outlook.live.com [closed]

The name of the pictureThe name of the pictureThe name of the pictureClash Royale CLAN TAG#URR8PPP








up vote
1
down vote

favorite












Using Firefox 59.0.2 (64bit) on Ubuntu 16.04.03 LTS with latest fixes.



Firefox times out while opening www.hotmail.com only on Ubuntu (but all other websites are OK). Palemoon also times out with similar message.
But Chromium correctly opens and runs www.hotmail.com on the same machine.



hotmail website used to work fine in Firefox for all of 2017 and most of 2018 so far, but recently the issue seems persistent.



I also tried a firefox profile that has no extensions, same failure symptom.



On the same subnet, a Win7 with same version of Firefox 64bit opens www.hotmail.com immediately and runs without issues.



Firefox on Ubuntu shows "Looking up outlook.live.com" on the status area at the base of the Firefox window (although I enter www.hotmail.com in the address bar). Eventually Firefox shows "Hmmm. We're having trouble finding that site. We can't connect to the server at outlook.live.com. "



I compared the dnslookup response for www.hotmail.com on both Ubuntu and Win7 they seem the same, and both use the same DNS servers supplied by my ISP. The ping is successful to both www.hotmail.com and outlook.live.com.



Looks like some issue with Firefox but I'm unsure how to troubleshoot this. In my usual firefox profiles I use two addons, noscript and ublock origin so they may also be involved, although a firefox profile with no extensions still shows the timeout symptom for hotmail.







share|improve this question














closed as off-topic by dobey, user68186, karel, Fabby, Eric Carvalho Apr 24 at 14:06


This question appears to be off-topic. The users who voted to close gave these specific reasons:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – karel, Eric Carvalho

  • "This describes a problem that can't be reproduced, that seemingly went away on its own or was only relevant to a very specific period of time. It's off-topic as it's unlikely to help future readers." – dobey, user68186, Fabby

If this question can be reworded to fit the rules in the help center, please edit the question.












  • seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
    – dobey
    Apr 23 at 14:12










  • Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
    – mao
    Apr 23 at 14:18










  • Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
    – mao
    Apr 23 at 14:30










  • hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
    – Fabby
    Apr 24 at 9:44










  • Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
    – mao
    Apr 24 at 10:03














up vote
1
down vote

favorite












Using Firefox 59.0.2 (64bit) on Ubuntu 16.04.03 LTS with latest fixes.



Firefox times out while opening www.hotmail.com only on Ubuntu (but all other websites are OK). Palemoon also times out with similar message.
But Chromium correctly opens and runs www.hotmail.com on the same machine.



hotmail website used to work fine in Firefox for all of 2017 and most of 2018 so far, but recently the issue seems persistent.



I also tried a firefox profile that has no extensions, same failure symptom.



On the same subnet, a Win7 with same version of Firefox 64bit opens www.hotmail.com immediately and runs without issues.



Firefox on Ubuntu shows "Looking up outlook.live.com" on the status area at the base of the Firefox window (although I enter www.hotmail.com in the address bar). Eventually Firefox shows "Hmmm. We're having trouble finding that site. We can't connect to the server at outlook.live.com. "



I compared the dnslookup response for www.hotmail.com on both Ubuntu and Win7 they seem the same, and both use the same DNS servers supplied by my ISP. The ping is successful to both www.hotmail.com and outlook.live.com.



Looks like some issue with Firefox but I'm unsure how to troubleshoot this. In my usual firefox profiles I use two addons, noscript and ublock origin so they may also be involved, although a firefox profile with no extensions still shows the timeout symptom for hotmail.







share|improve this question














closed as off-topic by dobey, user68186, karel, Fabby, Eric Carvalho Apr 24 at 14:06


This question appears to be off-topic. The users who voted to close gave these specific reasons:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – karel, Eric Carvalho

  • "This describes a problem that can't be reproduced, that seemingly went away on its own or was only relevant to a very specific period of time. It's off-topic as it's unlikely to help future readers." – dobey, user68186, Fabby

If this question can be reworded to fit the rules in the help center, please edit the question.












  • seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
    – dobey
    Apr 23 at 14:12










  • Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
    – mao
    Apr 23 at 14:18










  • Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
    – mao
    Apr 23 at 14:30










  • hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
    – Fabby
    Apr 24 at 9:44










  • Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
    – mao
    Apr 24 at 10:03












up vote
1
down vote

favorite









up vote
1
down vote

favorite











Using Firefox 59.0.2 (64bit) on Ubuntu 16.04.03 LTS with latest fixes.



Firefox times out while opening www.hotmail.com only on Ubuntu (but all other websites are OK). Palemoon also times out with similar message.
But Chromium correctly opens and runs www.hotmail.com on the same machine.



hotmail website used to work fine in Firefox for all of 2017 and most of 2018 so far, but recently the issue seems persistent.



I also tried a firefox profile that has no extensions, same failure symptom.



On the same subnet, a Win7 with same version of Firefox 64bit opens www.hotmail.com immediately and runs without issues.



Firefox on Ubuntu shows "Looking up outlook.live.com" on the status area at the base of the Firefox window (although I enter www.hotmail.com in the address bar). Eventually Firefox shows "Hmmm. We're having trouble finding that site. We can't connect to the server at outlook.live.com. "



I compared the dnslookup response for www.hotmail.com on both Ubuntu and Win7 they seem the same, and both use the same DNS servers supplied by my ISP. The ping is successful to both www.hotmail.com and outlook.live.com.



Looks like some issue with Firefox but I'm unsure how to troubleshoot this. In my usual firefox profiles I use two addons, noscript and ublock origin so they may also be involved, although a firefox profile with no extensions still shows the timeout symptom for hotmail.







share|improve this question














Using Firefox 59.0.2 (64bit) on Ubuntu 16.04.03 LTS with latest fixes.



Firefox times out while opening www.hotmail.com only on Ubuntu (but all other websites are OK). Palemoon also times out with similar message.
But Chromium correctly opens and runs www.hotmail.com on the same machine.



hotmail website used to work fine in Firefox for all of 2017 and most of 2018 so far, but recently the issue seems persistent.



I also tried a firefox profile that has no extensions, same failure symptom.



On the same subnet, a Win7 with same version of Firefox 64bit opens www.hotmail.com immediately and runs without issues.



Firefox on Ubuntu shows "Looking up outlook.live.com" on the status area at the base of the Firefox window (although I enter www.hotmail.com in the address bar). Eventually Firefox shows "Hmmm. We're having trouble finding that site. We can't connect to the server at outlook.live.com. "



I compared the dnslookup response for www.hotmail.com on both Ubuntu and Win7 they seem the same, and both use the same DNS servers supplied by my ISP. The ping is successful to both www.hotmail.com and outlook.live.com.



Looks like some issue with Firefox but I'm unsure how to troubleshoot this. In my usual firefox profiles I use two addons, noscript and ublock origin so they may also be involved, although a firefox profile with no extensions still shows the timeout symptom for hotmail.









share|improve this question













share|improve this question




share|improve this question








edited Apr 23 at 14:49

























asked Apr 23 at 14:02









mao

1093




1093




closed as off-topic by dobey, user68186, karel, Fabby, Eric Carvalho Apr 24 at 14:06


This question appears to be off-topic. The users who voted to close gave these specific reasons:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – karel, Eric Carvalho

  • "This describes a problem that can't be reproduced, that seemingly went away on its own or was only relevant to a very specific period of time. It's off-topic as it's unlikely to help future readers." – dobey, user68186, Fabby

If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by dobey, user68186, karel, Fabby, Eric Carvalho Apr 24 at 14:06


This question appears to be off-topic. The users who voted to close gave these specific reasons:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – karel, Eric Carvalho

  • "This describes a problem that can't be reproduced, that seemingly went away on its own or was only relevant to a very specific period of time. It's off-topic as it's unlikely to help future readers." – dobey, user68186, Fabby

If this question can be reworded to fit the rules in the help center, please edit the question.











  • seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
    – dobey
    Apr 23 at 14:12










  • Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
    – mao
    Apr 23 at 14:18










  • Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
    – mao
    Apr 23 at 14:30










  • hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
    – Fabby
    Apr 24 at 9:44










  • Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
    – mao
    Apr 24 at 10:03
















  • seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
    – dobey
    Apr 23 at 14:12










  • Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
    – mao
    Apr 23 at 14:18










  • Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
    – mao
    Apr 23 at 14:30










  • hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
    – Fabby
    Apr 24 at 9:44










  • Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
    – mao
    Apr 24 at 10:03















seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
– dobey
Apr 23 at 14:12




seems to load ok in chromium here. perhaps it was a temporary issue and is resolved now. most likely either an issue with the server, something in the network between you and the server, or an extension you have installed.
– dobey
Apr 23 at 14:12












Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
– mao
Apr 23 at 14:18




Same issue when firefox has no extensions, and same symptom with palemoon. can't be local network issue because it works fine with Win7 on same subnet.
– mao
Apr 23 at 14:18












Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
– mao
Apr 23 at 14:30




Installed Chromium , and that lets me work successfully with hotmail on ubuntu. However, my preference is to use firefox. So need to investigate further, though not sure which diagnostics to use.
– mao
Apr 23 at 14:30












hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
– Fabby
Apr 24 at 9:44




hotmail.com redirects to live.com which opens correctly now. Maybe an intermittent issue or a pure FireFox problem unrelated to Ubuntu itself?
– Fabby
Apr 24 at 9:44












Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
– mao
Apr 24 at 10:03




Firefox works correctly today (with no changes by myself). The issue when it happens only impacts Firefox on Ubuntu, it does not impact Chromium on ubuntu, or Firefox on Windows. That's what is confusing.
– mao
Apr 24 at 10:03















active

oldest

votes






















active

oldest

votes













active

oldest

votes









active

oldest

votes






active

oldest

votes

Popular posts from this blog

pylint3 and pip3 broken

Missing snmpget and snmpwalk

How to enroll fingerprints to Ubuntu 17.10 with VFS491