5 more comments
up vote
0
down vote
favorite
up vote
0
down vote
favorite
This question already has an answer here:
What should I do when Ubuntu freezes?
44 answers
System Info:
Model Name: Lenovo ThinkPad 11e
RAM: 4G
Product Page: http://psref.lenovo.com/Detail/ThinkPad_11e?M=20D90020US
Graphics and Driver Info:
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e)
Subsystem: Lenovo Atom Processor Z36xxx/Z37xxx Series Graphics & Display [17aa:2224]
Kernel driver in use: i915
Kernel modules: i915
App versions:
Google Chrome: Version 67 in both Ubuntu version(16.04 and 18.04)
Mozilla Firefox: Version 60 in both Ubuntu version(16.04 and 18.04)
Thunderbird: Version 52 in both Ubuntu version(16.04 and 18.04)
What happens:
I usually browse with multiple tabs open and suddenly the mouse and keyboard freeze and and I am forced to restart with the power button. None of the shortcuts work once the system hangs.
This happens almost every time I use the system.
Worst to Best:
Google Chrome - Hangs with just 3-4 tabs of YouTube open.
Thunderbird - Hangs when present with lesser number of tabs (3-4) of Mozilla Firefox.
Mozilla Firefox - Hangs with 8+ tabs present with heavy video or image
presence.
Things I have tried:
- Re-installation
Current solution:
Got fed-up and downgraded to 16.04.4 which has been stable so far. Have been using 14.04 previously for many years with no issues.
firefox google-chrome 18.04 thunderbird crash
edited Jun 21 at 13:57
David Foerster
25.7k1361105
asked Jun 2 at 18:58
codepk
1014
This question already has an answer here:
What should I do when Ubuntu freezes?
44 answers
System Info:
Model Name: Lenovo ThinkPad 11e
RAM: 4G
Product Page: http://psref.lenovo.com/Detail/ThinkPad_11e?M=20D90020US
Graphics and Driver Info:
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e)
Subsystem: Lenovo Atom Processor Z36xxx/Z37xxx Series Graphics & Display [17aa:2224]
Kernel driver in use: i915
Kernel modules: i915
App versions:
Google Chrome: Version 67 in both Ubuntu version(16.04 and 18.04)
Mozilla Firefox: Version 60 in both Ubuntu version(16.04 and 18.04)
Thunderbird: Version 52 in both Ubuntu version(16.04 and 18.04)
What happens:
I usually browse with multiple tabs open and suddenly the mouse and keyboard freeze and and I am forced to restart with the power button. None of the shortcuts work once the system hangs.
This happens almost every time I use the system.
Worst to Best:
Google Chrome - Hangs with just 3-4 tabs of YouTube open.
Thunderbird - Hangs when present with lesser number of tabs (3-4) of Mozilla Firefox.
Mozilla Firefox - Hangs with 8+ tabs present with heavy video or image
presence.
Things I have tried:
- Re-installation
Current solution:
Got fed-up and downgraded to 16.04.4 which has been stable so far. Have been using 14.04 previously for many years with no issues.
This question already has an answer here:
What should I do when Ubuntu freezes?
44 answers
firefox google-chrome 18.04 thunderbird crash
edited Jun 21 at 13:57
David Foerster
25.7k1361105
asked Jun 2 at 18:58
codepk
1014
edited Jun 21 at 13:57
David Foerster
25.7k1361105
edited Jun 21 at 13:57
David Foerster
25.7k1361105
edited Jun 21 at 13:57
David Foerster
25.7k1361105
25.7k1361105
asked Jun 2 at 18:58
codepk
1014
asked Jun 2 at 18:58
codepk
1014
asked Jun 2 at 18:58
codepk
1014
1014
marked as duplicate by karel, David Foerster, user535733, Kevin Bowen, Melebius Jun 6 at 9:17
This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
marked as duplicate by karel, David Foerster, user535733, Kevin Bowen, Melebius Jun 6 at 9:17
This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
1
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out withlspci -nnk | grep -A3 -Fe '[0300]'.
– David Foerster
Jun 5 at 14:39
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37
 |Â
show 5 more comments
1
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out withlspci -nnk | grep -A3 -Fe '[0300]'.
– David Foerster
Jun 5 at 14:39
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37
1
1
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out with
lspci -nnk | grep -A3 -Fe '[0300]'.– David Foerster
Jun 5 at 14:39
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out with
lspci -nnk | grep -A3 -Fe '[0300]'.– David Foerster
Jun 5 at 14:39
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37
 |Â
show 5 more comments
1 Answer
1
active
oldest
votes
up vote
0
down vote
There's a documented and unresolved GNOME problem with memory leaks in 18.04 LTS. A patch is being tested. 16.04 LTS uses Unity, not GNOME, and therefore does not exhibit the issue.
answered Jun 5 at 17:00
K7AAY
3,73221443
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
There's a documented and unresolved GNOME problem with memory leaks in 18.04 LTS. A patch is being tested. 16.04 LTS uses Unity, not GNOME, and therefore does not exhibit the issue.
answered Jun 5 at 17:00
K7AAY
3,73221443
add a comment |Â
up vote
0
down vote
There's a documented and unresolved GNOME problem with memory leaks in 18.04 LTS. A patch is being tested. 16.04 LTS uses Unity, not GNOME, and therefore does not exhibit the issue.
answered Jun 5 at 17:00
K7AAY
3,73221443
add a comment |Â
up vote
0
down vote
up vote
0
down vote
There's a documented and unresolved GNOME problem with memory leaks in 18.04 LTS. A patch is being tested. 16.04 LTS uses Unity, not GNOME, and therefore does not exhibit the issue.
answered Jun 5 at 17:00
K7AAY
3,73221443
There's a documented and unresolved GNOME problem with memory leaks in 18.04 LTS. A patch is being tested. 16.04 LTS uses Unity, not GNOME, and therefore does not exhibit the issue.
answered Jun 5 at 17:00
K7AAY
3,73221443
edited Jun 5 at 17:06
answered Jun 5 at 17:00
K7AAY
3,73221443
answered Jun 5 at 17:00
K7AAY
3,73221443
answered Jun 5 at 17:00
K7AAY
3,73221443
3,73221443
add a comment |Â
add a comment |Â
1
You can monitor memory usage while running. See How can I monitor the memory usage?. Oh, and what CPU and how many cores?
– user3169
Jun 3 at 5:51
Also, are the browser versions the same in 18.04 vs. the 16.04 you say works OK?
– user3169
Jun 3 at 5:54
Added app versions as requested. If I try 18.04 again, I will monitor memory usage and see. The CPU info is in the product page link.
– codepk
Jun 4 at 21:09
Which graphics adapter does the machine in question have and which driver(s) do they use? You can find out with
lspci -nnk | grep -A3 -Fe '[0300]'.– David Foerster
Jun 5 at 14:39
@DavidFoerster Added the info as requested.
– codepk
Jun 21 at 4:37