Installing Microcode for dummies new install of Ubuntu

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When I try to install Ubuntu I get a TSC_Deadline due to Errata error stating that I need to update to microcode 0x22 or later. Then the install gets stuck on the splash screen.



I have read a lot of post on this and they are all Greek to me. I am a very comfortable windows user with no Linux experience so I need the answer to be written for a 10-year-old.



Much of what is written appears to refer to updating the microcode using Linux code but I cannot get it installed so I cannot fix it using Linux. And I have no idea what GRUB is which seems to be important in this discussion.



I appreciate your time in helping get this fixed.



I'm not sure what computer info you need to help with this but have an Asus machine running Windows 10 with an i5 intel chip. Please just let me know what other info you need. Thanks again. Paul







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  • you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
    – Joshua Besneatte
    May 11 at 14:01






  • 1




    " Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
    – Rinzwind
    May 11 at 14:04















up vote
1
down vote

favorite












When I try to install Ubuntu I get a TSC_Deadline due to Errata error stating that I need to update to microcode 0x22 or later. Then the install gets stuck on the splash screen.



I have read a lot of post on this and they are all Greek to me. I am a very comfortable windows user with no Linux experience so I need the answer to be written for a 10-year-old.



Much of what is written appears to refer to updating the microcode using Linux code but I cannot get it installed so I cannot fix it using Linux. And I have no idea what GRUB is which seems to be important in this discussion.



I appreciate your time in helping get this fixed.



I'm not sure what computer info you need to help with this but have an Asus machine running Windows 10 with an i5 intel chip. Please just let me know what other info you need. Thanks again. Paul







share|improve this question




















  • you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
    – Joshua Besneatte
    May 11 at 14:01






  • 1




    " Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
    – Rinzwind
    May 11 at 14:04













up vote
1
down vote

favorite









up vote
1
down vote

favorite











When I try to install Ubuntu I get a TSC_Deadline due to Errata error stating that I need to update to microcode 0x22 or later. Then the install gets stuck on the splash screen.



I have read a lot of post on this and they are all Greek to me. I am a very comfortable windows user with no Linux experience so I need the answer to be written for a 10-year-old.



Much of what is written appears to refer to updating the microcode using Linux code but I cannot get it installed so I cannot fix it using Linux. And I have no idea what GRUB is which seems to be important in this discussion.



I appreciate your time in helping get this fixed.



I'm not sure what computer info you need to help with this but have an Asus machine running Windows 10 with an i5 intel chip. Please just let me know what other info you need. Thanks again. Paul







share|improve this question












When I try to install Ubuntu I get a TSC_Deadline due to Errata error stating that I need to update to microcode 0x22 or later. Then the install gets stuck on the splash screen.



I have read a lot of post on this and they are all Greek to me. I am a very comfortable windows user with no Linux experience so I need the answer to be written for a 10-year-old.



Much of what is written appears to refer to updating the microcode using Linux code but I cannot get it installed so I cannot fix it using Linux. And I have no idea what GRUB is which seems to be important in this discussion.



I appreciate your time in helping get this fixed.



I'm not sure what computer info you need to help with this but have an Asus machine running Windows 10 with an i5 intel chip. Please just let me know what other info you need. Thanks again. Paul









share|improve this question











share|improve this question




share|improve this question










asked May 11 at 13:50









Paul Tate

61




61











  • you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
    – Joshua Besneatte
    May 11 at 14:01






  • 1




    " Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
    – Rinzwind
    May 11 at 14:04

















  • you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
    – Joshua Besneatte
    May 11 at 14:01






  • 1




    " Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
    – Rinzwind
    May 11 at 14:04
















you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
– Joshua Besneatte
May 11 at 14:01




you are going to need to provide some more info. what version are you trying to install? are you installing from USB? can you boot into the "try Ubuntu before installing"
– Joshua Besneatte
May 11 at 14:01




1




1




" Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
– Rinzwind
May 11 at 14:04





" Then the install gets stuck on the splash screen. " That has nothing to do with "TSC_Deadline due to Errata error stating" and is a separate issue. That notice is just that; a notice.
– Rinzwind
May 11 at 14:04











1 Answer
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If you are actually installing Ubuntu, you just need to install the intel-microcode package, and reboot. This will fix things on a still-supported Ubuntu release.



If you are running Ubuntu from CD, DVD or USB, someone needs to generate an updated CD/DVD/USB image with the updated microcode for you, and you need to start using the updated image.






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    1 Answer
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    1 Answer
    1






    active

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    active

    oldest

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    up vote
    0
    down vote













    If you are actually installing Ubuntu, you just need to install the intel-microcode package, and reboot. This will fix things on a still-supported Ubuntu release.



    If you are running Ubuntu from CD, DVD or USB, someone needs to generate an updated CD/DVD/USB image with the updated microcode for you, and you need to start using the updated image.






    share|improve this answer
























      up vote
      0
      down vote













      If you are actually installing Ubuntu, you just need to install the intel-microcode package, and reboot. This will fix things on a still-supported Ubuntu release.



      If you are running Ubuntu from CD, DVD or USB, someone needs to generate an updated CD/DVD/USB image with the updated microcode for you, and you need to start using the updated image.






      share|improve this answer






















        up vote
        0
        down vote










        up vote
        0
        down vote









        If you are actually installing Ubuntu, you just need to install the intel-microcode package, and reboot. This will fix things on a still-supported Ubuntu release.



        If you are running Ubuntu from CD, DVD or USB, someone needs to generate an updated CD/DVD/USB image with the updated microcode for you, and you need to start using the updated image.






        share|improve this answer












        If you are actually installing Ubuntu, you just need to install the intel-microcode package, and reboot. This will fix things on a still-supported Ubuntu release.



        If you are running Ubuntu from CD, DVD or USB, someone needs to generate an updated CD/DVD/USB image with the updated microcode for you, and you need to start using the updated image.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 11 at 17:06









        anonymous

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