Ubuntu 18.04 installation/upgrade freezes [duplicate]

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This question already has an answer here:



  • How to upgrade Ubuntu from an ISO image

    4 answers



I have been tirelessly trying to install Ubuntu-18.04 since the last 2 days, but every attempt turned out to be negative. Apart from other GUI based problems, which I am reporting here.



When mounting the ISO using the inbuilt Disk Image Mounter utility, and attempting the GUI base upgrade method (from within Ubuntu-16.04.1).



I get a pop-up saying




Oops! There was a problem running this software.
Unable to locate the program.




When mounting the ISO and attempting an upgrade through the terminal, the gksu sh /cdrom/cdromupgrade command leads to a blurred screen prompting for the password and then does nothing. Replacing gksu with sudo returns cdromupgrade command not found.



When booting from a live flash drive (created from the same ISO), the installation freezes at the network page after I enter the password for my wifi. When using a wired connection, the network page does not appear. The installation freezes at the page where it asks for Normal or Minimal installation. It even has options for Install Updates and install Third-Party Drivers etc (the 3rd page of the installation). I have tried different combinations of options, but the installation never proceeds further. Sometimes, it even freezes at the keyboard selection page (the 2nd page of the setup).



I have already verified the integrity of the downloaded ISO through a checksum verification. It is perfectly OK.



Current OS: Ubuntu-16.04.1 (latest kernel, as per apt-get)
Machine : MSI GV62 7RD







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marked as duplicate by David Foerster, Eric Carvalho, George Udosen, Zanna, waltinator Apr 30 at 0:46


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.














  • Did you use the alternate installer ISO?
    – David Foerster
    Apr 28 at 13:34







  • 1




    @Eranda Peiris: Thank you very much for the edit.
    – Abbas Mehdi
    Apr 28 at 14:31










  • @David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
    – Abbas Mehdi
    Apr 28 at 14:33










  • Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
    – David Foerster
    Apr 28 at 15:13















up vote
3
down vote

favorite













This question already has an answer here:



  • How to upgrade Ubuntu from an ISO image

    4 answers



I have been tirelessly trying to install Ubuntu-18.04 since the last 2 days, but every attempt turned out to be negative. Apart from other GUI based problems, which I am reporting here.



When mounting the ISO using the inbuilt Disk Image Mounter utility, and attempting the GUI base upgrade method (from within Ubuntu-16.04.1).



I get a pop-up saying




Oops! There was a problem running this software.
Unable to locate the program.




When mounting the ISO and attempting an upgrade through the terminal, the gksu sh /cdrom/cdromupgrade command leads to a blurred screen prompting for the password and then does nothing. Replacing gksu with sudo returns cdromupgrade command not found.



When booting from a live flash drive (created from the same ISO), the installation freezes at the network page after I enter the password for my wifi. When using a wired connection, the network page does not appear. The installation freezes at the page where it asks for Normal or Minimal installation. It even has options for Install Updates and install Third-Party Drivers etc (the 3rd page of the installation). I have tried different combinations of options, but the installation never proceeds further. Sometimes, it even freezes at the keyboard selection page (the 2nd page of the setup).



I have already verified the integrity of the downloaded ISO through a checksum verification. It is perfectly OK.



Current OS: Ubuntu-16.04.1 (latest kernel, as per apt-get)
Machine : MSI GV62 7RD







share|improve this question














marked as duplicate by David Foerster, Eric Carvalho, George Udosen, Zanna, waltinator Apr 30 at 0:46


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.














  • Did you use the alternate installer ISO?
    – David Foerster
    Apr 28 at 13:34







  • 1




    @Eranda Peiris: Thank you very much for the edit.
    – Abbas Mehdi
    Apr 28 at 14:31










  • @David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
    – Abbas Mehdi
    Apr 28 at 14:33










  • Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
    – David Foerster
    Apr 28 at 15:13













up vote
3
down vote

favorite









up vote
3
down vote

favorite












This question already has an answer here:



  • How to upgrade Ubuntu from an ISO image

    4 answers



I have been tirelessly trying to install Ubuntu-18.04 since the last 2 days, but every attempt turned out to be negative. Apart from other GUI based problems, which I am reporting here.



When mounting the ISO using the inbuilt Disk Image Mounter utility, and attempting the GUI base upgrade method (from within Ubuntu-16.04.1).



I get a pop-up saying




Oops! There was a problem running this software.
Unable to locate the program.




When mounting the ISO and attempting an upgrade through the terminal, the gksu sh /cdrom/cdromupgrade command leads to a blurred screen prompting for the password and then does nothing. Replacing gksu with sudo returns cdromupgrade command not found.



When booting from a live flash drive (created from the same ISO), the installation freezes at the network page after I enter the password for my wifi. When using a wired connection, the network page does not appear. The installation freezes at the page where it asks for Normal or Minimal installation. It even has options for Install Updates and install Third-Party Drivers etc (the 3rd page of the installation). I have tried different combinations of options, but the installation never proceeds further. Sometimes, it even freezes at the keyboard selection page (the 2nd page of the setup).



I have already verified the integrity of the downloaded ISO through a checksum verification. It is perfectly OK.



Current OS: Ubuntu-16.04.1 (latest kernel, as per apt-get)
Machine : MSI GV62 7RD







share|improve this question















This question already has an answer here:



  • How to upgrade Ubuntu from an ISO image

    4 answers



I have been tirelessly trying to install Ubuntu-18.04 since the last 2 days, but every attempt turned out to be negative. Apart from other GUI based problems, which I am reporting here.



When mounting the ISO using the inbuilt Disk Image Mounter utility, and attempting the GUI base upgrade method (from within Ubuntu-16.04.1).



I get a pop-up saying




Oops! There was a problem running this software.
Unable to locate the program.




When mounting the ISO and attempting an upgrade through the terminal, the gksu sh /cdrom/cdromupgrade command leads to a blurred screen prompting for the password and then does nothing. Replacing gksu with sudo returns cdromupgrade command not found.



When booting from a live flash drive (created from the same ISO), the installation freezes at the network page after I enter the password for my wifi. When using a wired connection, the network page does not appear. The installation freezes at the page where it asks for Normal or Minimal installation. It even has options for Install Updates and install Third-Party Drivers etc (the 3rd page of the installation). I have tried different combinations of options, but the installation never proceeds further. Sometimes, it even freezes at the keyboard selection page (the 2nd page of the setup).



I have already verified the integrity of the downloaded ISO through a checksum verification. It is perfectly OK.



Current OS: Ubuntu-16.04.1 (latest kernel, as per apt-get)
Machine : MSI GV62 7RD





This question already has an answer here:



  • How to upgrade Ubuntu from an ISO image

    4 answers









share|improve this question













share|improve this question




share|improve this question








edited Apr 28 at 14:37

























asked Apr 28 at 9:02









Abbas Mehdi

1814




1814




marked as duplicate by David Foerster, Eric Carvalho, George Udosen, Zanna, waltinator Apr 30 at 0:46


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.






marked as duplicate by David Foerster, Eric Carvalho, George Udosen, Zanna, waltinator Apr 30 at 0:46


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.













  • Did you use the alternate installer ISO?
    – David Foerster
    Apr 28 at 13:34







  • 1




    @Eranda Peiris: Thank you very much for the edit.
    – Abbas Mehdi
    Apr 28 at 14:31










  • @David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
    – Abbas Mehdi
    Apr 28 at 14:33










  • Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
    – David Foerster
    Apr 28 at 15:13

















  • Did you use the alternate installer ISO?
    – David Foerster
    Apr 28 at 13:34







  • 1




    @Eranda Peiris: Thank you very much for the edit.
    – Abbas Mehdi
    Apr 28 at 14:31










  • @David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
    – Abbas Mehdi
    Apr 28 at 14:33










  • Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
    – David Foerster
    Apr 28 at 15:13
















Did you use the alternate installer ISO?
– David Foerster
Apr 28 at 13:34





Did you use the alternate installer ISO?
– David Foerster
Apr 28 at 13:34





1




1




@Eranda Peiris: Thank you very much for the edit.
– Abbas Mehdi
Apr 28 at 14:31




@Eranda Peiris: Thank you very much for the edit.
– Abbas Mehdi
Apr 28 at 14:31












@David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
– Abbas Mehdi
Apr 28 at 14:33




@David Foerster: I am not sure what you mean by the alternate installer ISO. I downloaded the 64-bit desktop version from ubuntu.com via torrent.
– Abbas Mehdi
Apr 28 at 14:33












Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
– David Foerster
Apr 28 at 15:13





Then you didn't use the alternate installer (which is now the same as the server installer) as recommended by the accepted answer to my linked question. The desktop installer doesn't include the cdromupgrade program.
– David Foerster
Apr 28 at 15:13











1 Answer
1






active

oldest

votes

















up vote
1
down vote



accepted










I own MSI GS73VR 6RF. Even I had the same problem. But I was able to fix it by applying nomodeset during the boot from the liveCD. Complete explanation is given in



How do I set 'nomodeset' after I've already installed Ubuntu?



Try from the second step.( Step - press e)






share|improve this answer



























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    1
    down vote



    accepted










    I own MSI GS73VR 6RF. Even I had the same problem. But I was able to fix it by applying nomodeset during the boot from the liveCD. Complete explanation is given in



    How do I set 'nomodeset' after I've already installed Ubuntu?



    Try from the second step.( Step - press e)






    share|improve this answer
























      up vote
      1
      down vote



      accepted










      I own MSI GS73VR 6RF. Even I had the same problem. But I was able to fix it by applying nomodeset during the boot from the liveCD. Complete explanation is given in



      How do I set 'nomodeset' after I've already installed Ubuntu?



      Try from the second step.( Step - press e)






      share|improve this answer






















        up vote
        1
        down vote



        accepted







        up vote
        1
        down vote



        accepted






        I own MSI GS73VR 6RF. Even I had the same problem. But I was able to fix it by applying nomodeset during the boot from the liveCD. Complete explanation is given in



        How do I set 'nomodeset' after I've already installed Ubuntu?



        Try from the second step.( Step - press e)






        share|improve this answer












        I own MSI GS73VR 6RF. Even I had the same problem. But I was able to fix it by applying nomodeset during the boot from the liveCD. Complete explanation is given in



        How do I set 'nomodeset' after I've already installed Ubuntu?



        Try from the second step.( Step - press e)







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Apr 28 at 18:56









        shreyas kamath

        261




        261












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