WiFi hardware not recognized

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ASUS Vivobook Model X570UD
Realtek Wireless 8021.ac
OS: Ubuntu 18.04


I installed from a USB drive to this system. It has two drives, one SSD (256GB) for Windows and I installed Ubuntu 18.04 on the second drive (1TB Magnetic).



The system boots up fine, but it does not recognize the wireless hardware. The system settings say: No hardware adapter fine.



The wireless adapter works fine under Windows 10.



From a terminal session, if I do:



lshw -C network


I see a message that the wired adapter is working fine, but on the second block, it shows:



Network UNMATCHED
Realtek
.......


I sent to he realtek website, but I did not find any drivers. In addition, after I do the lshw command, my mouse pointer disappears.



When I do:



lspci -knn | grep Net -A3; rfkill list


I get:



03:00.0 Network Controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:b822]
Subsystem: AzureWave Device [1a3b:2950]
kernel modules: r8822be
0: hci0: Bluetooth
softblocked: no
hardblock: no


Note that when I do these commands:



lshw -C network


or



lspci -knn | grep Net -A3; rfkill list


The mouse pointer disappears, and I have to power down.



Any ideas?







share|improve this question






















  • Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
    – Pilot6
    May 11 at 8:30










  • @pilot6 See the edit to my question
    – EastsideDeveloper
    May 11 at 12:10










  • See ubuntuforums.org/showthread.php?t=2364383
    – Pilot6
    May 11 at 12:30










  • And something is wrong with your system. I think the extra kernel module did not install.
    – Pilot6
    May 11 at 12:32










  • I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
    – EastsideDeveloper
    May 11 at 12:49














up vote
0
down vote

favorite












ASUS Vivobook Model X570UD
Realtek Wireless 8021.ac
OS: Ubuntu 18.04


I installed from a USB drive to this system. It has two drives, one SSD (256GB) for Windows and I installed Ubuntu 18.04 on the second drive (1TB Magnetic).



The system boots up fine, but it does not recognize the wireless hardware. The system settings say: No hardware adapter fine.



The wireless adapter works fine under Windows 10.



From a terminal session, if I do:



lshw -C network


I see a message that the wired adapter is working fine, but on the second block, it shows:



Network UNMATCHED
Realtek
.......


I sent to he realtek website, but I did not find any drivers. In addition, after I do the lshw command, my mouse pointer disappears.



When I do:



lspci -knn | grep Net -A3; rfkill list


I get:



03:00.0 Network Controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:b822]
Subsystem: AzureWave Device [1a3b:2950]
kernel modules: r8822be
0: hci0: Bluetooth
softblocked: no
hardblock: no


Note that when I do these commands:



lshw -C network


or



lspci -knn | grep Net -A3; rfkill list


The mouse pointer disappears, and I have to power down.



Any ideas?







share|improve this question






















  • Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
    – Pilot6
    May 11 at 8:30










  • @pilot6 See the edit to my question
    – EastsideDeveloper
    May 11 at 12:10










  • See ubuntuforums.org/showthread.php?t=2364383
    – Pilot6
    May 11 at 12:30










  • And something is wrong with your system. I think the extra kernel module did not install.
    – Pilot6
    May 11 at 12:32










  • I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
    – EastsideDeveloper
    May 11 at 12:49












up vote
0
down vote

favorite









up vote
0
down vote

favorite











ASUS Vivobook Model X570UD
Realtek Wireless 8021.ac
OS: Ubuntu 18.04


I installed from a USB drive to this system. It has two drives, one SSD (256GB) for Windows and I installed Ubuntu 18.04 on the second drive (1TB Magnetic).



The system boots up fine, but it does not recognize the wireless hardware. The system settings say: No hardware adapter fine.



The wireless adapter works fine under Windows 10.



From a terminal session, if I do:



lshw -C network


I see a message that the wired adapter is working fine, but on the second block, it shows:



Network UNMATCHED
Realtek
.......


I sent to he realtek website, but I did not find any drivers. In addition, after I do the lshw command, my mouse pointer disappears.



When I do:



lspci -knn | grep Net -A3; rfkill list


I get:



03:00.0 Network Controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:b822]
Subsystem: AzureWave Device [1a3b:2950]
kernel modules: r8822be
0: hci0: Bluetooth
softblocked: no
hardblock: no


Note that when I do these commands:



lshw -C network


or



lspci -knn | grep Net -A3; rfkill list


The mouse pointer disappears, and I have to power down.



Any ideas?







share|improve this question














ASUS Vivobook Model X570UD
Realtek Wireless 8021.ac
OS: Ubuntu 18.04


I installed from a USB drive to this system. It has two drives, one SSD (256GB) for Windows and I installed Ubuntu 18.04 on the second drive (1TB Magnetic).



The system boots up fine, but it does not recognize the wireless hardware. The system settings say: No hardware adapter fine.



The wireless adapter works fine under Windows 10.



From a terminal session, if I do:



lshw -C network


I see a message that the wired adapter is working fine, but on the second block, it shows:



Network UNMATCHED
Realtek
.......


I sent to he realtek website, but I did not find any drivers. In addition, after I do the lshw command, my mouse pointer disappears.



When I do:



lspci -knn | grep Net -A3; rfkill list


I get:



03:00.0 Network Controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:b822]
Subsystem: AzureWave Device [1a3b:2950]
kernel modules: r8822be
0: hci0: Bluetooth
softblocked: no
hardblock: no


Note that when I do these commands:



lshw -C network


or



lspci -knn | grep Net -A3; rfkill list


The mouse pointer disappears, and I have to power down.



Any ideas?









share|improve this question













share|improve this question




share|improve this question








edited May 11 at 12:09

























asked May 11 at 6:14









EastsideDeveloper

1279




1279











  • Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
    – Pilot6
    May 11 at 8:30










  • @pilot6 See the edit to my question
    – EastsideDeveloper
    May 11 at 12:10










  • See ubuntuforums.org/showthread.php?t=2364383
    – Pilot6
    May 11 at 12:30










  • And something is wrong with your system. I think the extra kernel module did not install.
    – Pilot6
    May 11 at 12:32










  • I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
    – EastsideDeveloper
    May 11 at 12:49
















  • Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
    – Pilot6
    May 11 at 8:30










  • @pilot6 See the edit to my question
    – EastsideDeveloper
    May 11 at 12:10










  • See ubuntuforums.org/showthread.php?t=2364383
    – Pilot6
    May 11 at 12:30










  • And something is wrong with your system. I think the extra kernel module did not install.
    – Pilot6
    May 11 at 12:32










  • I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
    – EastsideDeveloper
    May 11 at 12:49















Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
– Pilot6
May 11 at 8:30




Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command.
– Pilot6
May 11 at 8:30












@pilot6 See the edit to my question
– EastsideDeveloper
May 11 at 12:10




@pilot6 See the edit to my question
– EastsideDeveloper
May 11 at 12:10












See ubuntuforums.org/showthread.php?t=2364383
– Pilot6
May 11 at 12:30




See ubuntuforums.org/showthread.php?t=2364383
– Pilot6
May 11 at 12:30












And something is wrong with your system. I think the extra kernel module did not install.
– Pilot6
May 11 at 12:32




And something is wrong with your system. I think the extra kernel module did not install.
– Pilot6
May 11 at 12:32












I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
– EastsideDeveloper
May 11 at 12:49




I am reading the thread you pointed me to, but it seems as if the solution is to buy another wireless adapter, either to replace the internal one, or a USB. In the meanwhile, what you do you mean by the extra kernel module did not install?
– EastsideDeveloper
May 11 at 12:49










1 Answer
1






active

oldest

votes

















up vote
0
down vote













Try this out,
I also faced the same problem a few days earlier, follow these steps:



  1. Click on the Show Applications icon on the bottom of favorite apps bar (it has an icon of dotted points).

  2. Select Software & Updates option.

  3. Go to additional drivers tab.

  4. It will show your wireless network driver, you have to select to Using [whatever name of the driver is there].

  5. Provide permission if it asks for any.

Now check if your wifi option has appeared, if not reboot the system and Voila! your wifi is working.






share|improve this answer






















  • The wireless hardware is not found, so there are no drivers available in additional drivers.
    – EastsideDeveloper
    May 14 at 4:16










Your Answer







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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
0
down vote













Try this out,
I also faced the same problem a few days earlier, follow these steps:



  1. Click on the Show Applications icon on the bottom of favorite apps bar (it has an icon of dotted points).

  2. Select Software & Updates option.

  3. Go to additional drivers tab.

  4. It will show your wireless network driver, you have to select to Using [whatever name of the driver is there].

  5. Provide permission if it asks for any.

Now check if your wifi option has appeared, if not reboot the system and Voila! your wifi is working.






share|improve this answer






















  • The wireless hardware is not found, so there are no drivers available in additional drivers.
    – EastsideDeveloper
    May 14 at 4:16














up vote
0
down vote













Try this out,
I also faced the same problem a few days earlier, follow these steps:



  1. Click on the Show Applications icon on the bottom of favorite apps bar (it has an icon of dotted points).

  2. Select Software & Updates option.

  3. Go to additional drivers tab.

  4. It will show your wireless network driver, you have to select to Using [whatever name of the driver is there].

  5. Provide permission if it asks for any.

Now check if your wifi option has appeared, if not reboot the system and Voila! your wifi is working.






share|improve this answer






















  • The wireless hardware is not found, so there are no drivers available in additional drivers.
    – EastsideDeveloper
    May 14 at 4:16












up vote
0
down vote










up vote
0
down vote









Try this out,
I also faced the same problem a few days earlier, follow these steps:



  1. Click on the Show Applications icon on the bottom of favorite apps bar (it has an icon of dotted points).

  2. Select Software & Updates option.

  3. Go to additional drivers tab.

  4. It will show your wireless network driver, you have to select to Using [whatever name of the driver is there].

  5. Provide permission if it asks for any.

Now check if your wifi option has appeared, if not reboot the system and Voila! your wifi is working.






share|improve this answer














Try this out,
I also faced the same problem a few days earlier, follow these steps:



  1. Click on the Show Applications icon on the bottom of favorite apps bar (it has an icon of dotted points).

  2. Select Software & Updates option.

  3. Go to additional drivers tab.

  4. It will show your wireless network driver, you have to select to Using [whatever name of the driver is there].

  5. Provide permission if it asks for any.

Now check if your wifi option has appeared, if not reboot the system and Voila! your wifi is working.







share|improve this answer














share|improve this answer



share|improve this answer








edited May 11 at 13:00









Melebius

3,66841636




3,66841636










answered May 11 at 8:21









Rahul Gurung

3218




3218











  • The wireless hardware is not found, so there are no drivers available in additional drivers.
    – EastsideDeveloper
    May 14 at 4:16
















  • The wireless hardware is not found, so there are no drivers available in additional drivers.
    – EastsideDeveloper
    May 14 at 4:16















The wireless hardware is not found, so there are no drivers available in additional drivers.
– EastsideDeveloper
May 14 at 4:16




The wireless hardware is not found, so there are no drivers available in additional drivers.
– EastsideDeveloper
May 14 at 4:16












 

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